Troubleshoot My laptop has gone mental

[Weebarra]

Hi folks, can someone help me with this ? I was only typing ( on MT )and got this for no apparent reason, not sure if i should just pull the plug and see what happens. Sorry for short reply but i am on a tablet at the moment and can hardly see the screen.

 

[zzz00m]

Or this blue screen tool also. Download BlueScreenView - MajorGeeks

That's the one I use. You can also get it directly from the developers website. NirSoft has some great free utilities!
Blue screen of death (STOP error) information in dump files.

 

[zzz00m]

Blue screens. Gotta love em. They always seem to point to anything and everything! Great discussion here though!

But hopefully the clues are in there. My experience with them has generally been flaky drivers or hardware.

Two clues pointed out already in this thread:
1. Heat. It's possible that a fan is failed, or failing, leading to overheated hardware, errors, and blue screen.
2. Uninstalling the bluetooth driver. In Windows it is always best to disable unneeded devices in Windows device manager, or if possible, in the BIOS setup.
If you only uninstall the driver, the next time Windows boots it will attempt to re-install a driver that it thinks is best, unless the device is actually disabled. This could introduce some driver instability that was not there previously.

Just my 2 cents. Good luck!

 

[Weebarra]

A quick look with Nirsoft's BlueScreen Viewer could tell us what was loaded at the memory position the crash occurred. That's how I usually solve my random blue screens...

I still consider exorcism sometimes

I may exorcise myself, lol. It's a pity i can't get a capture of the Nirsofts viewer log on here as it could probably point to something.

For the folks who don't "know" me. Most of these suggestions are way beyond me i'm afraid, i am totally clueless but tomorrow i will do a system image restore from a back up but i have been lax with that and it's a couple of months old but it will be better than what i've got at the moment plus it will uninstall the folder thingy and put my bluetooth back on then i'm going to forget all about it and go on holiday. I may when i come back look at W10 but that'll be another drama if i do that. Bet you can't wait for that !!

@Opcode, that machine is way too powerful for me (and beyond my budget) it's probably worth more than my house and @ElectricSheep is right, i ain't no gamer, all i do is surf the web, send emails and use some graphics programmes now and again. Anyway, if you aren't all pissed off with me, i will update tomorrow ................ or not if my wee lappy blows up

Seriously, i am truly grateful to you all for your suggestions. Many thanks

 

[Deleted member 65228]

@Opcode, that machine is way too powerful for me (and beyond my budget) it's probably worth more than my house

What machine? I don't remember posting one hahaha. hmm. maybe someone else did and I quoted it?

And don't worry, no one here is annoyed at you! You have done absolutely nothing wrong. You were stuck and asked for help, there is nothing wrong with this

 

[brambedkar59]

Looking great did you do something with the hair. I won't bore you with more advice as theres plenty of that here.

Blue screens. Gotta love em. They always seem to point to anything and everything!

Yeah they are my favorites too. Just love em! Go MS.

I may when i come back look at W10 but that'll be another drama if i do that. Bet you can't wait for that !!

OOhhh yeah, can't wait. Just let us know. I might have to prepare for that. Gotta have some popcorns, lays, cold drinks, some chai-pakoras......

 

[mlnevese]

I may exorcise myself, lol. It's a pity i can't get a capture of the Nirsofts viewer log on here as it could probably point to something.

For the folks who don't "know" me. Most of these suggestions are way beyond me i'm afraid, i am totally clueless but tomorrow i will do a system image restore from a back up but i have been lax with that and it's a couple of months old but it will be better than what i've got at the moment plus it will uninstall the folder thingy and put my bluetooth back on then i'm going to forget all about it and go on holiday. I may when i come back look at W10 but that'll be another drama if i do that. Bet you can't wait for that !!

@Opcode, that machine is way too powerful for me (and beyond my budget) it's probably worth more than my house and @ElectricSheep is right, i ain't no gamer, all i do is surf the web, send emails and use some graphics programmes now and again. Anyway, if you aren't all pissed off with me, i will update tomorrow ................ or not if my wee lappy blows up

Seriously, i am truly grateful to you all for your suggestions. Many thanks

An exorcism is always good for your health No worries. I love these Windows errors... studying them I discovered that you nearly never have to format and reinstall your computer... most errors have faster solutions than that

The last time I had a BSOD it ended up being a physical problem with the HD that had corrupted system files... Fortunately HDs are cheap I wish SSDs were as cheap... I can buy 9 1 tb HDs for my laptop for the price I'd pay for an ssd with the same capacity in my country...

 

[Lightning_Brian]

Were any drivers updated with the latest windows update?
I think it wouldn't hurt to do sfc /scannow as well, to check for possible corruption

I have seen sfc /scannow work wonders on some machines, but if the issue is far too in-depth the issue will continue.

 

[Transhumana]

I have seen sfc /scannow work wonders on some machines, but if the issue is far too in-depth the issue will continue.

I agree, and I think it's always worth giving it a go. Not long ago, after one not so successful windows update on my previous win 8.1 system, sfc /scannow wasn't able to do much, but luckily running the Dism /Online /Cleanup-Image /RestoreHealth did the trick

 

[Lightning_Brian]

I have seen sfc /scannow not work at first too. Sometimes giving it a go for a second or third time does the trick. This is if it reports errors that it cannot fix on the first time, second time etc. This would be highly unusual, but I have seen a few cases like this.

DISM is another great tool to have in your tool chest Restore Health can help quite a bit. Before doing that though please use

DISM /Online /Cleanup-Image /ScanHealth

If this reports back that there is then the next valid step is to change the ending switch to /RestoreHealth.

Let us know if you need more explanation! I hope we can get this resolved for you. Great MT community!

 

[roger_m]

You can easily copy and paste from BlueScreenView. Right click on the crash information, and then select Copy Selected Items, and then you will be able to paste the data into a reply here.

 

[Weebarra]

Thank you all again, i will come back to thread in a couple of weeks and try the other suggestions. I did have a word with Santa Clause last night and he said if i was a girl, he will leave something under the tree for

What machine? I don't remember posting one hahaha. hmm. maybe someone else did and I quoted it?
sorry, i got my people mixed up/

Looking great did you do something with the hair. I won't bore you with more advice as theres plenty of that here.


Of course i did, i had just been to the hairdresser, did i forget to mention that she sight problems, lol.


OOhhh yeah, can't wait. Just let us know. I might have to prepare for that. Gotta have some popcorns, lays, cold drinks, some chai-pakoras......

Save me some pakoras, it could be a long long haul, lol.

 

[SHvFl]

Thank you all again, i will come back to thread in a couple of weeks and try the other suggestions. I did have a word with Santa Clause last night and he said if i was a girl, he will leave something under the tree for

Bet it's cat so he/she can fix the laptop. At least that is the smart option.

 

[Weebarra]

Bet it's cat so he/she can fix the laptop. At least that is the smart option.