Dr. Drew Sutton Review: One Doctor Name, Two Specialties, Two Supplements

A doctor in a white coat promises to restore your gums almost overnight, and the pitch never names the product, only the man: Dr. Drew Sutton.

Follow that name across the web and it changes specialties, fronts a weight-loss dropper, and gets tied by reviewers to a supplement whose own site never mentions him.

Overview

The pitch: a surgeon with a surprising discovery

The promotional page, built with Google Sites, says a top oral surgeon named Dr. Drew Sutton made a surprising discovery.

That discovery, it claims, restores gums and teeth almost overnight, with no drugs, no mouthwash and no dental treatment, and the dental world supposedly wants it hidden.

A video thumbnail and a green button promise the rest, but the page never names a product, a company or a price.

Reviewers and promotional write-ups tie the same name to ProDentim, a chewable probiotic sold through ClickBank, so that is the product we examined. Here is what each page actually says:

• The promotional page: a top oral surgeon’s discovery restores gums and teeth almost overnight.
• ProDentim’s site: 3.5 billion probiotics support the health of teeth and gums, backed by a 60-day money-back guarantee.
• Hidragenix’s page: Dr Drew Sutton is a board-certified ENT surgeon who perfected a weight-loss formula.
• ProDentim’s FAQ: results take around 9 to 12 weeks, while the refund window is 60 days.

What ProDentim’s own site says instead

ProDentim’s own site is more modest than the promotion: it sells soft probiotic tablets, with 3.5 billion bacteria and a few nutrients, for healthy teeth and gums.

It never uses the word regrow and never names Dr. Sutton; the white-coat photo beside the research blurb shows an unnamed man holding a dental model.

The FAQ is bolder than the headline, describing a lack of good bacteria as the real root cause of gum disease.

It adds that to rebuild your teeth and gums you need to repopulate your mouth, and that results take around 9 to 12 weeks.

Where the money questions start

ProDentim says ClickBank is the retailer of its products, that this is not an endorsement, and that the charge will appear as CLKBANK*PRODENTIM.

The refund window is 60 days from delivery, yet the site’s own FAQ says results take 9 to 12 weeks and its largest package is a 180-day supply.

Trustpilot gives prodentim.com 1.9 out of 5 from 101 reviews, with 81% of them one star, while the page itself boasts 95,000 reviews.

We did not open the ClickBank cart or place an order, so the final checkout terms are unverified.

That is enough for a clear recommendation: don’t buy ProDentim because a doctor’s name promises restored gums, and read the response section below if you already ordered.

Who Is Dr. Drew Sutton, and Why Does the Name Matter?

Promotions need an authority figure, and a medical title does the job faster than any ingredient list, which is why the name matters more than the formula.

Our 2024 review of ProDentim looked at the product in general, while this investigation follows the name that keeps appearing around it.

On the promotional page he is a top oral surgeon who discovered a way to restore gums and teeth, and nothing on the page says where he practices.

On the Hidragenix sales page he is a board-certified ENT surgeon who specializes in weight-related health issues and has spent 30 years fighting excess weight.

Two specialties and two products hang on one name, and neither page gives a license number, hospital or practice that a reader could check.

The federal NPI registry lists no provider named Drew Sutton, though Drew is a common short form of Andrew.

A search that includes that alias returns several Andrew Suttons across professions, so the registry alone can neither confirm nor rule out a real doctor.

What the pages reveal is how little a title proves, because a name and a white coat are not research.

How the Dr. Sutton Pitch Works

Step 1: A surgeon’s secret opens the pitch

The promotion starts with a credential and a secret: a top oral surgeon, a surprising discovery, and a dental industry that supposedly wants it buried.

Each line removes a worry before you can voice it: no drugs, no harsh mouthwash, no expensive dental treatment, and a video that is 100% free to watch.

A footer calls the site educational only, a label that sits oddly beside a page whose whole job is to get you to click the video button.

Step 2: The product arrives later, and the doctor doesn’t

Reviewers and promotional write-ups tie the name to ProDentim, yet ProDentim’s own pages never name Dr. Sutton or any other formulator.

They call the product doctor-formulated and show an unnamed man in a white coat, borrowing a doctor’s authority without putting a name or license behind it.

That gap is the practical risk, because a buyer who trusts Dr. Sutton has nothing in ProDentim’s own policies that holds the seller to what the promotion said.

Step 3: The claim runs ahead of the science

Cleveland Clinic states plainly that lost tooth enamel doesn’t grow back; dentists can help lightly damaged enamel repair itself with fluoride, or protect a damaged tooth with a crown.

ProDentim’s headline stays on the safe side, promising probiotics for the health of teeth and gums, but its FAQ drifts toward the promotion’s language.

Naming gum disease and a root cause matters, because the FDA reserves claims about treating or preventing disease for drugs.

ProDentim’s own disclaimer concedes the point, saying its products are not intended to diagnose, treat, cure or prevent any disease.

The research banner has its own problem: it is headed May 2022, yet its reference link opens a Nature article from October 27, 2021.

The article’s title suggests a general discussion of oral microbiome research, not a trial of ProDentim’s tablets.

Step 4: Badges and approvals say two different things

The hero badge says made in a FDA registered facility, careful wording we could not check because the site never names the facility.

The FAQ upgrades it to an FDA-approved facility, and the FDA says plainly that it doesn’t approve manufacturing facilities on their own, only inspects them.

Registration is a filing, not a verdict, and the FDA adds that it doesn’t have to approve dietary supplements for safety or effectiveness before they are sold.

Step 5: The same doctor name returns on a weight-loss page

Hidragenix, a weight-loss dropper, opens with a photo and a first-person letter from Dr Drew Sutton, who says he is a board-certified ENT surgeon.

He says he specializes in weight loss, spent more than 30 years fighting excess weight, and perfected a formula of five plant extracts that targets the deepest fat layers.

Our earlier investigation of Hidragenix already flagged that presenter, and the page still carries the same name and the same ENT title.

A doctor can change focus, but an oral surgeon and a weight-loss ENT sharing one name across unrelated supplements is the kind of coincidence a buyer should check.

The two shops also look alike under the hood: both pages are titled Text Presentation, share the same help-page layout and name ClickBank as retailer with a 60-day guarantee.

A shared template doesn’t prove shared ownership, and the two shops use different return addresses, but it does show the pitch is a format rather than a one-off.

Their domains were registered five weeks apart, hidragenix.com on December 7, 2021 and prodentim.com on January 12, 2022, with prodentim101.com registered 24 seconds after prodentim.com.

Step 6: The price and the refund clock

In a browser, prodentim.com lands on prodentim101.com, which offers a 2-bottle pack at $158 plus $9.99 shipping, a 2+1 pack at $207 and a 3+3 pack at $294.

Crossed-out prices of $358, $537 and $1,074 sit beside them, which work out to about $179 a bottle, a price the page never shows anyone paying.

Meanwhile the same address loaded by our server listed 1, 3 and 6-bottle packs and said 97% of customers order 6 bottles, its recommended option.

Two versions of one page, with different packages, suggest a split test, so the price you see may differ from the one a reviewer quoted.

Reviewers on Trustpilot describe refund requests delayed, denied on a technicality or never fulfilled, with the 60-day guarantee conflicting with the recommended three months of use.

The profile is unclaimed, the company has not invited reviews, and no replies from the company appear, so those complaints sit unanswered.

Five-star reviews exist too, praising gum and tooth improvements after long daily use, but they don’t discuss refunds, which is where the complaints cluster.

Who Sells ProDentim, and Who Would Bill You?

The brand is not the legal company

ProDentim’s policy pages name no company at all; the only corporate name on them belongs to ClickBank’s trademark owner, Click Sales, Inc., a Delaware corporation in Boise, Idaho.

The pages add that ClickBank’s role as retailer is not an endorsement of the products or of any claim used to promote them.

So no named company stands behind the promotion’s claims, and the vendor behind the shop stays unidentified.

Two domains complicate the picture: prodentim.com and prodentim101.com were registered 24 seconds apart in January 2022, and a regular browser sends visitors from the first to the second.

The charge itself will appear as CLKBANK*PRODENTIM, according to the FAQ, which is the name to search for on a card statement.

The address may be a mailbox or a depot

ProDentim’s refund policy tells buyers to mail all their bottles, opened or not, at their own cost, to 285 Northeast Ave, Tallmadge, Ohio 44278.

Business directories associate that address with fulfillment services, and we could not find a clinic, laboratory or company headquarters there.

Hidragenix points returns to 19655 E 35th Dr #100 in Aurora, Colorado, where a warehouse directory lists a fulfillment company, so both shops appear to ship from depots.

A return depot is not a headquarters or a manufacturer, so the address tells a buyer where parcels go, not who answers for the product.

Support and cancellation must be reachable

The product’s support is an email address, while order questions go through ClickBank’s toll-free line, 1-800-390-6035, or +1 208-345-4245 abroad.

The refund steps require an email with Refund Request in the subject line, then mailing every bottle back before the 60 days end.

The policy doesn’t say whether the 60 days end at the postmark or on arrival, and some reviewers say returns sent at their own cost were still judged late.

We emailed no one and called no number; we only read what the pages publish.

The supply chain must be traceable

Neither the site nor its policy pages name the manufacturer, and the shipping origin is never stated beyond the return depot.

The listed formula is three probiotic strains, L. paracasei, B. lactis BL-04 and L. reuteri, plus inulin, malic acid, tricalcium phosphate and peppermint.

Probiotic strains and a calcium compound can support a conversation about oral health, but nothing on the page ties them to restored gums or teeth.

The three studies we checked, a Nature article, a Bifidobacterium trial and a gingivitis review, concern probiotics in general rather than ProDentim’s own tablets.

The Refund Clock Is Shorter Than the Supply

ProDentim’s FAQ says results take around 9 to 12 weeks and recommends at least the 3-bottle package to test it properly.

The refund policy, meanwhile, gives 60 days from delivery, which is about 8.5 weeks, and separately advises using the product for at least 3 months before judging it.

By the site’s own numbers, the guarantee can expire before the product has had time to work, and a 6-bottle order covers 180 days, three times the refund window.

The same pattern appears on Hidragenix, whose FAQ recommends 90 to 180 days of use against the same 60-day guarantee, as our earlier investigation documented.

ProDentim does state one thing clearly: its FAQ says the purchase is a one-time payment with no recurring shipments, so a surprise subscription is not part of the written offer.

What to Do If You Ordered ProDentim

1. Find the charge and the order number. Look for CLKBANK*PRODENTIM on your statement and for the order email, because both ClickBank and your card issuer will ask for them.

2. Ask for the refund inside 60 days of delivery. Email the product’s support address with Refund Request as the subject, and save the tracking page showing the delivery date.

   Then mail every bottle, opened or not, with the packing slip to the return address in the refund policy, and keep the postal receipt.

   Because the policy doesn’t say whether the postmark or the arrival date counts, send the package early.

3. Use ClickBank’s order support too. The policy lists a toll-free line and a self-service site, so open a request with the order number and ask for the refund in writing.

4. Call your card issuer if the refund stalls. Explain that the results were promised in a pitch you can’t hold the seller to, and ask about a dispute.

   Federal billing-error rules generally give you 60 days from the statement date, so don’t wait for the return to be processed.

5. See a dentist, not a supplement. Bleeding gums, receding gums or loose teeth need a clinical exam, and a dentist can treat what a probiotic chew cannot.

6. Report it. File a report at ReportFraud.ftc.gov and with your state attorney general, and ignore anyone who offers to recover your money for a fee.

Frequently Asked Questions

Is Dr. Drew Sutton a real doctor?

We couldn’t verify it: the federal NPI registry lists no Drew Sutton, and neither pitch offers a license, hospital or practice to check.

That isn’t proof that no such doctor exists, only that a reader has nothing to check.

Can a probiotic chew regrow teeth or gums?

Nothing we found supports it, since Cleveland Clinic says lost enamel doesn’t grow back and supplements can’t legally claim to treat gum disease.

Is ProDentim made in an FDA-approved facility?

The site’s badge says FDA registered and its FAQ says FDA-approved, but the FDA says it doesn’t approve facilities on their own, and the facility is never named.

How long is the ProDentim refund window?

Sixty days from delivery, with every bottle returned at your own cost, even though the same site says results take 9 to 12 weeks.

Are prodentim.com and prodentim101.com the same shop?

They were registered 24 seconds apart in January 2022 and serve near-identical pages, and a regular browser redirects the first to the second, so they look like one offer.

What do independent reviewers say?

On Trustpilot, 81% of 101 reviews are one star and 11% are five stars, with refund problems and missing results the most common complaints.

Trustpilot notes the company hasn’t invited reviews, so the sample may not be representative either way.

The Bottom Line

Do not buy ProDentim on the strength of Dr. Drew Sutton’s name: the promotion’s oral surgeon and Hidragenix’s ENT share it, and neither offers a credential you can check.

The product itself is a probiotic with a 60-day refund promise that ends before the 9 to 12 weeks its own FAQ says results can take.

If you already ordered, email for your refund before day 60, mail back every bottle with a receipt, and ask your card issuer about the charge if it stalls.