Nicos18

Level 1
Hello,



On my PC I have installed Bitdefender Internet Security 2017 plus SpyShelter Firewall. Besides of very rare BSOD, I have another strange problems: I can't go to certain website in particular. The other website are opened normally, without issues. I noticed that just as the computer starts with the processes of BD and SpyShelter, and for the first 10/15 minutes, I didn't have problems, but passed this amount of time, here are the problems. I get specifically this two type of error: "Unable to load the page" and "Unable to reach the page". The problems happen on all the browsers installed on the PC. My PC has Windows 10 64-bit, I am on the latest build of AU (14393.479). In addition to this, sometimes my browser for open a webpage, it requires a lot of time, and I have to reboot the PC to get Internet working again. At this point, I don’t understand what is the cause to these problem. Can you help me?


Thanks
 

Evgeny

Level 6
It could be a conflict between two, you already have bit is, with firewall, you dont need more firewall programs like spyshelter firewall, try to delete spyshelter to see if there is any better.
 

blueblackwow65

Level 16
Verified
HI looks like Bitdefender is taking over and giving problems ,why spyshelter firewall ,this will conflict with Bitdefender for sure .
 

ant_gamal

Level 4
I use spysheleter firewall but with eset internet security

I web of spy they said if you want install it you must disable HIPs on the antivirus protection


I email them about eset and they say if there is no issues ok if problem must disable HIPs

So disable firewall for one of them

In my case nothing happened when install eset

So I didn't disable any of them and works with no problem