Advice Request Microsoft not sending verification code to email

[peter1111]

Hi, guys Microsoft is not giving me any code.
Here is a post on ms forum
I've yet to see a solution to my problem.



I actually went to try and update my security info on my account which requires a second verification (after already having logged in with my password), so I chose to send to my email, not my hotmail for some reason, but another email. Which is fine, but once I choose that option, and verify what that email address is, the verification code never actually comes--not to my inbox, and not to my junk mail. I tried using Edge browser (on my surface laptop operating on windows 10) to login which makes no difference.



What is going on???
this is the same thing as me can anyone help?

Microsoft not sending verification code to email

I've yet to see a solution to my problem. I actually went to try and update my security info on my account which requires a second verification (after already having logged in with my password), so I

answers.microsoft.com

 

[ForgottenSeer 85179]

so I chose to send to my email, not my hotmail for some reason

Did you test hotmail too?
Sounds like your mail provider block Microsoft mails.

 

[TairikuOkami]

I am afraid there is nothing you can do, but wait for the support to deal with it. Unfortunately 2FA is a double edged sword.
Always setup backups, like PIN, authentication app, email, SMS beforehand, since MS refuses to implement backup codes.

Backup codes for two-step verification?

I've used the Google Authenticator app to set up two-step verification for my Outlook.com email account. Everything works fine. However, I'm wondering what I will do if I ever lose my phone. Pretty

answers.microsoft.com

 

[forgottenuser79643]

Once you get access to your account, go to your Microsoft account settings -> security -> advanced security options -> setup additional security options according to your preference. I have personally always enabled 2FA, but aside from that you can set up a backup email address as well as the option to generate a recovery code (bottom of the page). Can't figure out for the life of me, why they don't do that by default upon enabling any advanced security option beyond just the password...

The recovery code is just a single string of randomly-generated-somethings. Similar to how you would normally get backup codes for setting up a 2FA application. Keep a copy of that safe and stored away from your computer.

 

[peter1111]

Did you test hotmail too?
Sounds like your mail provider block Microsoft mails.

idk let me try

 

[show-Zi]

The verification code often arrives late. That's why I rarely use my ms account.

 

[peter1111]

The verification code often arrives late. That's why I rarely use my ms account.

I have waited for a day

 

[Ink]

Email is insecure for authentication.

Get Microsoft Authenticator – Securely Access & Manage Your Online Accounts. Safely store your Recovery key and enable Cloud backup in the app.

Check your email settings in https://account.live.com/proofs/manage/additional

About alerts - What happens if there's an unusual sign-in to your account

 

[forgottenuser79643]

Personally I only do it to receive login alerts on my backup email. Main login authentication I do with 2FA codes through Aegis Authenticator and an off-site backup of the recovery code (#4). I did hesitate for using MS authenticator, but I thought Aegis has worked fine for me so far, don't need an additional application.

 

[Intel_iRIS81]

I'm not getting a verification code to email either.