Solved webssearches infection can't get rid of it.

[Edward92]

A friend of mine tried downloading an electronic book on my laptop and ended up installing by mistake a malware program, browser crashes from time to time, front page is changed to webssearches ( http://istart.webssearches.com/?typ...exp&uid=ST1000LM024XHN-M101MBB_S2SMJ9FD910240 ) and also the search page is done by this website as well. I also have now a thing called search protect near my watch that I cant find it in programs to uninstall it. Oh and my browser opens up random ad pages now.
Please, I'm in dire need of help. Thank you.

 

[argus]

Helllo,

My name is Argus and and I will be helping you with your computer problems.

Before we begin, please note the following:

• I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
• The logs can take some time to research, so please be patient with me.
• Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
• Instructions that I give are for your system only!
• Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
• Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
• Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

Uninstall some programs

We need to uninstall some unwanted/unneeded programs.

• Press the
  
  + R on your keyboard at the same time. Type appwiz.cpl and click OK.
• Search there for each entry mentioned below, right-click the entry and click Uninstall one at a time

The list of programs to uninstall:

• 
  MySafeProxy for Internet Explorer
  Software Version Updater

After completing uninstalls, please manually reboot your machine!

Note: If you get the message like: An error occurred while trying to uninstall, just press Yes.

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your desktop.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Follow the prompts and click Scan.
• When finished, please click Clean.
• Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.

Please include the contents of that file in your reply.

 

[Edward92]

Here are the requested files.

At first glance it seems that issues are no longer there, tho if there is anything else to be made please let me know.

 

[argus]

Excellent, it removed all the adware.
We will delete all used tools.


Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the
  
  icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run and wait until the tool completes his work.
• All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

[Edward92]

Yup, I ran delfix and deleted the tools used. The malware was removed. Thank you very much ^_^ !!!


# DelFix v10.8 - Logfile created 13/02/2015 at 21:42:12
# Updated 29/07/2014 by Xplode
# Username : EDDY - EDDY-PC
# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)

~ Removing disinfection tools ...

Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\Users\EDDY\Desktop\AdwCleaner.exe
Deleted : C:\Users\EDDY\Downloads\Addition.txt
Deleted : C:\Users\EDDY\Downloads\FRST.txt
Deleted : C:\Users\EDDY\Downloads\FRST64 (1).exe
Deleted : C:\Users\EDDY\Downloads\FRST64.exe
Deleted : HKLM\SOFTWARE\AdwCleaner

~ Cleaning system restore ...

Deleted : RP #169 [Windows Update | 02/09/2015 20:54:51]
Deleted : RP #170 [Windows Update | 02/11/2015 10:55:00]
Deleted : RP #171 [Windows Update | 02/12/2015 01:00:21]
Deleted : RP #172 [Windows Update | 02/12/2015 14:04:59]
Deleted : RP #173 [Removed MySafeProxy for Internet Explorer | 02/13/2015 18:45:42]

New restore point created !

~ Resetting system settings ... OK

########## - EOF - ##########

 

[argus]

Very good.