My window got hacked and files become craa

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New Member
Thread author
Mar 13, 2023
Hi uhm i'm really nervous and worrying alot now cuz almost all of my brother and my files got craa.Its 3am now and i can't sleep because those files are my brother's work related and he's the one we are depending for a living.First of all i live in Myanmar or (Burma) so as far as i know there are less technicians here that's skill or helpful at all.and its night right now so i don't even know what to do.Is it even possible to solve this?i've never encounter this kind of thing so i don't even know where to start.I read some of the guideline but i can't access my pc right now cuz i'm running window defender full scan and i also disconnected from wifi because I did't have any malware scan and i'm afraid it might get worse when network get connected again.I just wanted to know is there any hope to solve at all.i hope some might see this and help me if possible at least abit.Another thing is that we don't get electricity all time so it's gonna off for 8hrs after sometimes.So i'll be checking my pc and this post again after electricity come again


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Staff Member
Nov 5, 2019
Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.

This is for information only.
If you cannot open your images, documents, or files and they have a .craa extension, then your computer is infected with the STOP/DJVU ransomware.


Navigate to this topic.

Submit a sample of the compromised files for their review.
They will reply and let you know what you are dealing with.

From what we know now, your files are not recoverable.
Your only solution would be to restore the files from a good backup if you have one.

The compromised files can be transferred to a CD or Flash drive.
Should a solution be found in the future you may be able to restore them.

It's never to late to use common sense to guard against being infected.
Tips on how to prevent ransomware attacks

Good luck.

If you have any other issues with this computer please run this program.

Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Ensure that you are in an Administrator Account
Double-click to run it. When the tool opens click Yes to disclaimer.
Check the boxes as seen here:

Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.

Attach the file(s). A 2 Steps process.
Reply to this topic.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach. <- Step 1.
Click Attach this file. <- Step 2.
Click the Add reply button.

Please post the logs for my review.

Let me know what problems persists.

Wait for further instructions

The Farbar program is updated often.
If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided.
You should restore the program from the Quarantine folder.
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