Solved Problem with Updates: Kaspersky, Malwarebytes and Windows Updates

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jetta1223

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Dec 22, 2013
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Hi Guys,

I hope I'm posting this in the correct category on the website (it's the only place I can see a button "post a thread").

I think I may have some kind of hidden malware or virus. I can't do a boot scan because my internet requires me to manually turn it on once widows starts, therefore no possibility for a safe mode with networking.

There is something in my computer that is playing with all my updates. I don't know what it is. I used all many of the tools recommended by MalwareTips. Is somebody who is experienced in this able to possibly help me? I have Kaspersky Internet Security 2014. When I manually update it goes up to 24% and then stops there and gives me the screen "Databases and Application are up to date". I have MalwareBytes and the Update button greys out and I cannot click on it. And with Windows Updates the red flag comes up in taskbar telling me I need to choose an update method (and automatic updates is shut off).

I've tried uninstalling and reinstalling several times. I'm afraid to go on the internet without a Sandboxie.
Can somebody please help?

Thank you.
 

Ink

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Jan 8, 2011
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