Windows activation scam virus screen lock

[Essentriq]

 

[TwinHeadedEagle]

Please do this command and let me know if it killed this screen:

Stop-Process -Name "WindowsUpdate"

 

[Essentriq]

In powershell? If so, I did and the screen is still there :'(

 

[TwinHeadedEagle]

Is there a way to open task manager by holding Ctrl + Shift + Esc?

 

[Essentriq]

I do that, and it just doesn't do anything

 

[TwinHeadedEagle]

This leads us nowhere. Can you transfer FRST tool from your mobile phone via USB cable?

 

[Essentriq]

here you go , just found my way around it, logged out real quick and downloaded farbar quick enough

 

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.




Please download Zemana AntiMalware and save it to your Desktop.

• Install the program and once the installation is complete it will start automatically.
• Without changing any options, press Scan to begin.
• After the short scan is finished, if threats are detected press Next to remove them.

Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.​

• Open Zemana AntiMalware again.
• Click on
  
  icon and double click the latest report.
• Now click File > Save As and choose your Desktop before pressing Save.
• The only left thing is to attach saved report in your next message.

 

[Essentriq]

Isley had to go to sleep forgot to say anything, thank you for the help, I'm going to get that file today on here.

 

[Essentriq]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.




Please download Zemana AntiMalware and save it to your Desktop.

• Install the program and once the installation is complete it will start automatically.
• Without changing any options, press Scan to begin.
• After the short scan is finished, if threats are detected press Next to remove them.

Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.​

• Open Zemana AntiMalware again.
• Click on
  
  icon and double click the latest report.
• Now click File > Save As and choose your Desktop before pressing Save.
• The only left thing is to attach saved report in your next message.

Hey so I'm about to upload the fixlog and frst, and I am running the zemana malware tool. What should I do next? Hopefully you get this.

 

[Essentriq]

Here you go.

 

[Essentriq]

zemana detected the malware, first anti malware to find it so far, and it hasnt happened its been 10 minutes while connected online, so I think zemana fixed the issue. Not sure hopefully that removed it.

 

[TwinHeadedEagle]

Can you attach Zemana scan report?