Troubleshoot Photos app crashing on Windows 10 1909

amirr

amirr

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Hi, I recently did a clean installation of 1909 64bit Pro.
Photos app crashing oftentimes.
I have ESET Internet Security.

It never happened before.
Photos app is my default photo viewer app.
Wondering Shutup10's app setting might cause this, but I doubt it.

My settings for Apps in Shutup10 are these below in this screenshot:
1596630815931.png


I forgot to mention that sometimes when I want to open an image, it crashes, then I close it, and then I open the same image, and it doesn't crash!
 
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It should be pre-installed by default, if not, try to install it.

www.microsoft.com

Get Photos Media Engine Add-on - Microsoft Store

Get the Windows 10, Windows 10 Mobile, Windows 10 Team (Surface Hub), HoloLens at Microsoft Store and compare products with the latest customer reviews and ratings. Download or ship for free. Free returns.
www.microsoft.com
 
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Indeed. By the way, are you only singed into the Store, or do you have Microsoft account on your machine?
 
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Thanks, Gandalf_The_Grey. For me, too little too late but it's welcome news nonetheless.

I've reset and repaired the Photos app multiple times. I was also experiencing system file corruption out of the blue, no clue as to how or why. Likely the two issues are concurrent.

Running v.2009 for the past week, no Photos problems, no Store issues, no longstanding disk bugs, no need for sfc /scannow to repair anything (yet). :whistle::coffee:(y)
 
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plat1098 said:
Thanks, Gandalf_The_Grey. For me, too little too late but it's welcome news nonetheless.

I've reset and repaired the Photos app multiple times. I was also experiencing system file corruption out of the blue, no clue as to how or why. Likely the two issues are concurrent.

Running v.2009 for the past week, no Photos problems, no Store issues, no longstanding disk bugs, no need for sfc /scannow to repair anything (yet). :whistle::coffee:(y)
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Yep, also very pleased with 2009 here.
 
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Microsoft fixes Windows 10 Photos App Crashes w/ new Update:
Back in July, we reported Photos App on Windows 10 is crashing like hell whenever you try to open an image. The affected app version caused the issue was 2020.20070.1002.0. Today, on September 20, the Photos app received a much-needed update that jumps version number to 2020.20090.1002.0 and it may have come with a crash fix and other improvements as it is working surprisingly fine for us without any issue. The app is now launching much faster than before.
Click to expand...
techdows.com

Microsoft fixes Windows 10 Photos App Crashes w/ new Update

Back in July, we reported Photos App on Windows 10 is crashing like hell whenever you try to open an image. The affected app version caused the issue was 2020.20070.1002.0. Today, on September 20, the Photos app received a much-needed update that jumps version number to 2020.20090.1002.0 and it...
techdows.com techdows.com
 
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The problem is that there is a problem with the app.
I remember that there were no such problems with the Painter and Photo-viewer that came with it in the past.
The store should have had the advantage of making it easier to manage updates for each app, but it's too late.
 
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