Q&A Can't remove webroot's core service after uninstall

SecureKongo

Level 21
Verified
Malware Tester
Feb 25, 2017
1,006

Balrog

Level 4
May 5, 2015
194
Hello. I am not familiar with Webroot products, one way to eliminate what you need is:
1. Create a system restore point.
2. As an administrator, run services.msc.
3. Search for services related to Webroot. Stop it and disabled.
4. Inside volume C: search within the following routes:
C: \ Program Files C: \ Program Files \ Common Files
C: \ Program Files (x86) C: \ Program Files (x86) \ Common Files
C: \ ProgramData <--- this is a hidden folder.

Restart your system.
 
Last edited:

peterfat111

Level 4
Mar 25, 2021
156
Hello. I am not familiar with Webroot products, one way to eliminate what you need is:
1. Create a system restore point.
2. As an administrator, run services.msc.
3. Search for services related to Webroot. Stop it and disabled.
4. Inside volume C: search within the following routes:
C: \ Program Files C: \ Program Files \ Common Files
C: \ Program Files (x86) C: \ Program Files (x86) \ Common Files
C: \ ProgramData <--- this is a hidden folder.

Restart your system.
unable to stop the service access denied
1620690040431.png
1620690003209.png

No webroot appdata
1620690099882.png

Program file undeletable due to the service.
 
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brambedkar59

Level 22
Verified
Apr 16, 2017
1,149
yea forget about that.... :)
Try this
If this doesn't work then try it in safe mode.
 

peterfat111

Level 4
Mar 25, 2021
156
Try this
If this doesn't work then try it in safe mode.
Let me try this in safe mode later
 
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omidomi

Level 70
Verified
Trusted
Malware Hunter
Apr 5, 2014
5,924
Due to Webroot Tester In MH , I suggest you to restore your system before you uninstall Webroot, Remove it normally :)
there is no tools or any software for remove it, just need it by SAFE Mode ...
 
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