- Nov 3, 2013
- 21
I have just recovered from a very bad Ransom Virus thanks to one of your members. No Virus now but left me with some new problems.
-My Start Menu Will not allow me to Pin to it or to the Task Bar.
My Task Bar is locked and will not unlock. Tried various ways with no luck.
I right Click on Task Bar to remove the check mark to unlock TB. The check would go away then would be there again when I try again. (Hope that makes sense)
In addition. When I try to download / run a fix it says Couldn't Download
-I am not able to create new folder on desktop and in all windows/ office programs. When I right click and go to NEW it is now )Empty). Cannot select New folder or any other options.
I do not have a disc to reinstall Windows or Office programs.
I have no saved System Restore Dates other than the one from yesterday so that will not help.
Frustrated and need help.
-My Start Menu Will not allow me to Pin to it or to the Task Bar.
My Task Bar is locked and will not unlock. Tried various ways with no luck.
I right Click on Task Bar to remove the check mark to unlock TB. The check would go away then would be there again when I try again. (Hope that makes sense)
In addition. When I try to download / run a fix it says Couldn't Download
-I am not able to create new folder on desktop and in all windows/ office programs. When I right click and go to NEW it is now )Empty). Cannot select New folder or any other options.
I do not have a disc to reinstall Windows or Office programs.
I have no saved System Restore Dates other than the one from yesterday so that will not help.
Frustrated and need help.