KIS 2017 deep scan does not work

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virusblocker101 said:
See if this other company has a removal tool, boot into safe mode (very basic) and run it there.... even if this means having to re-install this other anti virus

For example I see that you had some Emsisoft product installed. Try running this cleaner in safe mode http://tmp.emsisoft.com/fw/emsiclean.exe
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Hello
Thanks @virusblocker101 my problem was solved using removal tools and I was able to use KIS deep scan.
Now I'm using Norton because my business software was blocked by KIS and I have no time to wait a solution of Kaspersky labs:confused:
 
JB007 said:
Hello
Thanks @virusblocker101 my problem was solved using removal tools and I was able to use KIS deep scan.
Now I'm using Norton because my business software was blocked by KIS and I have no time to wait a solution of Kaspersky labs:confused:
Click to expand...

Just move the software to trusted in Application Control...
 
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mlnevese said:
I would submit a ticket to support then. They my have to whitelist the developer signature to trusted vendors.
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Berny said:
Also, this could be a FP from Kaspersky's Heuristic Analizer ?
Please contact K-Lab Tech Support.
Click to expand...
Hello,
Thanks @mlnevese and @Berny for your help.
Last time I am too busy at work and so not enough time for more investigation, so I switched for another AV.
 
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