- Oct 20, 2019
- 61
Yes it's still in quarantine along with quite a few other FPs!Is the file still in the quarantine? Because this is not a file, this is a registry key.
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Yes it's still in quarantine along with quite a few other FPs!Is the file still in the quarantine? Because this is not a file, this is a registry key.
Yes I have, but no response yet.@pvsurfer Have u contacted BD support?
Thanks for the tip, I'll try doing that...It's a vulnerable driver so the detection is not surprising. The detection name "Gen:Application.Venus.Ganymede.Inpoutx.6ay1@a4SbT2hi" clearly shows that it's not random genetic signature rather an exact signature/heuristic for the "Inpoutx" driver.
Some vendors like ESET create file-based signature for every vulnerable driver even if part of a safe program and usually detect them as PUA. Others sometimes do not create a file-based signatures for drivers (especially if the driver is part of a known good program) but would stop any exploit attempt by the AVs other protection layer (Avast, BD, Kaspersky, etc).
If you don't need this driver, then don't restore it. If you really need it, then restore and add to exclusion. But excluding drivers may not always prevent detection (Happens with Avast).
Search Bitdefender on start menu, right-click and run as administrator, it should launch the BD UI, and you should be able to restore.
Plz keep us posted.Yes I have, but no response yet.
Did you scan your system with second opinion scanners like NPE or MalwareBytes?Since I can't seem to restore it t's still in quarantine along with quite a few other FPs!
I did with NPE and all was clean. But the items BD found were quarantined at the time of NPE scan.Did you scan your system with second opinion scanners like NPE or MalwareBytes?
Ok, follow the steps in this article to restore files from Bitdefender quarantine:I did with NPE and all was clean. But the items BD found were quarantined at the time of NPE scan.
Subsequent to completing the steps, kindly furnish the following data. Which peripherals in your system might be utilizing the Inpout64.sys driver. Do you have any RGB-enabled components, such as a keyboard. Is inpout64.sys required for your fan hardware to function?Ok, follow the steps in this article to restore files from Bitdefender quarantine:
Then run NPE again and Kaspersky Virus Removal Tool and Emsisoft Emergency Kit to be sure.Bitdefender Quarantine: How to recover a legitimate file from Quarantine
Learn how to access and recover files from the Bitdefender quarantine. Go to Protection > Antivirus > Open > Settings > Manage Quarantine > Restorewww.bitdefender.com
Note: quarantined registry keys and recycle bin items may not be restored, so don't worry if some quarantine items give the previous error, quarantined files will be restored if you follow the article.
So what does one do when the apps affected by the quarantined reg keys no longer work!<Note: quarantined registry keys and recycle bin items may not be restored, so don't worry if some quarantine items give the previous error, quarantined files will be restored if you follow the article.>
You can run the software affected, and it will recreate the registry keys, or you can reinstall it in worst case.So what does one do when the apps affected by the quarantined reg keys no longer work!
Hmm, seems to me that Bitdefender will again scan, find, block and quarantine those same keys!You can run the software affected, and it will recreate the registry keys, or you can reinstall it in worst case.
You can disable it first, restore the files, scan the system with the mentioned second opinion scanners, and if the result is a clean system, I recommend uninstalling Bitdefender and use other antivirus software, if they found the same results, so Bitdefender didn't make false positives.Hmm, seems to me that Bitdefender will again scan, find, block and quarantine those same keys!
I just received a "boilerplate reply" from Bitdefender Customer Support - very disappointing (and I told them so).Plz keep us posted.
If you need assistance in the future, please include your system's brand and model. This will expedite our ability to identify potential issues and recommend solutions."I just received a "boilerplate reply" from Bitdefender Customer Support - very disappointing (and I told them so).
I'm going to remove Bitdefender AV Free and just go with Microsoft Defender. Hopefully MD is less of a nuisance to restore quarantined FPs than Bitdefender!
Sorry about that. I'm using an old HP Envy 17 Laptop: Intel Core i7-4702 CPU, 12GB SDRAM and 1TB SSD (upgrade).If you need assistance in the future, please include your system's brand and model. This will expedite our ability to identify potential issues and recommend solutions."
The inpout64.sys driver is typically associated with legacy hardware or specialized applications that require direct hardware access, often for parallel port communication or other specific functions.Sorry about that. I'm using an old HP Envy 17 Laptop: Intel Core i7-4702 CPU, 12GB SDRAM and 1TB SSD (upgrade).
It came with Windows 7 or 8 (not sure?), but after a year or so it was upgraded to Windows 10 (when offered by MS).
With Microsoft Defender, I recommend you install DefenderUI to make using it stronger and simpler.I'm going to remove Bitdefender AV Free and just go with Microsoft Defender. Hopefully MD is less of a nuisance to restore quarantined FPs than Bitdefender!
How would I go about doing that?>With that in mind, you'll want to see if any software/hardware that came with your computer needs the driver.<
Is that recommendation based on your own personal experience?With Microsoft Defender, I recommend you install DefenderUI to make using it stronger and simpler.
To determine if you need the inpout64.sys driver, check your laptop manufacturer's website for available downloads. Review your pre-installed software and identify your computer's hardware components. Research to see if any of these require the driver."How would I go about doing that?