JB007

Level 17
Verified
See if this other company has a removal tool, boot into safe mode (very basic) and run it there.... even if this means having to re-install this other anti virus

For example I see that you had some Emsisoft product installed. Try running this cleaner in safe mode http://tmp.emsisoft.com/fw/emsiclean.exe
Hello
Thanks @virusblocker101 my problem was solved using removal tools and I was able to use KIS deep scan.
Now I'm using Norton because my business software was blocked by KIS and I have no time to wait a solution of Kaspersky labs:confused: