Advice Request Kaspersky Site

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Dave Russo

Dave Russo

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Anyone besides me getting notice that Kaspersky web site is close for maintenance? I have not been able to sign in for the last 2 days, does anyone else having the same problem or know why so long?
 
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still getting this {day3}

"The requested page is not available​

We are performing scheduled maintenance. Please try again later."​



also...

"Kaspersky.com Status​

Is kaspersky.com down right now?​

It's just you. kaspersky.com is up."​

??? never happened before​

 
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Dave Russo said:
still getting this {day3}

The requested page is not available​

We are performing scheduled maintenance. Please try again later.​

My Kaspersky
Click to expand...
Have you tried pressing Shift+refresh button in your browser.

You can also try to login using private/incognito mode or try from another browser or your phone.
 
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Dave Russo said:
I will try latter ,I do not have the time right now, have to go thanks
Click to expand...
Tried all 3 suggestions but still getting same caption, I think I might be locked out ,maybe for installing and uninstalling there product too many times?, never had this problem before, going to go with AVG for now,
 
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Dave Russo said:
Are you willing to post this link, still not working for me
Click to expand...
Sad to hear, as it don't seem to be any general ongoing issue as otherwise not even me should be able to connect. It works flawless btw. Member @harlan4096 is more then qualified to help and assist you, and I don't gonna put my nose into this specific case more then this post with a few key hints/pointers and adding the requested direct links to Kaspersky.es, but also a few more as the mention from @harlan4096 on a site update can be a possible reason. Click on the spoiler for the links.

@Dave Russo , a very basic test from your system/machine would be to start a command prompt ( CMD ) and simply send " Ping " to the wanted domain/s.

In CMD ( exclude the word Code: ) type
Code: 
ping www.kaspersky.com
and hit/press the " Enter " key on your keyboard to get the result. This should clearly help you narrow down the problem/s and in the end find the culprit. Many times it's a simple browser extension that can cause this type of issues.
 
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When You type kaspersky.com in Google:

1621317019834.png

The global site info is shown, but when You type over the main link, Kaspersky usually performs an automatic redirection and shows You (in my case Kaspersky.es as I'm in Spain) the custom site of Kaspersky in Your country, that's why if You want to go to Global Site, I told You to access to https://www.kaspersky.com/?ignoreredirects=true
 
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