Operating System
Windows 7
Infection date and initial symptoms
I noticed the issue today. almost any links I click on firefox or IE I get pop ups telling me to update all sorts of media players and sometime even attempt to download a file. on some sites it will not let me proceed to the link I am clicking/
Current issues and symptoms
I noticed the issue today. almost any links I click on firefox or IE I get pop ups telling me to update all sorts of media players and sometime even attempt to download a file. on some sites it will not let me proceed to the link I am clicking/
Steps taken in order to remove the infection
I followed your guide at: http://malwaretips.com/blogs/malware-removal-guide-for-windows/ but no success :/

TwinHeadedEagle

Removal Expert
Verified
Staff member
Let's check your PC once more:


Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.


  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
 

Ori

New Member
I rebooted the router and it seems fine for now. does this malware make changes to the router??
 

TwinHeadedEagle

Removal Expert
Verified
Staff member
Probably yes, I do not know what you did you make it reinfect again. Let me know if it happens again.