How to remove Google Search Redirect & Adware (Virus Help Guide)

If your web browser is constantly being redirected to different sites while using Google Search, then it is possible that you have a potentially unwanted program installed on your computer.
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Google Search Redirect Virus

These Google Search redirect or advertisements are usually caused by adware installed on your computer. These adware programs are bundled with other free software that you download off of the Internet. Unfortunately, some free downloads do not adequately disclose that other software will also be installed and you may find that you have installed adware without your knowledge.

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Once this malicious program is installed, whenever you will browse the Internet, unwanted advertisements will pop-up on web pages that you visit. These ads are aimed to promote the installation of additional questionable content including web browser toolbars, optimization utilities and other products, all so the adware publisher can generate pay-per-click revenue.

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When infected with this adware program, other common symptoms include:

  • Advertising banners are injected with the web pages that you are visiting.
  • Random web page text is turned into hyperlinks.
  • Browser popups appear which recommend fake updates or other software.
  • Other unwanted adware programs might get installed without the user’s knowledge.
You should always pay attention when installing software because often, a software installer includes optional installs. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.
The below instructions are for Windows users, however we also have an Android guide and a Mac OS guide which should help clean up your device.

How to remove Google Redirect Virus (Windows Help Guide)

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This malware removal guide may appear overwhelming due to the amount of the steps and numerous programs that are being used. We have only written it this way to provide clear, detailed, and easy to understand instructions that anyone can use to remove malware for free.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
To remove Google Redirect Virus, follow these steps:

STEP 1: Use Rkill to terminate suspicious programs

RKill is a program that will attempt to terminate all malicious processes associated with this infection, so that we will be able to perform the next step without being interrupted by this malicious software.

Because this utility will only stop the malicious process and does not delete any files, after running it you should not reboot your computer.
  1. You can download Rkill from the below link.
    RKILL DOWNLOAD LINK (This link will open a new web page from where you can download “RKill”)
  2. Double click on Rkill program to stop the malicious programs from running.
    Start the Rkill program
  3. RKill will now start working in the background, please be patient while this utiltiy looks for malicious process and tries to end them.
    Rkill Running
  4. When the Rkill tool has completed its task, it will generate a log. Do not reboot your computer after running RKill as the malware programs will start again.
    Rkill Program

STEP 2: Use Malwarebytes to remove adware from Google Search

Malwarebytes is a powerful on-demand scanner which will remove trojans, worms and any type of malware that may be installed on your PC. It is important to note that Malwarebytes will run alongside antivirus software without conflicts.

  1. You can download download Malwarebytes from the below link.
    MALWAREBYTES DOWNLOAD LINK (This link open a new page from where you can download “Malwarebytes”)
  2. When Malwarebytes has finished downloading, double-click on the “mb3-setup-consumer” file to install Malwarebytes on your computer.
    Malwarebytes installer
    You may be presented with an User Account Control pop-up asking if you want to allow Malwarebytes to make changes to your device. If this happens, you should click “Yes” to continue with the installation.
    Malwarebytes User Account Control Prompt
  3. When the Malwarebytes installation begins, you will see the Malwarebytes Setup Wizard which will guide you through the installation process.
    Setup Malwarebytes installer
    To install Malwarebytes on your machine, keep following the prompts by clicking the “Next” button.
    Completing the Malwarebytes Setup Wizard
  4. Once installed, Malwarebytes will automatically start and update the antivirus database. To start a system scan you can click on the “Scan Now” button.
    Perform a system scan with Malwarebytes
  5. Malwarebytes will now start scanning your computer for malicious programs.
    This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Malwarebytes scanning for malware
  6. When the scan has completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected.
    To remove the malicious programs that Malwarebytes has found, click on the “Quarantine Selected” button.
    Malwarebytes Quarantine Selected
  7. Malwarebytes will now quarantine all the malicious files and registry keys that it has found.
    To complete the malware removal process, Malwarebytes may ask you to restart your computer.
    Malwarebytes removing malware from computer
    When the malware removal process is complete, you can close Malwarebytes and continue with the rest of the instructions.

STEP 3: Use HitmanPro to Scan for Malware and Unwanted Programs

HitmanPro can find and remove malware, adware, bots, and other threats that even the best antivirus suite can oftentimes miss. HitmanPro is designed to run alongside your antivirus suite, firewall, and other security tools.

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  1. You can download HitmanPro from the below link:
    HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download “HitmanPro”)
  2. When HitmanPro has finished downloading, double-click on the “hitmanpro” file to install this program on your computer.
    HitmanPro icon
    You may be presented with an User Account Control pop-up asking if you want to allow HitmanPro to make changes to your device. If this happens, you should click “Yes” to continue with the installation.
    HitmanPro User Account Control Pop-up
  3. When the program starts you will be presented with the start screen as shown below. Now click on the Next button to continue with the scan process.
    HitmanPro setup process
  4. HitmanPro will now begin to scan your computer for malware.
    HitmanPro scanning for virus
  5. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove malware.
    HitmanPro detected malware
  6. Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
    Activate HitmanPro to remove malware
    When the process is complete, you can close HitmanPro and continue with the rest of the instructions.

STEP 4: Use Zemana AntiMalware Portable to remove Google redirect virus

Zemana AntiMalware Portable is a free utility that will scan your computer for adware, browser hijacker and other malicious programs.

  1. You can download Zemana AntiMalware Portable from the below link:
    ZEMANA ANTIMALWARE PORTABLE DOWNLOAD LINK (This link will open a new web page from where you can download “Zemana AntiMalware Portable”)
  2. Double-click on the file named “Zemana.AntiMalware.Portable” to perform a system scan with Zemana AntiMalware Free.
    Zemana AntiMalware portable
    You may be presented with a User Account Control dialog asking you if you want to run this program. If this happens, you should click “Yes” to allow Zemana AntiMalware to run.
    Zemana AntiMalware User Account Control
  3. When Zemana AntiMalware will start, click on the “Scan” button to perform a system scan.
    Zemana AntiMalware Free Scan
  4. Zemana AntiMalware will now scan your computer for malicious programs. This process can take up to 10 minutes.
    Zemana AntiMalware scanning for virus
  5. When Zemana has finished finished scanning it will show a screen that displays any malware that has been detected. To remove all the malicious files, click on the “Next” button.
    Zemana AntiMalware Removing malware from Windows
    Zemana AntiMalware will now start to remove all the malicious programs from your computer. When the process is complete, you can close Zemana AntiMalware and continue with the rest of the instructions.

(OPTIONAL) STEP 5: Double-check for malicious programs with Emsisoft Emergency Kit

The Emsisoft Emergency Kit Scanner includes the powerful Emsisoft Scanner complete with graphical user interface. Scan the infected PC for Viruses, Trojans, Spyware, Adware, Worms, Dialers, Keyloggers and other malicious programs.

  1. You can download Emsisoft Emergency Kit from the below link.
    EMSISOFT EMERGENCY KIT DOWNLOAD LINK (This link will open a new web page from where you can download Emsisoft Emergency Kit)
  2. Double-click on the “EmsisoftEmergencyKit” icon, then click on the “Extract” button.
    Emsisoft Emergency Kit program
  3. On your desktop you should now have a “Start Extract Emsisoft Emergency Kit” icon, double-click on it, then when the program will start allow it to update its database.
    Update Emsisoft Emergency Kit program
  4. Once the Emsisoft Emergency Kit has update has completed,click on the “Scan” tab, and perform a “Smart Scan“.
    Emsisoft Emergency Kit Smart Scan
  5. When the scan will be completed,you will be presented with a screen reporting which malicious files has Emsisoft detected on your computer, and you’ll need to click on Quarantine selected objects to remove them.
    Emsisoft Emergency Kit malware removal

(OPTIONAL) STEP 6: Reset your browser to default settings

If you are still experiencing issues with the adware in Internet Explorer, Firefox or Chrome, we will need to reset your browser to its default settings.
This step should be performed only if your issues have not been solved by the previous steps.

Reset Google Chrome

Google Chrome has an option that will reset itself to its default settings. Resetting your browser settings will reset the unwanted changes caused by installing other programmes. However, your saved bookmarks and passwords will not be cleared or changed.

  1. Click on Chrome’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled Settings.
    Google Chrome Settings button
  2. Chrome’s Settings should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the Show advanced settings link (as seen in the below example).
    Google Chrome Advanced Settings
  3. Chrome’s advanced Settings should now be displayed. Scroll down until the Reset browser settings section is visible, as shown in the example below. Next, click on the Reset browser settings button.
    Google Chrome Reset button
  4. A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the Reset button.
    Reset Google Chrome settings

Reset Internet Explorer

You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC.

  1. Open Internet Explorer, click on the “gear iconIE Icon Gear in the upper right part of your browser, then click again on Internet Options.
    [Image: Internet Options in Internet Explorer]
  2. In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.
    [Image: Reset Internet Explorer]
  3. In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button.
    [Image: Reset Internet Explorer to its default settings]
  4. When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now  need to close your browser, and then you can open Internet Explorer again.
    [Image Reset Internet Explorer settings]

Reset Mozilla Firefox

If you’re having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history and open tabs.

  1. In the upper-right corner of the Firefox window, click the Firefox menu button ([Image: Firefox Menu button]), then click on the “Help” ([Image: Firefox Help button]) button.
    Firefox Help button
  2. From the Help menu, choose Troubleshooting Information.
    If you’re unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting information page.
    Troubleshooting Information in Firefox
  3. Click the “Refresh Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
    Refresh Firefox button
  4. To continue, click on the “Refresh Firefox” button in the new confirmation window that opens.
    Reset Firefox to default settings
  5. Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.
Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

Your computer should now be free of malware. If you are still experiencing problems while trying to remove a trojan, virus, worm or any other type of malware, please start a new thread in our Malware Removal Assistance forum.
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How to Stay Safe Online

Here are 10 basic security tips to help you avoid malware and protect your device:

  1. Use a good antivirus and keep it up-to-date.

    Shield Guide

    It's essential to use a good quality antivirus and keep it up-to-date to stay ahead of the latest cyber threats. We are huge fans of Malwarebytes Premium and use it on all of our devices, including Windows and Mac computers as well as our mobile devices. Malwarebytes sits beside your traditional antivirus, filling in any gaps in its defenses, and providing extra protection against sneakier security threats.

  2. Keep software and operating systems up-to-date.

    updates-guide

    Keep your operating system and apps up to date. Whenever an update is released for your device, download and install it right away. These updates often include security fixes, vulnerability patches, and other necessary maintenance.

  3. Be careful when installing programs and apps.

    install guide

    Pay close attention to installation screens and license agreements when installing software. Custom or advanced installation options will often disclose any third-party software that is also being installed. Take great care in every stage of the process and make sure you know what it is you're agreeing to before you click "Next."

  4. Install an ad blocker.

    Ad Blocker

    Use a browser-based content blocker, like AdGuard. Content blockers help stop malicious ads, Trojans, phishing, and other undesirable content that an antivirus product alone may not stop.

  5. Be careful what you download.

    Trojan Horse

    A top goal of cybercriminals is to trick you into downloading malware—programs or apps that carry malware or try to steal information. This malware can be disguised as an app: anything from a popular game to something that checks traffic or the weather.

  6. Be alert for people trying to trick you.

    warning sign

    Whether it's your email, phone, messenger, or other applications, always be alert and on guard for someone trying to trick you into clicking on links or replying to messages. Remember that it's easy to spoof phone numbers, so a familiar name or number doesn't make messages more trustworthy.

  7. Back up your data.

    backup sign

    Back up your data frequently and check that your backup data can be restored. You can do this manually on an external HDD/USB stick, or automatically using backup software. This is also the best way to counter ransomware. Never connect the backup drive to a computer if you suspect that the computer is infected with malware.

  8. Choose strong passwords.

    lock sign

    Use strong and unique passwords for each of your accounts. Avoid using personal information or easily guessable words in your passwords. Enable two-factor authentication (2FA) on your accounts whenever possible.

  9. Be careful where you click.

    cursor sign

    Be cautious when clicking on links or downloading attachments from unknown sources. These could potentially contain malware or phishing scams.

  10. Don't use pirated software.

    Shady Guide

    Avoid using Peer-to-Peer (P2P) file-sharing programs, keygens, cracks, and other pirated software that can often compromise your data, privacy, or both.

To avoid potential dangers on the internet, it's important to follow these 10 basic safety rules. By doing so, you can protect yourself from many of the unpleasant surprises that can arise when using the web.

35 thoughts on “How to remove Google Search Redirect & Adware (Virus Help Guide)”

  1. Hello Andrew,
    Lets try to fix your PC:
    1.Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one) from here: http://hijackthis.nl/smeenk/

    2. Right-click on Zoek icon and select “Run as Administrator” to start the tool.
    Wait patiently until the main console will appear, it may take a minute or two.
    3. In the main box please paste in the following script (between the lines):
    —————————————————–
    createsrpoint;
    autoclean;
    emptyalltemp;
    ipconfig /flushdns;b
    ——————————————————-
    4.Make sure that Scan All Users option is checked.
    5. Push Run Script and wait patiently. The scan may take a couple of minutes.
    When this program will finish the clean-up it will ask you to restart your computer.

    Let me know if this fixed your issue or not!

  2. Thank you so much!! You’ve cured my very sick computer… I’m so happy to have it working like it used to.

  3. Im in ESET scanning, it seems that it take long time for ESET to finish, up to this step the virus is still running in my computer is that ok? I hope the virus will be removed after ESET finish scanning, I hope you replay
    thank you very much

  4. Thank you so much! I have tried all sorts of different programs to fix my computer, yur site here is great, thank you

  5. Stelian you are legend, thank you….but after this virus, my windows updete cant change settings? ? ?

  6. Hello,
    Please go ahead with the other steps. You will need to complete all the steps, as there are so many types of infections that could cause this redirect!

    Stay safe!

  7. You are amazing. Fixed up the Qv06 problem on my computer too. I am so very happy. Thank you :)

  8. Thx Stelian, works a treat, thx for the hard work, could never have sust that out myself.

    One thing when you say:

    “Next,we will remove the tools that we’ve used in our malware removal process.
    Kaspersky TDSSKiller,AdwCleaner and RogueKiller can be removed by deleting the utilities.”

    How exactly do I do that? Can’t find any of them despite searching / add remove programs etc, can you please detail?

    Is removal necessary OOI?

    Rgds, Mark [NZ]

  9. Thank you so much! I had a Google survey redirect virus and Roguekiller removed it from my computer.
    I have spent at least 3 days trying to fix this.

  10. Thank you soooooo much …. I have spend two days to fix this …. grt that first step itself fixed my problem ….

  11. Thanks for everything. I have been trying to get rid of this virus for a long time, but was only partially successful UNTIL NOW! :) I had used Malewarebytes, Spyware Doctor, Ad-adware, and several other free programs. I believe the key was getting rid of the rootkits with TDSSKiller and RKill although I went through the entire process. Thanks again.

  12. Kudos people……been running XP over a week now and no signs of virus remergence. U must know UR stuff!!!!!

  13. Hello Sam,
    Is this your personal computer/ laptop or from work? Please note that HitmanPro doesn’t not offer the 30 days trial.
    Anyway,let’s see if we can get rid of some of them using the below software:
    1.Run a scan with Kaspersky Virus Removal Tool
    Click here to download the Kaspersky Virus Removal Tool.

    1. Save it to your desktop.
    2. Double click the setup file to run it.
    3. Follow the onscreen prompts until it is installed
    4. Click the Options button (the ‘Gear’ icon), then make sure only the following are ticked:
      • System Memory
      • Hidden startup objects
      • Disk boot sectors
      • Local Disk (C:)
      • Also any other drives (Removable that you may have)
    5. Then click on Actions on the left hand side
    6. Click Select Action, then make sure both Disinfect and Delete if disinfection fails are ticked
    7. Click on Automatic Scan
    8. Now click the Start Scanning button, to run the scan
    9. After the scan is complete, close the program

    2.Run a scan with Eset Online Scanner.

    1. Download ESET Online Scanner utility.
      ESET Online Scanner Download Link (This link will automatically download ESET Online Scanner on your computer.)
    2. Double click on the Eset installer program (esetsmartinstaller_enu.exe).
    3. Check Yes, I accept the Terms of Use
    4. Click the Start button.
    5. Check Scan archives
    6. Push the Start button.
    7. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    8. When the scan completes, push Finish

    NEXT,please re-run a scan with HitmanPro and click on “Save log” and post that here so I can take a look at what it has found.Then, I’ll give you instructions on how to remove the left over files.
    Good luck!

  14. Thank you so much, Stelian, for this step by step procedure. It was so worth the Sunday morning to run through all the programs you provided. Even though I frequently run Avast(last time in pre-boot screen mode), Malwarebytes and Spybot Search and Destroy my computer was still acting buggy even though I had found a number of bad things on my computer. There was still more to be found.

    This is a must do for everyone.

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