Need Help Malware /Virus Help for Android

Discussion in 'Malware Removal Assistance For Mobile' started by ltina992, Dec 14, 2017.

  1. ltina992

    ltina992 New Member

    Dec 14, 2017
    1
    0
    Philadelphia, Pa
    Windows 10
    Device model:
    Samnsung Galaxy Core Prime S820L
    Operating System and Version:
    Android 4.4.4
    Infection date and initial symptoms:
    2 Days Ago
    Current issues and symptoms:
    Hijacked google chrome browser
    Steps taken in order to remove the infection:
    Factory reset two times, cleared Google data, cache, cookies. Blocked third party cookies , Installed Malwarebytes and Zemana for Android, nothing was found using these two.
    This all started when I tried to convert a youtube clip to a mp3. I learned a lesson of a lifetime. I was on this site called clip converter cc. I have used this many times on my phone with no problems. Lately the site has been infected with a lot of malware, I caught up too late. I tried to download the mp3 and it installed something to hijack my browser without me knowing.

    The virus is Search ABC Launcher. I saw steps to remove it on a computer. The steps to remove it on Android is not working. I have done a "clear data/ factory reset" on my phone two times. Search abc launcher is still there when I use google chrome.

    I also tried to switch the search engine to Yahoo. Its still there.

    Here is how I know its still there. See attached files. The search suggestions underneath is not normal. It even infiltrated my google play store.

    I want to know how to get rid of this damn thing. I recently purchased Spy Hunter4 for my laptop. I haven't seen that on my lap top for 2 days now. Its not on my laptop but my phone . I was thinking if its associated with my google chrome account, it should have gotten to my laptop as well. Please Help !
     

    Attached Files:

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