BryanB

Level 17
Verified
Hello Kardo,

First, thank you for your time and patience while working on this software. It's very interesting to me and I'm hoping you succeed.
When alerted to a threat one of the options is (whitelist directory) however it doesn't seem to work at all. It would be the first thing on my list of improvements.

Big Crystal Security fan.
 

Kardo Kristal

From Crystal Security
Verified
Developer
Any Infos available when will you add your scan engines to virustotal, virscan.org, metascan, opswat and herdprotect
Hi @Mops21,

Currently, there are no plans to include Dynamic engine in other services.

First, thank you for your time and patience while working on this software. It's very interesting to me and I'm hoping you succeed.
When alerted to a threat one of the options is (whitelist directory) however it doesn't seem to work at all. It would be the first thing on my list of improvements.
Hi @BryanB,

Thank you for the kind words. :)

Your reported issue is confirmed and will be fixed in the next version.

Regards,
Kardo
 

Kardo Kristal

From Crystal Security
Verified
Developer
I installed this today at 3:00 pm, no bugs here. The whitelisting directories is working now, appreciated.
Hi @BryanB,

Thank you for the feedback.

Likewise I`ve installed it recently and have found it to be quite proactive in detecting and dealing with the malicious files that I used to test it with.
Hi @Behold Eck,

Thank you for the kind words. I am glad you like it. :)

It is great to see increase in cloud statistics:

7th September - 16th September
  • Total queries: 260 663
  • Per day: 26 066
  • Per hour: 1086
  • Per minute: 18
Regards,
Kardo
 
Last edited:

Sunshine-boy

Level 27
Verified
Thanks for the answer but yesterday I wanted to uninstall it but there was nothing so i removed the whole product manually.
Also when you remove the product, that((analyze with central security))will remain in the right-click context menu.
 
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Sunshine-boy

Level 27
Verified
Yesterday The scan with farbar scan recover tool shows me the crystal security is hidden!
Crystal Security (HKLM-x32\...\{8BD35E10-0D55-4F72-9112-D07C1BC1F4BF}) (Version: 3.7.0.14 - Kardo Kristal) Hidden
 

Kardo Kristal

From Crystal Security
Verified
Developer
Also when you remove the product, that((analyze with central security))will remain in the right-click context menu.
@Sunshine-boy Thank you for the feedback. :)

I´ll see if I can improve it somehow. Current workaround is to disable Shell integration before uninstallation.

Yesterday The scan with farbar scan recover tool shows me the crystal security is hidden!
Crystal Security (HKLM-x32\...\{8BD35E10-0D55-4F72-9112-D07C1BC1F4BF}) (Version: 3.7.0.14 - Kardo Kristal) Hidden
Interesting. I am not sure what causes your detection.

Regards,
Kardo
 

Kardo Kristal

From Crystal Security
Verified
Developer
Hi,

Multilingual support will be implemented in the next BETA version. :)
Please note that next version may take a little bit longer.

Last month's cloud service statistics.

1st September - 30th September
  • Total queries: 626 933
  • Per day: 20 897
  • Per hour: 870
  • Per minute: 14
Regards,
Kardo