Troubleshoot Internet Explorer 11 does not work

[JB007]

Briefly explain your current issue(s)

I cannot run IE 11 , I can only access to Google home page.

Steps taken to resolve, but have been unsuccessful

None

Hello
I cannot run IE 11 , I can only access to Google home page.
Can you help me ?

 

[JB007]

try to look for errors during this span of time.

There is no error at 14h39:

 

[yitworths]

hmmm,it's really annoying... btw do you have any http proxy or anything else... Is your pc connected to a domain?

 

[JB007]

hmmm,it's really annoying... btw do you have any http proxy or anything else... Is your pc connected to a domain?

No, I don't think.
Can Heimdal Pro be responsible ?

 

[yitworths]

@JB007 at this moment, I can assure you that your pc is ok. You don't have to reset or refresh your pc.

 

[JB007]

@JB007 at this moment, I can assure you that your pc is ok. You don't have to reset or refresh your pc.

Thanks+++ @yitworths
Great new for me
Hope you are 100% sure

 

[yitworths]

Can Heimdal Pro be responsible ?

I don't use heimdal myself... Is there any bug or something? Btw, you may try to disable dcom as you are not connected to any domain & it's generating huge number of errors...

 

[JB007]

I don't use heimdal myself... Is there any bug or something? Btw, you may try to disable dcom as you are not connected to any domain & it's generating huge number of errors...

How can I disable DistributedCOM ?

 

[yitworths]

Hope you are 100% sure

regarding this IE issue, I'm sure enough... Do ya use several security apps... Is only homepage allowed to connect to internet or just google page?

 

[yitworths]

How can I disable DistributedCOM ?

You may try this

 

[JB007]

regarding this IE issue, I'm sure enough... Do ya use several security apps... Is only homepage allowed to connect to internet or just google page?

IE can connect only google page and also If I choose "images" it works well ??!!
Yes I'm using ESET + HMPA + Heimdal Pro with suitable exclusions.
Previously NVT OSA but I have uninstalled it.

 

[JB007]

You may try this

Oups, I'm part of a private network with 2 other users and a server for the storage of our data.

 

[yitworths]

IE can connect only google page and also If I choose "images" it works well ??!!
Yes I'm using ESET + HMPA + Heimdal Pro with suitable exclusions.
Previously NVT OSA but I have uninstalled it.

is google homepage your browser's homepage? btw, have you tried to reset ie settings?

 

[yitworths]

Oups, I'm part of a private network with 2 other users and a server for the storage of our data.

then don't disable dcom...

 

[JB007]

is google homepage your browser's homepage? btw, have you tried to reset ie settings?

Yes, but the reset does not work and the default home page (msn) cannot access.

then don't disable dcom...

OK

 

[yitworths]

Yes, but the reset does not work and the default home page (msn) cannot access.

It's really interesting... MSN uses http connection which gets blocked...(just to check dcom) go to component services>Computers>My Computer. Then, right click on it select properties & then go to default properties. what's it showing? Btw, you may try to uninstall heimdal temporarily & then retry with IE.

This is by far most awkard situation, I've ever come across. btw, is this problem only limited to IE or Edge also behaving in this way or other?

 

[JB007]

It's really interesting... MSN uses http connection which gets blocked...(just to check dcom) go to component services>Computers>My Computer. Then, right click on it select properties & then go to default properties. what's it showing? Btw, you may try to uninstall heimdal temporarily & then retry with IE.

This is by far most awkard situation, I've ever come across. btw, is this problem only limited to IE or Edge also behaving in this way or other?

Hello @yitworths
Yes also a problem with Edge, when I try to launch it , it closes before reaching the home page.

 

[yitworths]

Hello @yitworths
Yes also a problem with Edge, when I try to launch it , it closes before reaching the home page.

Have you used any 3rd party tool to tweak your pc?

 

[JB007]

It's really interesting... MSN uses http connection which gets blocked...(just to check dcom) go to component services>Computers>My Computer. Then, right click on it select properties & then go to default properties. what's it showing? Btw, you may try to uninstall heimdal temporarily & then retry with IE.

This is by far most awkard situation, I've ever come across. btw, is this problem only limited to IE or Edge also behaving in this way or other?

When I go to "Components Services" and I right click on My Computer I cannot access to "properties" ???

 

[JB007]

Have you used any 3rd party tool to tweak your pc?

Yes Kerish Doctor 2 weeks ago, and now I have uninstalled it.

 

[yitworths]

When I go to "Components Services" and I right click on My Computer I cannot access to "properties" ???
View attachment 193716
View attachment 193717

why?What's it showing?