Troubleshooting No internet connection on mac after using malwarebytes

[James McCracken]

Do you guys only help with windows? I have read the threads that solve this problem for windows operating systems but cannot find anything for OS X

 

[Ink]

Did you use Malwarebytes Anti-Malware for Mac to remove any malware/adware, and was the removal successful? Out of interest, what was detected?

What version of OS X are you running? Are you connected over Wi-Fi or Ethernet? Are other devices able to connect?

You may be able to find an answer on their Forums: Malwarebytes Forums

 

[JM Safe]

Hello @James McCracken

1. Please run a scan with MacKeeper (Download it here: MacKeeper)
2. Download Avast Antivirus Free and run a scan with it.
3. These two steps are required to know if your system is still infected, maybe this is the why of your connection problem.

 

[Ink]

@JM Security > What 'MacKeeper' is and why you should avoid it

It could be an issue with connectivity more than a malware incident, but even Malwarebytes on Windows can break the Internet.