Burrito

Level 13
Verified
I guess I might get a little vitriolic here but it's sort of twinged my lesser nature that a company that's gotten a 27% protection accuracy rating on the SE Labs endpoint test is going to start throwing out accusations that another company isn't going to cover ALL types of malware and threats. I guess if you have it listed as a feature somewhere in the settings that a product detects scripts, exploits, word documents, loaded pdf files, it doesn't actually matter that you demonstrate that your product can do so effectively. It just matters that it's there, listed somewhere in the feature set so that any tom, dick, and harry can go to your website and proclaim that you cover those areas better than another product. 27 percent is so abysmal that I'd be willing to bet money that you could pull someone at random off the street and have them get a higher score than the malwarebytes product, and I think they should be held up as the poster child for bloated and useless anti-malware features.
Laughing.... yeah, it is kind of ridiculous to reference anybody not covering everything when you cover 27%. :)
 

oldschool

Level 28
Verified
guess I might get a little vitriolic here but it's sort of twinged my lesser nature that a company that's gotten a 27% protection accuracy rating on the SE Labs endpoint test is going to start throwing out accusations that another company isn't going to cover ALL types of malware and threats.
Yes, MB hasn't done anything to boast about. They should just keep quiet and be happy that so many websites recommend their product. Everybody and their brother uses MBAM free, but their Premium version? Never on this machine! I wouldn't use it even if I still ran W7.
 

oldschool

Level 28
Verified
Well I've installed it, but how do I login to the dashboard? I've no password and can't see a option to create one.
It looks like Blackberry changed the website significantly from when I used it. And it's ugly and annoying now. So annoying, I wouldn't use it. They kept the old Cylance dashboard login page, which is what the rest of the site used to look like.

It looks like you purchase, and they walk you through the process. That's my guess.
 
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Burrito

Level 13
Verified
Well I've installed it, but how do I login to the dashboard? I've no password and can't see a option to create one.
Hmmmm.... I dunno. I've never been on that side of it.

I need to send an invitation to myself so I can see what you are seeing..

I've given away half a dozen of these things... and I've heard that several times. But then people seem to make it work somehow.

If you click "My Dashboard" --- can't you then register for portal access?

Possibly @Nightwalker can assist.
 

artek

Level 3
Where did you get your invites from?

The way it worked for me when I bought it from their store was that I had to make an account first, then download it from the dashboard.
 

Nightwalker

Level 14
Content Creator
Verified
Hmmmm.... I dunno. I've never been on that side of it.

I need to send an invitation to myself so I can see what you are seeing..

I've given away half a dozen of these things... and I've heard that several times. But then people seem to make it work somehow.

If you click "My Dashboard" --- can't you then register for portal access?

Possibly @Nightwalker can assist.
There is no way to access the Dashboard or login at all if you are using Cylance by invitation, only the "owner" can manage the machines.

Thats the reason that I stopped using Cylance, there is no control if you arent the "owner of the invite", so the false positives got on my nerves.
 

Cortex

Level 8
To purchase the 1 device gives discount (as shown) the 10 device does also but the 5 device (one I wanted) which should be $39 ends up as £59 UK pounds or $69 in US dollar ($11:50 tax) - It looks like the payment site is broken. It’s cheaper to go for the 10 device than the 5 all of which should be discounted - I read the T&C's & frankly I don’t like what I see this added to the auto renew which is somewhat ambiguous as to cancellations, I don’t like auto-renew anyway as I’ve been caught out badly in the past with this, although usually with PayPal it can be stopped - I'll mail them and ask for more info I think.
 

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Burrito

Level 13
Verified
There is no way to access the Dashboard or login at all if you are using Cylance by invitation, only the "owner" can manage the machines.

Thats the reason that I stopped using Cylance, there is no control if you arent the "owner of the invite", so the false positives got on my nerves.
Thanks for that info.

And wow, that is unfortunate.

That is a big limitation for purchasing multi-license plans.

In fact.... that's a big enough limitation for me... if they don't continue to comp my plan, I don't think I'll buy (which I was leaning toward).

I'll inquire with customer service about it...
 
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Nightwalker

Level 14
Content Creator
Verified
Based on my employer, Cylance comped me 10-licenses. So I've offered invitations.

I do see in the portal that 4 people I sent licenses are still running Cylance, and two have abandoned it.

Now that I fully understand the limitations of it.... I'll stop offering them.
Only you can manage the machines (whitelist/pause protection/restore files from quarantine), the users cant do anything because there is only one Dashboard ("owner").

IMO each license should have a separated Dashboard or at least the option to have one (akin to managed x unmanaged).
 

Burrito

Level 13
Verified
Only you can manage the machines (whitelist/pause protection/restore files from quarantine), the users cant do anything because there is only one Dashboard ("owner").

IMO each license should have a separated Dashboard or at least the option to have one (akin to managed x unmanaged).
Yeah, absolutely.

I farm out multiple licenses of multiple products... and they all have the ability to be self-managed.

Cylance is still relatively new.... this is a growing pain I'd guess.

But they need to work this out.

Really good machine learning algorithm capability... but poor implementation of a multi-license product.
 

bribon77

Level 26
Verified
Only you can manage the machines (whitelist/pause protection/restore files from quarantine), the users cant do anything because there is only one Dashboard ("owner").

IMO each license should have a separated Dashboard or at least the option to have one (akin to managed x unmanaged).
I think he's focused on business.:giggle:

I asked in the offices of Banks and Post out of curiosity, what security system has and the answer has always been ... is managed from headquarters Central.:giggle:
 
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