I’m sorry to hear you’re still having issues with AVG. Normally, I would suggest reaching out to support, but honestly, my experience with GenDigital support hasn’t been great. It seems like staff no longer actively review the forum threads, and most responses now come from other users. While that can be helpful for basic questions, it’s not very effective when it comes to reporting software issues or submitting system logs there doesn’t appear to be anyone from the company reviewing those. That said, AVG is still fairly stable overall, which is impressive given the lack of visible staff presence on the forums. You could try requesting a live chat with an agent, but in my experience, response times are quite slow, and the support I received wasn’t very helpful.