User Feedback Trendmicro Internet Security(version 17.7)

The associated review may contain personalised views and opinions.
Full software title and current version
Trend Micro Internet Security 17.7.1383
Download and install rating
4.00 star(s)
Download and install feedback
(1) When you download installation file from Trendmicro account page, you don't have to type the licesne numbers, it's automatically done.
(2) As written in (1), Trendmicro does have account management website. But error occurs whenever I try to delete previous machine.
(3) The overall installation process is easy. nothing to do.
Interface rating
4.00 star(s)
Interface feedback
In my personal opinion, Trendmicro products were always beautiful. Options are easy to find, configuration part is proper(not too much / not lacking). But sometimes the UI animation cause error.
Usability rating
4.00 star(s)
Usability feedback
Trendmicro IS' overall usability is fine. But there are two big problem.
(1) it has relatively high false-positive rates
(2) it lacks quaratine, has only logs. You can restore the file but can't delete files in log. (They will be removed after 1 year)
Performance rating
5.00 star(s)
Performance feedback
In the several antivirus tests, Trendmicro got bad score on performance, the real experience differs from them. Of course it's not the lightest(or fastest) product but is fast enough and stable.(RAM: Overall 100-150MB)
Basic protection rating
5.00 star(s)
Basic protection feedback
Nice Web Protection and Behavior Blocker. Disadvantage in lacking Firewall, but TM has FirewallBooster feature.(never seen working😂)
Advanced protection rating
5.00 star(s)
Web browsing protection rating
5.00 star(s)
Multi-layered security rating
5.00 star(s)
Network and firewall rating
3.00 star(s)
Positives
    • Low impact on system resources
    • Easy to use
    • Simple and non-intrusive
    • Ransomware protection
    • Strong and reliable protection
    • Effective malicious URL blocking
    • Effective malware removal
    • Well designed, clear and easy to use interface
    • Multi-layer protection approach
Negatives
    • Features are considered too basic
    • Advanced users may want more control
    • Antivirus capabilities are average at best
    • Mixed results from independent testing labs
    • Not as many features as some competitors
    • Can be complex in some situations
Time spent using
Up to 1 month
Computer specs
HP Envy bought 4 yrs ago.
CPU: i5-8265
GPU: MX150
RAM: 8GB
Storage: 256 SSD + 1TB Onedrive
Recommended for
  1. All types of users
  2. Inexperienced users
Overall rating
5.00 star(s)

safetrend

Level 1
Thread author
Apr 15, 2022
49
Feedback on Trendmicro IS. I have used quite many products from various vendors and also got licesnes for them. I finally made a choice to use Trendmicro Internet Security mainly because (i) it's cheap(I can buy 1PC 2yr or 3pc 1yr license spending only 10~11 US Dollars. (ii) and it's stable. (iii) it's never been a bloatware(no experience of being nagged to buy 'Premier" version
 

Anthony Qian

Level 9
Verified
Well-known
Apr 17, 2021
425
Just curious - why not using Microsoft Defender?
1. The use of RAM should not be used to determine whether an AV is light or heavy.
2. Keep mind that TM’s behavioral blocker will automatically switch to hypersensitive mode after detecting several threats. In hypersensitive mode, files that are not whitelisted in the cloud will be blocked, without considering files’ behaviors.
3. In my testing, TM’s detection rate is horrible, which is in line with AV-C’s result.
 
Last edited:

Claudio66

Level 1
Apr 9, 2022
21
I have been using Trend Micro maximum security for a month. I'm doing well but I'm not an expert so my opinion doesn't count. The tests are discordant but at the same time like the car, the car tires, the choice of computer, it's all subjective. It's also a matter of feeling. I use three different antivirus for free choice. I read, do small tests and enjoy reading expert opinions. I read Shadowra's test on this forum, Av Test's test and still chose to have TM on this computer. I don't frequent the dark web and doing quiet browsing I think all three antivirus I'm using Trend Micro, Eset and F Secure are ok. Then never say never.
Last Av test on TM.
 

safetrend

Level 1
Thread author
Apr 15, 2022
49
Just curious - why not using Microsoft Defender?
1. The use of RAM should not be used to determine whether an AV is light or heavy.
2. Keep mind that TM’s behavioral blocker will automatically switch to hypersensitive mode after detecting several threats. In hypersensitive mode, files that are not whitelisted in the cloud will be blocked, without considering files’ behaviors.
3. In my testing, TM’s detection rate is horrible, which is in line with AV-C’s result.
I understand what you mean😅. There's no 'huge' reason to give 5 stars or consider using TM. @Claudio66 said almost the same things I just wanna say. I don't want to test malware samples anymore, I don't enter dangerous website. I already know RAM doesn't directly affect user experience (bitdefender put its signature on the RAM for example), but TM has evolved in various sides except low RAM. You could read my configuration thread(Advanced Security - safetrend laptop Configuration 2022), threre's my user experience of other products. TM may not be the 'best' product, but it's made the least problem on my system. That's the reason I use it and gave 5 stars.

MS Defender is not on my consideration for similar reasons. My old laptop gets slow down and exprienced some FP when using WD. Above all, WD looks UGLY to me.
 
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Anthony Qian

Level 9
Verified
Well-known
Apr 17, 2021
425
I understand what you mean😅. There's no 'huge' reason to give 5 stars or consider using TM. @Claudio66 said almost the same things I just wanna say. I don't want to test malware samples anymore, I don't enter dangerous website. I already know RAM doesn't directly affect user experience (bitdefender put its signature on the RAM for example), but TM has evolved in various sides except low RAM. You could read my configuration thread(Advanced Security - safetrend laptop Configuration 2022), threre's my user experience of other products. TM may not be the 'best' product, but it's made the least problem on my system. That's the reason I use it and gave 5 stars.

MS Defender is not on my consideration for similar reasons. My old laptop gets slow down and exprienced some FP when using WD. Above all, WD looks UGLY to me.
Respect your opinion and choice.

Btw, I do not recommend AV-Test as it's less reliable than AV-Comparatives and cannot reveal the difference between products.
 
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safetrend

Level 1
Thread author
Apr 15, 2022
49
You mean this one? It's more professionl, and it focuses on assessing enterprise solutions for dealing with APT attacks. Still, I'd like to see how the results are interpreted on MT. :)
Yes. this one. There are so-called 'traditional' AV Vendors like Bitdefender, Mcafee and Trendmicro plus Corporate/Business Only Vendors like SentinelOne or Cybereason. As you said, this test focuses on Vendors' protection product(usually XDR) against Advanced Threat. It's quite interesting that New technology equipped products like SentinelOne or Cybereason's XDR get higher scores than those of traditional Symantec, Mcafee, etc.
 

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