Advice Request Question about a third-party WhatsApp data recovery tool-ChatsBack

[MollyMo]

Lately, I accidentally deleted my WhatsApp messages between me and one of my clients, which is important for my business.
I tried iCloud backup first but failed. So I turned to a third-party tool, then I found ChatsBack. As the product page shows, It is noted as a WhatsApp data recovery tool and can recover almost all kinds of WhatsApp data. Since I never use such a third-party tool, I'm a little bit cautious about it.
Does anybody use ChatsBack? Is it useful? Is it safe to use?

 

[silversurfer]

First of all, I'm not familiar with your mentioned software ChatsBack

We should consider it's a small risk to trust such kind of software about your personal data (whatsapp: chats, photos, videos, etc.)

It's always recommended to check unknown software:

VirusTotal shows detection by 3 AV, included Sophos: PUA (Potentially Unwanted Application)

VirusTotal

VirusTotal

www.virustotal.com

AnyRun: "no threats detected"

Analysis imyfone-chatsback_setup.exe (MD5: 7761CB065FECC17149EFF643CAF36967) No threats detected - Interactive analysis ANY.RUN

Interactive malware hunting service. Live testing of most type of threats in any environments. No installation and no waiting necessary.

app.any.run

Hybrid Analysis: Malicious - Threat Score: 80/100

Free Automated Malware Analysis Service - powered by Falcon Sandbox

Submit malware for free analysis with Falcon Sandbox and Hybrid Analysis technology. Hybrid Analysis develops and licenses analysis tools to fight malware.

www.hybrid-analysis.com

 

[Kongo]

VirusTotal shows detection by 3 AV, included Sophos: PUA (Potentially Unwanted Application)

Can confirm. Sophos also blocks the installer on my system.

 

[MollyMo]

First of all, I'm not familiar with your mentioned software ChatsBack

We should consider it's a small risk to trust such kind of software about your personal data (whatsapp: chats, photos, videos, etc.)

It's always recommended to check unknown software:

VirusTotal shows detection by 3 AV, included Sophos: PUA (Potentially Unwanted Application)

VirusTotal

VirusTotal

www.virustotal.com

AnyRun: "no threats detected"

Analysis imyfone-chatsback_setup.exe (MD5: 7761CB065FECC17149EFF643CAF36967) No threats detected - Interactive analysis ANY.RUN

Interactive malware hunting service. Live testing of most type of threats in any environments. No installation and no waiting necessary.

app.any.run

Hybrid Analysis: Malicious - Threat Score: 80/100

Free Automated Malware Analysis Service - powered by Falcon Sandbox

Submit malware for free analysis with Falcon Sandbox and Hybrid Analysis technology. Hybrid Analysis develops and licenses analysis tools to fight malware.

www.hybrid-analysis.com

Hi Thank you so much for the message, actually, I have used this software already and got my messages back, all my data are safe still. It's more useful and safer than I expected.

 

[SeriousHoax]

Microsoft doesn't consider this a PUP/Malicious. So it's a safe app then.

 

[Ella Paige]

I feel the same way; you can be adamant when using a third-party tool. My iPhone's contact was lost when I updated it with the new version and a friend of mine recommend AceThinker Fone Keeper to restore them. I was really scared to use it but I have to because of the data I lost, luckily I was able to retrieve them with the help of the tool and my iPhone was also updated in the new version.