Question Is inpoutx64.sys safe?

[pvsurfer]

Is the file still in the quarantine? Because this is not a file, this is a registry key.

Yes it's still in quarantine along with quite a few other FPs!

 

[pvsurfer]

@pvsurfer Have u contacted BD support?

Yes I have, but no response yet.

 

[pvsurfer]

It's a vulnerable driver so the detection is not surprising. The detection name "Gen:Application.Venus.Ganymede.Inpoutx.6ay1@a4SbT2hi" clearly shows that it's not random genetic signature rather an exact signature/heuristic for the "Inpoutx" driver.
Some vendors like ESET create file-based signature for every vulnerable driver even if part of a safe program and usually detect them as PUA. Others sometimes do not create a file-based signatures for drivers (especially if the driver is part of a known good program) but would stop any exploit attempt by the AVs other protection layer (Avast, BD, Kaspersky, etc).
If you don't need this driver, then don't restore it. If you really need it, then restore and add to exclusion. But excluding drivers may not always prevent detection (Happens with Avast).

Search Bitdefender on start menu, right-click and run as administrator, it should launch the BD UI, and you should be able to restore.

Thanks for the tip, I'll try doing that...

...unfortunately, I get the same result for quarantined registry items when running Bitdefender as administrator!

 

[Divine_Barakah]

Yes I have, but no response yet.

Plz keep us posted.

 

[lokamoka820]

Since I can't seem to restore it t's still in quarantine along with quite a few other FPs!

Did you scan your system with second opinion scanners like NPE or MalwareBytes?

 

[pvsurfer]

Did you scan your system with second opinion scanners like NPE or MalwareBytes?

I did with NPE and all was clean. But the items BD found were quarantined at the time of NPE scan.

 

[lokamoka820]

I did with NPE and all was clean. But the items BD found were quarantined at the time of NPE scan.

Ok, follow the steps in this article to restore files from Bitdefender quarantine:

Bitdefender Quarantine: How to recover a legitimate file from Quarantine

Learn how to access and recover files from the Bitdefender quarantine. Go to Protection > Antivirus > Open > Settings > Manage Quarantine > Restore

www.bitdefender.com

Then run NPE again and Kaspersky Virus Removal Tool and Emsisoft Emergency Kit to be sure.

Note: quarantined registry keys and recycle bin items may not be restored, so don't worry if some quarantine items give the previous error, quarantined files will be restored if you follow the article.

 

[ForgottenSeer 114834]

Ok, follow the steps in this article to restore files from Bitdefender quarantine:

Bitdefender Quarantine: How to recover a legitimate file from Quarantine

Learn how to access and recover files from the Bitdefender quarantine. Go to Protection > Antivirus > Open > Settings > Manage Quarantine > Restore

www.bitdefender.com

Then run NPE again and Kaspersky Virus Removal Tool and Emsisoft Emergency Kit to be sure.

Note: quarantined registry keys and recycle bin items may not be restored, so don't worry if some quarantine items give the previous error, quarantined files will be restored if you follow the article.

Subsequent to completing the steps, kindly furnish the following data. Which peripherals in your system might be utilizing the Inpout64.sys driver. Do you have any RGB-enabled components, such as a keyboard. Is inpout64.sys required for your fan hardware to function?

To accurately diagnose this issue, please provide the following information: computer make and model, and any hardware or software upgrades since purchase.

 

[pvsurfer]

<Note: quarantined registry keys and recycle bin items may not be restored, so don't worry if some quarantine items give the previous error, quarantined files will be restored if you follow the article.>

So what does one do when the apps affected by the quarantined reg keys no longer work!

 

[lokamoka820]

So what does one do when the apps affected by the quarantined reg keys no longer work!

You can run the software affected, and it will recreate the registry keys, or you can reinstall it in worst case.

 

[pvsurfer]

You can run the software affected, and it will recreate the registry keys, or you can reinstall it in worst case.

Hmm, seems to me that Bitdefender will again scan, find, block and quarantine those same keys!

 

[lokamoka820]

Hmm, seems to me that Bitdefender will again scan, find, block and quarantine those same keys!

You can disable it first, restore the files, scan the system with the mentioned second opinion scanners, and if the result is a clean system, I recommend uninstalling Bitdefender and use other antivirus software, if they found the same results, so Bitdefender didn't make false positives.

Other aspect to consider is the installed applications on your system, because this is a 3rd party driver so it will depend on the software you use on your system, so more details will be needed, but we are trying to walk with you step by step, as I said before, Bitdefender is a great AV, but maybe other AV will fit you better, inpoutx64.sys itself is not malware, but because it is a kernel-level driver it could be used to hack your system, that is why some AVs block it, but other software use it, so it will vary depending on your system.

 

[pvsurfer]

Plz keep us posted.

I just received a "boilerplate reply" from Bitdefender Customer Support - very disappointing (and I told them so).

I'm going to remove Bitdefender AV Free and just go with Microsoft Defender. Hopefully MD is less of a nuisance to restore quarantined FPs than Bitdefender!

 

[ForgottenSeer 114834]

I just received a "boilerplate reply" from Bitdefender Customer Support - very disappointing (and I told them so).

I'm going to remove Bitdefender AV Free and just go with Microsoft Defender. Hopefully MD is less of a nuisance to restore quarantined FPs than Bitdefender!

If you need assistance in the future, please include your system's brand and model. This will expedite our ability to identify potential issues and recommend solutions."

 

[pvsurfer]

If you need assistance in the future, please include your system's brand and model. This will expedite our ability to identify potential issues and recommend solutions."

Sorry about that. I'm using an old HP Envy 17 Laptop: Intel Core i7-4702 CPU, 12GB SDRAM and 1TB SSD (upgrade).
It came with Windows 7 or 8 (not sure?), but after a year or so it was upgraded to Windows 10 (when offered by MS).

 

[ForgottenSeer 114834]

Sorry about that. I'm using an old HP Envy 17 Laptop: Intel Core i7-4702 CPU, 12GB SDRAM and 1TB SSD (upgrade).
It came with Windows 7 or 8 (not sure?), but after a year or so it was upgraded to Windows 10 (when offered by MS).

The inpout64.sys driver is typically associated with legacy hardware or specialized applications that require direct hardware access, often for parallel port communication or other specific functions.

For an HP Envy 17 laptop with an Intel Core i7-4702 CPU and 12GB of SDRAM, this driver is generally not required for standard operations. Modern laptops and operating systems usually do not need this driver unless you're using specialized software or hardware that specifically depends on it.

With that in mind, you'll want to see if any software/hardware that came with your computer needs the driver.

 

[lokamoka820]

I'm going to remove Bitdefender AV Free and just go with Microsoft Defender. Hopefully MD is less of a nuisance to restore quarantined FPs than Bitdefender!

With Microsoft Defender, I recommend you install DefenderUI to make using it stronger and simpler.

 

[pvsurfer]

>With that in mind, you'll want to see if any software/hardware that came with your computer needs the driver.<

How would I go about doing that?

 

[pvsurfer]

With Microsoft Defender, I recommend you install DefenderUI to make using it stronger and simpler.

Is that recommendation based on your own personal experience?

 

[ForgottenSeer 114834]

How would I go about doing that?

To determine if you need the inpout64.sys driver, check your laptop manufacturer's website for available downloads. Review your pre-installed software and identify your computer's hardware components. Research to see if any of these require the driver."

You will need to identify your laptop. Enter your serial number, product number or product name at the website.

Review Installed Software:

Make a list of software installed on your laptop. Research if any of these programs require parallel or serial port access. If not, the driver is probably unnecessary.

Examine Running Processes:

Use Task Manager (Ctrl+Shift+Esc) to see what programs are currently running. Check if any of these programs are related to parallel or serial port operations.