Solved Cannot Access Internet After Remove Malware With malwarebytes

Messy

New Member
Thread author
Dec 10, 2015
4
i have delete all PUP detect by malwarebytes but no internet via browser after that.
 

Attachments

  • Addition.txt
    63.6 KB · Views: 4
  • FRST.txt
    80.5 KB · Views: 4
  • AdwCleaner[S3].txt
    8 KB · Views: 1

Messy

New Member
Thread author
Dec 10, 2015
4
Hi, Thanks for Reply
this is my personal PC, i do duplicate most working tools for my own research.
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Okay, thanks.



FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

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Running it on another one may cause damage and render the system unstable.
icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

  • fixlist.txt
    1.2 KB · Views: 9

Messy

New Member
Thread author
Dec 10, 2015
4
Thanks, after the fix and a reboot. i am able to connect internet via browser. attached fixlog.txt
 

Attachments

  • Fixlog.txt
    3.7 KB · Views: 3

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Since there are no more problems, we can declare this PC clean
thumbs_up_smiley.gif


Now, we can proceed with post-cleanup procedures. Let's remove my tools and create a new, non infected restore point concurrently deleting old ones.


Step 1. - Creation of system restore point and tools removal.


Download DelFix by Xplode and save it to your desktop.
  • Run the tool by right click on the
    51a5ce45263de-delfix.png
    icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run and wait until the tool completes his work.
  • All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt). I don't need it for review.
Tool deletes old system restore points and creates a fresh system restore point after cleaning.


Step 2. - Tips and tricks to keep your computer clean, safe and in a good shape.


Security tips - highly recommended reading:

Maintenance tips:

Additional software that I personally use and install on all my clients devices:

  • Malwarebytes' Anti-Malware (paid version highly recommended) - to scan your system from time to time in search for malware.
  • Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
  • McShield - to prevent infections spread by removable media.
  • Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
  • Adblock - to surf the web without annoying ads!
  • Qualys BrowserCheck - cloud service that scans your browsers and plugins to see if they’re all up-to-date.


My help is free for everybody.
If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:
Thank you!​



Stay safe,
TwinHeadedEagle :)
 

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