Troubleshoot No internet connection on mac after using malwarebytes

James McCracken

New Member
Jun 14, 2016
1
Do you guys only help with windows? I have read the threads that solve this problem for windows operating systems but cannot find anything for OS X
 

Spawn

Administrator
Verified
Staff member
Jan 8, 2011
20,860
Did you use Malwarebytes Anti-Malware for Mac to remove any malware/adware, and was the removal successful? Out of interest, what was detected?

What version of OS X are you running? Are you connected over Wi-Fi or Ethernet? Are other devices able to connect?

You may be able to find an answer on their Forums: Malwarebytes Forums
 
  • Like
Reactions: DardiM and JM Safe
Upvote 0

JM Safe

Level 38
Verified
Apr 12, 2015
2,870
Hello @James McCracken

  1. Please run a scan with MacKeeper (Download it here: MacKeeper)
  2. Download Avast Antivirus Free and run a scan with it.
  3. These two steps are required to know if your system is still infected, maybe this is the why of your connection problem.
 
  • Like
Reactions: DardiM
Upvote 0
Top