Advice Request Should i uninstall Kaspersky?

[kyros]

Happy New Year!\
I have Kaspersky Total and decided to scan with Eset online scanner. It found 6 threats (trojans as i remember) in the first scan and 2 in the 2nd which kaspersky didn;t. Should i remove kts and install eset instead?

 

[harlan4096]

Where did ESET OS find those trojans? in which folders? can You provide the detections?

 

[Cortex]

Assuming you have trojans? I would really reconsider my computing habits & ask what caused these problems (assuming they not false positives) - Trojans are one thing but you are a step way from ransomware, I don't think I've ever had a trojan?

 

[kyros]

i can't find report file

 

[Brahman]

Happy New Year!\
I have Kaspersky Total and decided to scan with Eset online scanner. It found 6 threats (trojans as i remember) in the first scan and 2 in the 2nd which kaspersky didn;t. Should i remove kts and install eset instead?

Having Kaspersky ( aka a pretty good protection) and also having trojan in your system, if true, is a telltale sign of click Happy user. Do not download and install every software you see on internet. Inspect the digital signature of each exe file before installation, make sure that the exe is signed by a reputable organization. I would suggest you to scan your system with hitman pro, Malwarebytes anti malware, Emsisoft Emergency Kit, Adw cleaner and Norton Power eraser to make sure you are absolutely safe. If there is any cracked / hacked software please make sure you uninstall the same. Inspect the running process using comodo kill switch or process hacker and make sure that you don't have any malicious process running in your system. Do use a Doh service with malware connection filtering/ blocking capabilities (like quad9 or nextdns). You can use yogadns app in windows to enable system wide doh. Make sure you read this How to remove malware from Windows (Virus Removal Guide)

 

[kyros]

thank you. ive already scanned with hitman pro (1 trojan)and emsisoft ek (0). What is click happy user by the way? There were 1-2 cracked software

 

[Ink]

Should you uninstall Kaspersky Total Security? – Probably not.
Why? – ESET won't guarantee you will remain malware/adware-free in the future.

Improve your browser protections and Web practices:

• Use an Ad-blocker with uBlock Origin or Adguard extension
• Avoid unknown websites from unfamiliar messages and web searches.
• Stay safe with Malwarebytes extension, or Bitdefender TrafficLight.
• Do not download anything from shady websites; warez and torrents for pirated softwares.

How to Find Quarantined Items in ESET Online Scanner.

Welcome back to ESET Online Scanner | ESET Online Scanner | ESET Online Help

help.eset.com

For further assistance, please visit Windows Malware Removal Help & Support

Links for suggestions:

1. uBlock Origin (Homepage)
2. AdGuard AdBlocker
3. TrafficLight
4. Malwarebytes Browser Guard

Share your Computer Security Configuration to receive feedback.

 

[Brahman]

thank you. ive already scanned with hitman pro (1 trojan)and emsisoft ek (0). What is click happy user by the way? There were 1-2 cracked software

Click Happy user means someone who gets happy on double clicking on any "exe" file and continues to be happy to click on each prompt without reading what's shown on the monitor....

 

[Gandalf_The_Grey]

You can also post here: Windows Malware Removal Help & Support and let of the experts have a look at your computer to make sure it's clean.

 

[kyros]

Click Happy user means someone who gets happy on double clicking on any "exe" file and continues to be happy to click on each prompt without reading what's shown on the monitor....

i ve never have been warned

 

[Venustus]

There were 1-2 cracked software

Try avoiding these if you can...!

 

[ForgottenSeer 72227]

i ve never have been warned

Consider this your warning hehe

All joking a side, it's a very common issue that many of us see. I myself wouldn't uninstall Kaspersky for Eset in this instance. It's not that Eset is a bad program, it's quite good, however...one has to remember that no program is perfect and every single AV/suite can miss malware. Kasperky is a very good product, but as I just said...it too can miss malware, despite many assuming that it won't.

I can appreciate that you feel let down by Kaspersky and want to move on to something else. While you may feel better initially, this cycle will happen again (even with Eset) if you don't change your computing habits.

Your overall computer security is dictated by 2 major aspects:
1. Having a security program running (sometimes this can be debatable with point 2).
2 Your computing habits.

Both of these work hand in hand to ensure you are safe and remain malware free. One might say that your overall habits actually keep you more secure than which security program you are using. Many people just assume that the security program is solely responsible for you security, when in fact it's you...the security program should really be considered as a back up just in case.

I would keep Kaspesky, but make some changes to your habits ie:
1. Don't click no every ad, email attachment, etc...
2. Don't open any emails that you weren't expecting, or do not know the source.
3. Keep your OS and programs up to date.
4. Back up, backup, backup your data properly. This is especially important in the event your hard drive dies, or by chance you still get hit with ransomware (despite you being as careful as you can). Sometimes you can still get infected, however the chances are far lower compared to someone with poor computing habits.
5. Have a passwords manager (ie: BItwarden, Lastpass, etc...) to store your passwords and have strong unique passwords for all of your accounts.
6. Don't download cracked software, these are usually ripe for malware. Either pay for the software and get it through proper channels, or try to find a free alternative that can do what you need.

There are more, but these are your typical major points to computing security. Again, no security program is perfect and no matter which one you use, they can all be bypassed by malware. When practicing unsafe habits, it's never a question of "IF"...it's a question of "WHEN" you will get infected.

 

[Freud2004]

uhmmmmm.....

You should keep Kaspersky. kaspersky have a very good thing, we just detected real threats and not something that code be a potential threat, but is not.

Example:

Spoiler

 

[ForgottenSeer 72227]

uhmmmmm.....

You should keep Kaspersky. kaspersky have a very good thing, we just detected real treads and not something that code be a potential tread, but is not.

This really isn't an issue of Kaspersky being a bad product, as it's already been stated it's quite good. This example seems to stem from the fact that poor computing habits is what lead to the infection. Again as good as Kaspersky is, it's not perfect and can miss malware just like every other AV. Just because Kaspersky didn't detect the Trojan, doesn't mean it's not malware. This is why I take issue to people just recommending Kaspersky with the assumption that you will never get infected using it. As good as it is, it's still not perfect and I wish more people realize and acknowledge this fact.

 

[Freud2004]

This really isn't an issue of Kaspersky being a bad product, as it's already been stated it's quite good. This example seems to stem from the fact that poor computing habits is what lead to the infection. Again as good as Kaspersky is, it's not perfect and can miss malware just like every other AV. Just because Kaspersky didn't detect the Trojan, doesn't mean it's not malware. This is why I take issue to people just recommending Kaspersky with the assumption that you will never get infected using it. As good as it is, it's still not perfect and I wish more people realize and acknowledge this fact.

Exactly, you should have a second "doctor" in the PC, in my case HitmanPro. To have a second opinion about something or about some file in this case.

 

[jetman]

Windows Defender has an option to scan the PC before Windows boots- it could be worth giving that a try.

If it was me, I would be tempted to back up all my important files in an external drive and then totally reinstall Windows. That would (almost) guarantee that any infection is removed. I would also scan the external drive containing my personal files before restoring them- using Kaspersky, Windows Defender or similar. It wouln't take very much time and I think you would be safest doing this- its also good practice to re-install the operating sysyem now and again to keep things running smoothly.

 

[tipo]

i`m most certain he allowed the programs to run, added them to exceptions etc. as @JoyousBudweiser said- click happy user. very hard to get past kaspersky`s shields, and so, eset OS finds the threats.
IMHO stick with kaspersky. is anyone else using the pc/laptop?

 

[MacDefender]

Kaspersky tends to be more forgiving of cracks and pirated software that isn’t malicious, while ESET tends to flag more of such files as either PUAs or malware. BitDefender and WD are the worst offenders at mislabeling piracy as malware under generic detection names.

I think we need to see exactly what files and detections were flagged.

 

[RoboMan]

ESET is extremely sensitive to cracks, keygens and pirated software, many of which Kaspersky do not detect or categorize as a "low alert" a.k.a. not-a-virus. So there's one possible explanation. Also depends on your Kaspersky configuration. Did you ever run a deep scan with Kaspersky? Of course there's the chance Kaspersky missed, but static detection ain't the full picture. Once a file is execute the scenario is different and I truly think Kaspersky gives better results with System Watcher.

 

[ForgottenSeer 89360]

It absolutely depends on what the trojans are.
If they are in cracks or some PUPs, these are classified at the vendor's discretion. It's not necessary that Vendor A (in that case Kaspersky) should detect everything that vendor B (in that case ESET) has classified unwanted/malicious.

There is only one explanation of why Kaspersky might have allowed threats. That's if the user tries to launch something, Kaspersky prevents it and then protection is disabled or Kaspersky is closed via right click on icon -> exit.
You should not disable or exit your protection, as next time the outcome might be more severe than "6 trojans".