Unable to remove sysnetwk.exe and dsq folder after multiple attempt

[Sneha Hirani]

Persistent malware keeps coming back even after removing
SOLVED - C:\ProgramData\Microsoft\Network\Dsq\network\sysnetwk.exe Malware

Basically no matter how many times i removed sysnetwk.exe it will just come back whenever i reboot . The CMD screen will flash multiple times and it will just activate itself.
I also cant get windows firewall to start running again.
Its also disguised as vlc.exe in the dsq folder .
Overall i am trying to get a fixlist.txt that can remove these nightmare permanently.

I also saw some post with recommend FRST but i downloaded when i click on run.. i waited for 2 hours but the result is not out yet?
normally how much time it takes for it to run the programme?
my normal antivirus runs for 1.30 hours ( 90 mins)


Thanks in advance

 

[Sneha Hirani]

I read in some post and i was directly clicking on fix... but in some post i read to run scan.. so i did and got this report
pls check and assist
thanks

 

[TwinHeadedEagle]

Hello,

Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam.
• Click the Settings tab, in the left panel choose Protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Start Scan.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the Reports tab.
• Double-click the Scan Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

 

[Sneha Hirani]

scan report

 

[TwinHeadedEagle]

How is your computer behaving now?

 

[Sneha Hirani]

same have that files
how to permanently remove them?

 

[Sneha Hirani]

did scan now same 4 infections

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[Sneha Hirani]

hi
pls check

 

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Accept the Terms of use.
• Wait until the database is updated.
• Click Scan.
• When finished, please click Clean.
• Your PC should reboot now.
• After reboot, logfile will be opened. Copy its content into your next reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner

 

[Sneha Hirani]

FRST done
now downloading adwcleaner

 

[Sneha Hirani]

Adwcleaner report

 

[TwinHeadedEagle]

How is the situation now?