windows process manager (32 bit) Removal help.

J_hess3

New Member
Joined
Apr 30, 2018
Messages
2
OS
Windows 10
Antivirus
Microsoft
#1
My girlfriend uses my PC for all of about 10 minutes and i had a bunch of viruses. I have managed to clean most of them up (at least i think) by running MBAM, MBAR, and Super Anti Spyware. All though, i can not get rid of this windows process manager (32 bit). See the attached pictures of my processes to ensure theres nothing else running that i missed? Any help at all would be life saving! Thank you!
 
Operating System
Windows 10
Are you using a 32-bit or 64-bit operating system?
64-bit (x64)
Infection date and initial symptoms
Today, A bunch of adds were playing in the background and a toolbar was on my desktop LOL
Current issues and symptoms
Can not stop the windows process manager (32 bit) process, nor find the cause for it.
Steps taken in order to remove the infection
Ran MBAM, MBAR, and SAS
Logs added to Help Request
I've also uploaded logs from other scans that I've performed

Attachments

TwinHeadedEagle

Removal Expert
MalwareTips Staff
Joined
Mar 8, 2013
Messages
22,272
OS
Windows 10
Antivirus
ESET
#4
Please download Farbar Recovery Scan Tool x64 and save it to a flash drive.
  • Now you should get a window like this where you need to click Troubleshoot.

  • In the next window, click Advanced options and select Command Prompt.
  • Now you should log in into your account and after that Command Promptwindow.
Access the notepad and identify your USB drive

In the Command Prompt please type in:
Code:
notepad
and press Enter.
  • When the notepad opens, go to File menu.
  • Select Open.
  • Go to Computer and search there for your USB drive letter.
  • Note down the letter and close the notepad.


Scan with Farbar Recovery Scan Tool

Once back in the command prompt window, please do the following:
  • Type in e:\frst64.exe and press Enter.
    You need to replace e with the letter of your USB drive taken from notepad!
  • FRST will start to run. Give him a minute or so to load itself.
  • Click Yes to Disclaimer.
  • In the main console, please click Scan and wait.
  • When finished it will produce a logfile named FRST.txt in the root of your pendrive and display it. Close that logfile.

Transfer it to your clean machine and include it in your next reply.
 
Forgot your password?