Troubleshoot (Build1803)Smartscreen can't be reached right now

[SumTingWong]

Briefly explain your current issue(s)

Smartscreen can't be reached right now

Steps taken to resolve, but have been unsuccessful

Check my internet connection

I setup my Windows 10 Build 1803 last night, and I keep getting this Smartscreen pop up every time I tried to run my software. I can check and install updates through Windows Update fine.
Smartscreen can't be reached right now. Check your internet connection. Windows Defender Smartscreen is unreachable and can't help you decide if this app is ok to run.

Do any of you guys have this smartscreen can't be reached when you download a new app and run it? I tested on my laptop, and I am getting the same result as a new clean installation on my desktop.

 

[ForgottenSeer 69673]

OK I thought you were talking about when you download the app, when I try to install the app I do get the warning. so yes it must be their internet cloud thing.

 

[SumTingWong]

found this issues goes way back.

Windows SmartScreen can't be reached

I already checked my internet connection and Smartscreen filter. Everything looks fine. Smartscreen is on and set to warn. Internet connection no problem at all. I am typing this on my desktop by the way.

 

[ZeroDay]

Perhaps MS are updating and/or upgrading the backend of Smart screen. I'm glad it isn't just me lol

 

[ForgottenSeer 69673]

I already checked my internet connection and Smartscreen filter. Everything looks fine. Smartscreen is on and set to warn. Internet connection no problem at all. I am typing this on my desktop by the way.

Yes it is an MS issue , see my last post. I get same warning now.

 

[ForgottenSeer 69673]

I just checked again and it is working and I do not get the warning anymore. check it out.

 

[oldschool]

I'm having it too and came to the same conclusion as you.

Is anyone with this bug using @Andy Ful's Configure_Defender or RunBySmartscreen? I'm kin of hoping this is MS bug....

 

[SumTingWong]

I just checked again and it is working and I do not get the warning anymore. check it out.

It's not working.

 

[ForgottenSeer 69673]

Is anyone with this bug using @Andy Ful's Configure_Defender or RunBySmartscreen? I'm kin of hoping this is MS bug....

not me, I am not using his configure_defender and it is not a bug on my machine any longer. MS seems to have fixed it.
still waiting for sumtingwong to verfy

 

[SumTingWong]

not me, I am not using his configure_defender and it is not a bug on my machine any longer. MS seems to have fixed it.
still waiting for sumtingwong to verfy

Try to install 7-Zip, and I still get this. It is very annoying.

 

[ZeroDay]

Is anyone with this bug using @Andy Ful's Configure_Defender or RunBySmartscreen? I'm kin of hoping this is MS bug....

I'm using it, yes. I'm pretty sure this is an issue on MS's side.

 

[ForgottenSeer 69673]

Yes you are right when trying to install 7-zip I do get the alert again.

 

[oldschool]

....

Yes you are right when trying to install 7-zip I do get the alert again.

View attachment 188131

But... my dialogue box shows only "Don't Run" option. Very curious...indeed!

 

[SumTingWong]

....


But... my dialogue box shows only "Don't Run" option. Very curious...indeed!

7-Zip is safe if you got it from the author site. I get 7-ZIP from the author site.

 

[ForgottenSeer 69673]

Voodoo

 

[Andy Ful]

I had also problems with SmartScreen today. We will see tomorrow.

 

[Andy Ful]

....


But... my dialogue box shows only "Don't Run" option. Very curious...indeed!

Check if the SmartScreen for Explorer is really set to WARN.

 

[Serious Noize]

found this issues goes way back.

Windows SmartScreen can't be reached

Most every solution I found searching to fix the issue ended with either "Restore PC with fresh install, or Turn Off Smart Screen".

What got me, in microsoft's own forums several of the Admins stated "Just turn it off". I find that rather disturbing considering what smart screen actually does.

I dunno. I'm going to leave it on and install Emsisoft ANtimalware with behavior blocker. I have about 232 days left on a license of mine, which I believe it would be a better solution than Win Defender & Smartscreen anyway eh?

I have Smartscreen set to "Warn" so I can still install whatever I want. But it is useless whenever you consider it says it can't be reached.

 

[SumTingWong]

Voodoo

View attachment 188133

VT said it is safe. Antivirus scan for c1e42d8b76a86ea1890ad080e69a04c75a5f2c0484bdcd838dc8fa908dd4a84c at 2018-05-06 22:49:38 UTC - VirusTotal

 

[oldschool]

Check if the SmartScreen for Explorer is really set to WARN.

It was set to BLOCK, now set to WARN, I got both "RUN" and "DON'T RUN" options but still showed message: "... cannot be reached now." Next, I don't see this option at all. Now, I've tried running two different files with "Run as Administrator" and as "RunBySmartscreen" and I'm getting different results. One file NOT allowed to run either as "Run as Administrator" or "RunbySmartscreen", only "Don't Run" option appearing. One file IS allowed to Run as Admin with UAC prompt, and then using "RunBySmartscreen" without either RBS prompt or UAC prompt. Really crazy!

 

[illumination]

A quick search with Google "making sure to notice time stamps of each result for most current" has shown this problem is wider then just here in this forum. I even found some posts on Reddit concerning this issue.

This does not surprise me in anyway,shape or form.

What got me, in microsoft's own forums several of the Admins stated "Just turn it off". I find that rather disturbing considering what smart screen actually does.