Solved Reimage Plus pop-ups

[Boru]

I am having the same problem with Reimageplus pop-ups. I have run the recommended programs and Spybot. The only thing I have not done is restore Chrome to default settings. Nothing has worked so far. I see the issue is marked as solved - I would appreciate some help nevertheless. It is driving me mad. My machine runs Windows 10. Should I try the Farbar fix and/or reinstall Chrome?

 

[TwinHeadedEagle]

Hello,


[MANDATORY] Preparation Guide Before Requesting Malware Removal Help

 

[Boru]

Sorry, I am new to this. Are telling me that the thread is no longer open for further replies? I attach the two Farbar files in case you can help.

 

[TwinHeadedEagle]

Yes, every user has to post a new topic. One topic = one user.

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Boru]

Many thanks! I ran the fix and I attach the fixlog. Much appreciated.

 

[TwinHeadedEagle]

How is your computer behaving now?

 

[Boru]

It was working fine for a day until just now when the re-image pop up reappeared. In the meantime I have been using FireFox instead of Chrome as a solution.

 

[TwinHeadedEagle]

Your computer isn't infected. Is that happening on every website you visit?

You should probably install ad blocker: uBlock Origin

 

[Boru]

I have installed uBlock Origin. Still the problem remains. For example, just now I was working on Google Docs when without provocation Chrome opened a reimage page and about 8 blank pages. I opened up this site to write to you and in the process Chrome opened this window
Reimage Repair - Speed up my PC

 

[TwinHeadedEagle]

Can you try to reset and/or reinstall Chrome?

 

[Boru]

I have reinstalled Chrome and so far, so good. There has been no reimage pop ups so far. I will let you know if it comes back. Thanks for your help so far - much appreciated.

 

[morun29]

Hi, for about 2 weeks now I have been fighting this malware in all my 3 computers, every click I make pops up a reimageplus window, I have try all the free malware softwares, reset chrome, etc etc and same thing every time. At this point I want to ask for your help or I will just stop using chrome, my whole life is in there!

Can anyone advice a more aggressive method to deleted this malware?

 

[TwinHeadedEagle]

Can you try to reset your router to factory settings?

How To Reset Your Router