removing muvic toolbar program

[Jasper106]

AMD Catalyst Install Manager
Final Status:Fail
Version of Item:8.0.916.0
Size:20 Mbytes

 

[TwinHeadedEagle]

Try this:

http://support.amd.com/en-us/kb-articles/Lists/FAQ/DispForm.aspx?ID=1

 

[Jasper106]

Okay so when I follow the instructions, "Expand “Display Adapters”, right-click on the AMD Radeon™ entry and then select “Update Driver Software"...AMD Radeon is not listed, only standard VGA graphics adapter is listed. Should I try to uninstall AMD and reinstall?

 

[Jasper106]

Thank you for your help.

 

[TwinHeadedEagle]

Right click on any entry found.

 

[Jasper106]

It said the best driver for my device is already installed. ??

 

[TwinHeadedEagle]

I would like you to run HWiNFO tool again and attach fresh report.

 

[Jasper106]

here you go

 

[TwinHeadedEagle]

I think that on your PC is enabled onboard graphics and not external one. You will have to visit BIOS settings to disable onboard graphics. Is your VGA cable from monitor inserted in your graphics card on the back of the case?

http://smallbusiness.chron.com/disable-onboard-graphics-card-bios-53738.html
http://www.ehow.com/how_6804375_disable-onboard-graphics-card-bios.html

 

[TwinHeadedEagle]

You still with me?

 

[Jasper106]

still with you. We had company and didn't have a chance to work with this until now

 

[TwinHeadedEagle]

Okay, keep me updated.

 

[Jasper106]

Regarding my monitor....the cord coming from the monitor has a white adapter that plugs into the tower and the monitor plugs into the adapter. If you plug the monitor directly into the tower, which is in a different spot than where the adapter plugs in but has the monitor symbol beside it, nothing displays on the monitor. The thing I don't understand is that prior to the Muvic thing, I never had any weird display messages and we never unplugged or re-plugged in anything after it. Do you still want me to disable onboard graphics? Thanks so much!!

 

[TwinHeadedEagle]

Yes, you need to disable your onboard graphics and to enable external one.

 

[Jasper106]

I just noticed both sets of directions are to disable onboard graphic card. How do I enable the external graphics card?

 

[Jasper106]

I noticed that it is in set 2 of directions.

 

[Jasper106]

I went into BIOS but the directions didn't follow what I was seeing. I went into the Advanced setting and saw processor configuration, USB configuration, onboard device configuration. When I clicked on onboard device configuration, the options were : onboard audio controller (enabled), SATA mode (AHCI), intel multi display (disabled), onboard LAN (enabled), onboard LAN boot (disabled). So, I neither disabled or enabled anything.

 

[TwinHeadedEagle]

Try to find VGA or Onboard graphics option.

 

[TwinHeadedEagle]

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