Solved Bizzar Kaspersky Internet Security 2015 Issue

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Virus1x

Virus1x

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Nov 6, 2014
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Briefly explain your current issue(s)
Currently when I goto gmail.. the firefox addon for prevention of connecting to a bad websites says
This Connection is Untrusted

You have asked Firefox to connect securely to mail.google.com, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

mail.google.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)
Steps taken to resolve, but have been unsuccessful
nothing.
Normally it gives you a button to add exception it doesn't allow me..

This Connection is Untrusted

You have asked Firefox to connect securely to mail.google.com, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

mail.google.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)
 
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actually this is a conflict issue...happens sometimes.

here are a few things u could try(one by one) :
- just sync ur sys date/time with an time update server first and then try the google site. (has helped some ppl)
- reinstall firefox,just run the installation over,no need to delete the previous install (this way all ur FF settings will remain)
- try disabling URL advisor
IN KIS, go to settings > protection > web av > adv settings > uncheck 'check URL' in Kaspersky URL advisor. Now check gmail.
mind u, this will devoid u of web protection.

i wud advise to to enable the URL advisor once u have done the above procedure.
 
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Disabling URL Advisor worked.. Does URL advisor do anything important? if so I might switch back to ESET SS
 
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Virus1x said:
Disabling URL Advisor worked.. Does URL advisor do anything important? if so I might switch back to ESET SS
Click to expand...
just enable it again now and see if u r able to visit those sites.
Actually its for web protection...
 
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I disable I can visit when I re-enable in about 5 minutes I get the error again and it's only Google, it's weird.
 
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it's been explaing

if URL Protection is on GOOGLE gives error message posted on page #1, Apparently I need to download and install new kaspersky everytime I wanna update?

eset is sounding better and better the more ##### I deal with
 
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You do not need to download and install the new version.
You just need to is always update and automatically the application will be updated.

kis2015_11213_0113-243495.png

kis2015_11213_0213-243494.png

rkkdjb said:
its been given in detail in the first post
Click to expand...

I'm sorry, I am less understand because my english is bad :)
 
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I don't understand what he's trying to do. I'm curious does kaspersky software ever update or is it only eset that does that automatically
 
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I would use kaspersky if I could use it to its fullest and not have this stupid bug
 
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Hi, i have 2 pc and 2 laptops (all private), all using KIS 2015. At 2 PCs and 1 laptop, I use KIS 2015 version 15.0.0.463. and in the last laptop I was using KIS 15.0.1.415 Win 8.1, all have no problems. If you have any problems please follow the advice of @BIgD1 .

to update you can read it here

I never install the new version only update patch :)

I'm sorry, my english is bad :)
 
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