Hi Alibama,
You need to create your own topic to get help for your problem with this computer.
Nagivate to this page and select
Post Thread
Get help removing adware, malware, spyware, ransomware, trojans, and viruses from Windows PCs. Follow the instructions in the pinned topics first. For security purposes, only authorized members may respond to requests for assistance.
malwaretips.com
This will open thie this page.
malwaretips.com
Give your topic a Title and enter a description of your problem.
In order to save time please follow these instructions and post the logs for my review.
Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please
Attach it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please
attach it to your reply.
How to attach a file:
In the
Reply section in the bottom of the topic Select Click the
Choose a File.
Navigate to the location of the File.
Click the file. It will appear in section.
Click the Saving button.
Please attach the log for my review.
Wait for further instructions
p.s.
This program is updated often.
If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided.
You should restore the program from the Quarantine folder.
====
Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please
Attach it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please
attach it to your reply.
How to attach a file:
In the
Reply section in the bottom of the topic Select Click the
Choose a File.
Navigate to the location of the File.
Click the file. It will appear in section.
Click the Saving button.
Please attach the log for my review.
Wait for further instructions
p.s.
This program is updated often.
If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided.
You should restore the program from the Quarantine folder.
====