Solved webroot blocks windows\SysWOW64\msiexec.exe and windows\system32.winsat.exe

[muralha]

HI I would like some help! I guess I have been infected ! webroot blocks windows\SysWOW64\msiexec.exe and windows\system32.winsat.exe all the time.

 

[TwinHeadedEagle]

Hello,Advanced ScreenSnapshotTool 1.1.0.11130

Uninstall some programs

We need to uninstall some unwanted/unneeded programs.

• Press the
  
  + R on your keyboard at the same time. Type appwiz.cpl and click OK.
• Search there for each entry mentioned below, right-click the entry and click Uninstall one at a time

The list of programs to uninstall:

• Advanced ScreenSnapshotTool 1.1.0.11130
• Amazon 1Button App

After completing uninstalls, please manually reboot your machine!

Note: If you get the message like: An error occurred while trying to uninstall, just press Yes.

Multiple Resident Protection warning!

Always have one (and no more than one!) AntiVirus program! In this case having more of them will not provide you with better protection - instead they may cause slowness, lock-ups and even mark another ones as harmful, leading to leave your system unstable and even damaged. Please choose only one from the listed below to stay with and uninstall the others:

• Webroot
• Norton

Uninstallation procedure:

• Press the
  
  + R on your keyboard at the same time. Type appwiz.cpl and click OK.
• Search for each uninstalled entry, right-click it and select Uninstall.

This should be done until any other steps will be taken.



Please download Zemana AntiMalware and save it to your Desktop.

• Install the program and once the installation is complete it will start automatically.
• Without changing any options, press Scan to begin.
• After the short scan is finished, if threats are detected press Next to remove them.

Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.​

• Open Zemana AntiMalware again.
• Click on
  
  icon and double click the latest report.
• Now click File > Save As and choose your Desktop before pressing Save.
• The only left thing is to attach saved report in your next message.

 

[muralha]

Thank you!!

Just one thing, two actually ...

1- I could not find the Advanced ScreenSnapshotTool 1.1.0.11130

2- for some reason Norton wont uninstall.

How to proceed?

Thank you in advance!

 

[muralha]

Please, disregards previous reply.

Thanks

 

[muralha]

Hello TwinHeadedEagle

I did all you asked.

Attached you will find the Zemana report.

Thank you!

Best!

 

[TwinHeadedEagle]

You can use this tool to get rid of Norton.

Uninstall your Norton product using Norton Removal Tool (NRT)

How is your PC behaving now?

 

[muralha]

Hi

I removed all the programs!! It seems to work just fine now.

Do you think I have a virus or something?

Thank you!

 

[TwinHeadedEagle]

There were some unwanted application, but now PC seems clean.

 

[muralha]

Thank you so much!!!