- Apr 1, 2019
- 2,882
Anybody seen a block like this before?
- Thread starter blackice
- Start date
Please provide comments and solutions that are helpful to the author of this topic.
- Apr 1, 2019
- 2,882
Well, it's 124 Mb, so Hybrid-Analysis said no thanks.
- Nov 21, 2022
- 248
you can look at the sanbox analysis result s on virus total
- Apr 1, 2019
- 2,882
Nothing remarkable there. Everything looks as though it is the official exe for the game. Kaspersky's hash also matched the official signed game exe.
- Apr 1, 2019
- 2,882
And...still no response even after contacting support. They just said the sample is in their lab a week ago. Not a very impressive response time, but I also understand staffing and deliverables.
- Apr 1, 2019
- 2,882
As an update, I did receive a response from a file I submitted earlier in January last night. Still waiting on this one but hoping to hear something eventually.
- Jul 27, 2015
- 5,458
You have the right as a customer to escalate it and get a higher priority on a support ticket that been waiting as long as this. Personal ( would not have the same patience. Impressive! ) I would call them up and ask them to explain themselves, unless you received a correct excuse and info on why the extreme delay. They should at least be able to give you a ETA ( estimated time of arrival ).
- Apr 1, 2019
- 2,882
After months of waiting, and completely forgetting, F-Secure says the Burnout detection was a false positive. 
I knew it already, I was just curious how long the response time would be. Credit to them that they responded eventually.
I knew it already, I was just curious how long the response time would be. Credit to them that they responded eventually.
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