Software
Trend Micro Maximum Security 16.0
Installation
5.00 star(s)
Installation Feedback
The installation is smooth but takes longer than other competitors (about 7 mins). No intriguing settings during installation and no restart required after installation.
Interface (UI)
4.00 star(s)
Interface Feedback
I really like the UI but, to be honest, it takes long to open (sometime 7 secs). Sometimes it gets stuck (does not respond) and you need to terminate it using Task Manager.
Usability
4.00 star(s)
Usability Feedback
The product is very easy-to-use for there are no fancy settings ( I am using it on the default settings). The warnings are clear and easy-to-understand. The product seems to block everything new (generates lots of FPs) but you can easily unblock files by clicking unblock on the warning.
Performance and System Impact
3.00 star(s)
Performance and System Impact Feedback
The product has improved a lot when it comes to performance but it is still a bit heavy. No system startup impact but you'll feel the performance hit when opening programmes but not while copying files. TM toolbar (supported on Edge, Firefox and Chrome) does affect browsing speed a little. The product does have a web filter, so you can disable the toolbar, but you'll lose phishing protection.
Protection
4.00 star(s)
Protection Feedback
The product offers decent BB. Unfortunately, its signatures are not that great and it depends a lot on the cloud and their BB thus generating much FPs. The web filter is decent and it literally block every single malicious URL thrown at it. It is not great when it comes to blocking PUPs (actually it is one of the worst in this category).
Real-time file system protection
5.00 star(s)
Internet Surf protection
5.00 star(s)
Proactive Intrusion protection
5.00 star(s)
Pros
Lightning fast scans
Easy to use
Simple and non-intrusive
Ransomware protection
Strong and reliable protection
Blocks even brand new malware
Consistently high test scores
Effective malicious URL blocking
Excellent scores in independent tests
Great value
Well designed, clear interface
Multiple layers of protection
Cons
Advanced users may want more control
Short on configuration options
Noticeable system impact
Irritating privacy settings
Not as many features as some competitors
Higher than average false positives
Can slow down your browsing speed
Slows down browsing the Internet
Significant impact while playing games
Software installed on computer
More than 1 year
Computer Specifications
HP Notebook 250 G7
HP Desktop 290 G1
Recommended for
Inexperienced users
Experienced users
Banking or other financial activity
Overall Rating
4.00 star(s)
Disclaimer

Any views or opinions expressed are that of the member giving the information and may be subjective.
This software may behave differently on your device.

We encourage you to compare these opinions with others and take informed decisions on what security products to use.
Before buying a product you should consider factors such as price, ease of use, compatibility, and support. Installing a free trial version allows an antivirus to be tested in everyday use before purchase.

The Cog in the Machine

Level 21
Verified
Trend Micro Maximum Security offers decent protection. One of the best behavioural blockers with some kind of reputation-based prevention combined with decent web protection. If you have a powerful device, it won't slow you down but still it impacts the performance a little.

***Some important notes***

1- Most settings don't need to be changed from default as the product offer decent protection on default settings (frankly, there are no fancy settings to be modified but the protection level can be set to hyper-sensitive if you visit dodgy website but it can generate more FPs because w=it will literally block every single thing that does not exist in TM's cloud whitelist.

2- The product performance is not that bad. Actually, it is worth using because it offers decent protection and it will not confuse you with too many technical settings.

3- PUPs protection is one of the worst ever. If you watch YouTube tests you'll find that PUPs sneaks into PC and bypasses TM's protection.



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Data Theft Prevention Introduction.PNGData Theft Prevention Configuration.PNG
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Secure Erase Introduction.PNGSecure Erase Configuration.PNG
Vault Introduction.PNGVault Configuration.PNG
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Protection Settings Main.PNG
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Web Threats.PNG
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Network Settings.PNG
Other Settings-System Startup.PNG
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Trend Micro HouseCall for Home Networks scans your home network to help you answer the following questions:

  • Who has connected to my home Wi-Fi network?
  • Are my home network and connected devices safe from hackers and malicious software?
  • What should I do if my network or devices are vulnerable?
Use a simple one-tap scan to detect all of the devices connected to your home network and check them for security risks.
HouseCall for Home Networks also provides helpful advice on protecting your devices and keeping your digital life safe.

  • Works using intelligent network scanning technology
  • Scans devices connected to your home network
  • Finds device vulnerabilities
  • Provides helpful advice for keeping your network and devices secure
  • Gives you a report about the status of your network and devices
Scan.PNGScan Result.PNGIssues.PNGRisky Ports.PNG
 
Last edited:

Protomartyr

Level 5
Verified
Good review! I especially appreciate that you took the time to screenshot all the settings/configuration pages. Really helpful for people who are unfamiliar with the program to get situated when they install it for the first time.

Even though I'm happy with Windows Defender on my personal PCs, I've been looking into a third-party AV suite for the rest of my family. I used to use Trend Micro prior to Windows 10, so I may revisit it soon.
 

The Cog in the Machine

Level 21
Verified
This happens periodically. Some of these members return, or return under different usernames - and the cycle repeats ... 😑
Yea it is very annoying but we can do nothing about it. They might have their reasons too. Life will go on no matter what.

Good review! I especially appreciate that you took the time to screenshot all the settings/configuration pages. Really helpful for people who are unfamiliar with the program to get situated when they install it for the first time.

Even though I'm happy with Windows Defender on my personal PCs, I've been looking into a third-party AV suite for the rest of my family. I used to use Trend Micro prior to Windows 10, so I may revisit it soon.
The product is very easy-to-use, so it will be a good idea to install it on family devices if PUPs are not a concern.

UI bug, poor PUP detection, lack of phishing protection without toolbar, slowing down internet speed 🙂
Btw, you may have noticed, there's no way to manually delete quarantined item. There's no delete button anywhere to clear logs and any quarantined item which is really awkward :rolleyes:
Yea the UI getting stuck is annoying, very annoying. TM toolbar does not work with Vivaldi and Brave browsers (or any chromium-based browser even though the toolbar gets automatically installed). When the toolbar is enabled, you'll notice a speed drop in while browsing (websites take longer to load).

Regarding the quarantined items, actually as long as they are stored securely, I do not care but I do agree with you that it is sth weird.
 

SeriousHoax

Level 27
Verified
Malware Tester
Yea the UI getting stuck is annoying, very annoying. TM toolbar does not work with Vivaldi and Brave browsers (or any chromium-based browser even though the toolbar gets automatically installed). When the toolbar is enabled, you'll notice a speed drop in while browsing (websites take longer to load).
Toolars are annoying already so slowing website loading is even worse.
Regarding the quarantined items, actually as long as they are stored securely, I do not care but I do agree with you that it is sth weird.
Yes quarantined items would be secured for sure but I don't remember ever testing any AV which doesn't give users this simple option. It might not be a big deal for common people but geeks like us here in the forum who can't sleep well at night without testing AVs capabilities (😂) could be a problem.
Two days ago I literally tested Trend Micro against more than 300 malwares in a VM (Say hello to my quarantined life :)) and at the end of it my VM almost ran out of space because I couldn't delete any quarantined items.
 

The Cog in the Machine

Level 21
Verified
Toolars are annoying already so slowing website loading is even worse.

Yes quarantined items would be secured for sure but I don't remember ever testing any AV which doesn't give users this simple option. It might not be a big deal for common people but geeks like us here in the forum who can't sleep well at night without testing AVs capabilities ( 😂) could be a problem.
Two days ago I literally tested Trend Micro against more than 300 malwares in a VM (Say hello to my quarantined life :)) and at the end of it my VM almost ran out of space because I couldn't delete any quarantined items.
Well, this is a nightmare, really! 300 malware in quarantine hahahah
I am sure that some people requested the option to be added.
 

SeriousHoax

Level 27
Verified
Malware Tester
Well, this is a nightmare, really! 300 malware in quarantine hahahah
I am sure that some people requested the option to be added.
I found the quarantine folder in Program data but there's no way to disable self protection in the UI so couldn't delete. There must be some alternative way but I did search on google but anyway it's a good product. Like you said, signature is weak but behavior blocker is solid.
 

The Cog in the Machine

Level 21
Verified
I found the quarantine folder in Program data but there's no way to disable self protection in the UI so couldn't delete. There must be some alternative way but I did search on google but anyway it's a good product. Like you said, signature is weak but behavior blocker is solid.
For a normal guy it is not a problem. Who will come across 300 malware samples? LOL. But that's not an excuse. They must add the option of empty the quarantine.
 

roger_m

Level 29
Verified
Content Creator
On my test computer, I have it configured to delete, rather than quarantine threats, so it's not an issue - on that computer at least.

One thing I find somewhat concerning is the detection rate. I tested it some time ago against a very large older malware pack, just with context menu scans. The initial detection rate could have been better, but in the next week or so, it detected hundreds of files that weren't initially detected. However, I've recently installed Maximum Security again and when tested against the same malware collection its detection rate is abysmal for some reason. In the week or so since I've installed it, around 20 more threats have been detected. There are nearly 9,000 threats it removed last time, that still remain.

While I have no idea what the detection rate would be if the missed threats were launched, the static detection rate is a concern.
 

The Cog in the Machine

Level 21
Verified
On my test computer, I have it configured to delete, rather than quarantine threats, so it's not an issue - on that computer at least.

One thing I find somewhat concerning is the detection rate. I tested it some time ago against a very large older malware pack, just with context menu scans. The initial detection rate could have been better, but in the next week or so, it detected hundreds of files that weren't initially detected. However, I've recently installed Maximum Security again and when tested against the same malware collection its detection rate is abysmal for some reason. In the week or so since I've installed it, around 20 more threats have been detected. There are nearly 9,000 threats it removed last time, that still remain.

While I have no idea what the detection rate would be if the missed threats were launched, the static detection rate is a concern.
Yes I agree wholeheartedly that the static detection rate is not great. But given the fact that most infections come from downloads and email attachments, TM will block most of them if not all of them with its decent web filter.
 

SeriousHoax

Level 27
Verified
Malware Tester
On my test computer, I have it configured to delete, rather than quarantine threats, so it's not an issue - on that computer at least.

One thing I find somewhat concerning is the detection rate. I tested it some time ago against a very large older malware pack, just with context menu scans. The initial detection rate could have been better, but in the next week or so, it detected hundreds of files that weren't initially detected. However, I've recently installed Maximum Security again and when tested against the same malware collection its detection rate is abysmal for some reason. In the week or so since I've installed it, around 20 more threats have been detected. There are nearly 9,000 threats it removed last time, that still remain.

While I have no idea what the detection rate would be if the missed threats were launched, the static detection rate is a concern.
I've noticed this variation in static detection as well. It doesn't make any sense. I also had many samples for which Virustotal shows it has signatures but not detected by the product neither in static nor after execution. Internet connection was fine so don't know why this happened.
 
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