Solved Safesearch Removal - IE, FF and GC

[Pogllc]

Thanks for the help

 

[TwinHeadedEagle]

Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:

• At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
• Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
• Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
• Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  
• All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
• If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
• I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
• Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  
• Please attach all report using
  
  button below. Doing this, you make it easier for me to analyze and fix your problem.
  
• Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay for the repair.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

Rules and policies

We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Wait patiently until the main console will appear, it may take a minute or two.
• In the main box please paste in the following script:
  

  createsrpoint;
  autoclean;
  emptyalltemp;
  ipconfig /flushdns;b

• Make sure that Scan All Users option is checked.
• Push Run Script and wait patiently. The scan may take a couple of minutes.
• When the scan completes, a zoek-results logfile should open in notepad.
• If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.

 

[Pogllc]

I am having trouble making sure Emsisoft Anti-Malware is disabled. The first time I tried to run zoek it got quarantined. I do not see instructions for disabling in the link you provided. I have gone into the settings and unchecked the box labeled "Enable real-time protection at startup". However, I wanted to make sure that is all I need to do.

 

[Pogllc]

I have disabled it now.

 

[Pogllc]

Zoek.exe v5.0.0.0 Updated 09-January-2015
Tool run by Patrick on Tue 01/13/2015 at 10:23:03.44.
Microsoft Windows 7 Home Premium 6.1.7601 Service Pack 1 x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Patrick\Desktop\zoek.exe [Scan all users] [Script inserted]

==== System Restore Info ======================

1/13/2015 10:26:21 AM Zoek.exe System Restore Point Created Succesfully.

==== Empty Folders Check ======================

C:\PROGRA~2\MSXML 4.0 deleted successfully
C:\PROGRA~3\Oracle deleted successfully
C:\Users\Patrick\AppData\Roaming\Windows Live Writer deleted successfully

==== Deleting CLSID Registry Keys ======================

HKEY_USERS\S-1-5-21-1868831277-67928240-628404827-1000\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F4E39681-15F8-4fda-B8A3-B5C98378F2F3} deleted successfully

==== Deleting CLSID Registry Values ======================


==== Deleting Services ======================


==== Batch Command(s) Run By Tool======================


==== Deleting Files \ Folders ======================

C:\Users\Patrick\AppData\Local\Search Protect deleted
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Corel PaintShop Photo Pro X3 deleted
C:\Windows\SysNative\config\systemprofile\Searches deleted
C:\windows\SysNative\GroupPolicy\Machine deleted
C:\windows\SysNative\GroupPolicy\User deleted
C:\windows\SysNative\GroupPolicy\GPT.INI deleted
C:\Windows\Syswow64\GroupPolicy\gpt.ini deleted
C:\Users\Patrick\Desktop\Free Games!!.lnk deleted
C:\Users\Patrick\Desktop\Free Music Downloads.lnk deleted

==== Firefox Start and Search pages ======================

ProfilePath: C:\Users\Patrick\AppData\Roaming\Mozilla\Firefox\Profiles\0mrelouy.default-1421106249091
user_pref("browser.startup.homepage", "");

==== Firefox Extensions Registry ======================

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Firefox\Extensions]
"{jid1-vS7biDmom8YxhA@jetpack}"="C:\Users\Patrick\AppData\Roaming\Mozilla\Firefox\Profiles\le79ivlw.default\extensions\{jid1-vS7biDmom8YxhA@jetpack}" []

==== Firefox Extensions ======================

AppDir: C:\Program Files (x86)\Mozilla Firefox
- Skype Click to Call - %AppDir%\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
- Java Console - %AppDir%\extensions\{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}
- Java Console - %AppDir%\extensions\{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}
- Default - %AppDir%\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

==== Firefox Plugins ======================


==== Chromium Look ======================

Google Chrome Version: 39.0.2171.95 (Up to date, latest Stable version: 39.0.2171.95)

HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions
gdfjhiclilbjdpeejgcgebmmihkkofji - No path found[]
joefoganpblmedgjeigepgjfikhhdnnj - No path found[]

HKEY_CURRENT_USER\SOFTWARE\Google\Chrome\Extensions
gdfjhiclilbjdpeejgcgebmmihkkofji - No path found[]
joefoganpblmedgjeigepgjfikhhdnnj - No path found[]


==== Chromium Startpages ======================

C:\Users\Patrick\AppData\Local\Fast Browser\User Data\Default\Preferences
"homepage": "http://www.safesear.ch/?type=20141109",
"startup_urls": [ "http://www.safesear.ch/?type=20141109" ],
"urls_to_restore_on_startup": [ "http://www.safesear.ch/?type=20141109" ]


==== Set IE to Default ======================

Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://www.google.com"
"Search Page"="http://www.google.com"
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]
"Default_Page_URL"="http://www.google.com"
"Start Page"="http://www.google.com"
"Search Page"="http://www.google.com"
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main]
"Default_Page_URL"="http://www.google.com"
"Start Page"="http://www.google.com"
"Search Page"="http://www.google.com"
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl]
"Default"="http://www.google.com"
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Search]
"Default_Search_URL"="http://www.google.com"
"SearchAssistant"="http://www.google.com"

New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Search Page"="http://go.microsoft.com/fwlink/?LinkId=54896"
"Start Page"="http://www.google.com"
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]
"Search Page"="http://go.microsoft.com/fwlink/?LinkId=54896"
"Default_Page_URL"="http://go.microsoft.com/fwlink/?LinkId=69157"
"Start Page"="http://go.microsoft.com/fwlink/?LinkId=69157"
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main]
"Search Page"="http://go.microsoft.com/fwlink/?LinkId=54896"
"Default_Page_URL"="http://go.microsoft.com/fwlink/?LinkId=69157"
"Start Page"="http://go.microsoft.com/fwlink/?LinkId=69157"
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl]
"(Default)"="http://search.msn.com/results.asp?q=%s"
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Search]
"Default_Search_URL"="http://go.microsoft.com/fwlink/?LinkId=54896"
"SearchAssistant"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm"

==== All HKCU SearchScopes ======================

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
{012E1000-F331-11DB-8314-0800200C9A66} Google Url="http://www.google.com/search?q={searchTerms}"
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IESR02"

==== Deleting CLSID Registry Keys ======================


==== Deleting CLSID Registry Values ======================

HKEY_LOCAL_MACHINE\software\Wow6432Node\mozilla\Firefox\extensions\{jid1-eFRcA0eiPxecTQ@jetpack} deleted successfully
HKEY_LOCAL_MACHINE\software\Wow6432Node\mozilla\Firefox\extensions\{jid1-vS7biDmom8YxhA@jetpack} deleted successfully

==== Deleting Registry Keys ======================

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\apnmcp.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AppIntegrator64.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\brs.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bservice.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bservice64.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\cltmng.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\cltmngui.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\DatamngrUI.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\dsrlte.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\DTUpdate.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ExtensionUpdaterService.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\FrameworkEngine.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\HpUI.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\IdcLdr.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\IdcLdr_x64.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\IMGUpdater.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\keepmysettingsx.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Loader32.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Loader64.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\loggingserver.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Lrcnta.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\PastaLeadsService.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\PastaLeadsWinApp.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\patch_ff.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\PluginService.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ProtectWindowsManager.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SafeFinder.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\searcharmor.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\search_protect.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\smu.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\spbiu.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\srptm.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\srpts.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\srptsl.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SystemkService.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SystemSockets.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\TBNotifier.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\TNT2User.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Toolbar.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ToolbarUpdater.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\vprot.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\WajamInternetEnhancer.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\WajamInternetEnhancerService.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\wb.exe deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\YTDownloader.exe deleted successfully
HKEY_LOCAL_MACHINE\Software\wow6432node\Policies\Google deleted successfully

==== Empty IE Cache ======================

C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Patrick\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully
C:\Users\Patrick\AppData\Local\Temp\acro_rd_dir\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Patrick\AppData\Local\Temp\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Patrick\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0Q7QD7PZ will be deleted at reboot

==== Empty FireFox Cache ======================

C:\Users\Patrick\AppData\Local\Mozilla\Firefox\Profiles\0mrelouy.default-1421106249091\cache2 emptied successfully

==== Empty Chrome Cache ======================

C:\Users\Patrick\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully

==== Empty All Flash Cache ======================

Flash Cache Emptied Successfully

==== Empty All Java Cache ======================

Java Cache cleared successfully

==== C:\zoek_backup content ======================

C:\zoek_backup (files=12 folders=5 284863 bytes)

==== Empty Temp Folders ======================

C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\Users\Patrick\AppData\Local\Temp will be emptied at reboot
C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\Windows\Temp will be emptied at reboot

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\Windows\Temp successfully emptied
C:\Users\Patrick\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================

C:\$RECYCLE.BIN successfully emptied

==== Deleting Files / Folders ======================

"C:\Users\Patrick\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0Q7QD7PZ" not found

==== EOF on Tue 01/13/2015 at 11:20:03.06 ======================

 

[TwinHeadedEagle]

Very good. How is your PC now?

 

[Pogllc]

FF and IE are still reverting to safesearch after i restore the default homepage

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[Pogllc]

Attached

 

[TwinHeadedEagle]

Uninstall Search Protect 1.0

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Wait until the database is updated.
• Accept the Terms of use and click Scan.
• When finished, please click Clean.
• Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.

Please include the contents of that file in your reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner

 

[Pogllc]

# AdwCleaner v4.107 - Report created 14/01/2015 at 09:54:08
# Updated 07/01/2015 by Xplode
# Database : 2015-01-13.2 [Live]
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Patrick - PATRICK-PC
# Running from : C:\Users\Patrick\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\DeviceVM
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\safesear.ch

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17496


-\\ Mozilla Firefox v34.0.5 (x86 en-US)


-\\ Google Chrome v39.0.2171.95


*************************

AdwCleaner[R0].txt - [6739 octets] - [09/11/2014 19:59:26]
AdwCleaner[R1].txt - [7539 octets] - [12/01/2015 12:23:53]
AdwCleaner[R2].txt - [1539 octets] - [12/01/2015 16:12:36]
AdwCleaner[R3].txt - [1282 octets] - [14/01/2015 09:49:26]
AdwCleaner[S0].txt - [6653 octets] - [09/11/2014 20:27:13]
AdwCleaner[S1].txt - [7700 octets] - [12/01/2015 12:27:13]
AdwCleaner[S2].txt - [1608 octets] - [12/01/2015 16:14:46]
AdwCleaner[S3].txt - [1208 octets] - [14/01/2015 09:54:08]

########## EOF - C:\AdwCleaner\AdwCleaner[S3].txt - [1268 octets] ##########

 

[TwinHeadedEagle]

How is your PC now?

 

[Pogllc]

Still reverting to safesearch

 

[TwinHeadedEagle]

Can you try to reinstall Firefox?

 

[Pogllc]

reinstalled and still same thing

 

[TwinHeadedEagle]

Download

Malwarebytes Anti-Rootkit to your desktop.

• Double-click the icon to start the tool.
• It will ask you where to extract it, then it will start.
• Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
• Click in the introduction screen "next" to continue.
• Click in the following screen "Update" to obtain the latest malware definitions.
• Once the update is complete select "Next" and click "Scan".
• When the scan is finished and no malware has been found select "Exit".
• If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
• Open the MBAR folder and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[Pogllc]

The Farbar scan keeps getting stuck at "Listing Installed Programs..."

 

[TwinHeadedEagle]

Can you try to delete Farbar and to download fresh version.

 

[Pogllc]

should I delete the existing logs as well?

 

[Pogllc]

Malwarebytes Anti-Rootkit BETA 1.08.2.1001
www.malwarebytes.org

Database version: v2015.01.14.11

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17501
Patrick :: PATRICK-PC [administrator]

1/14/2015 5:02:48 PM
mbar-log-2015-01-14 (17-02-48).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 388214
Time elapsed: 48 minute(s), 38 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.2.1001

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17501

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, E:\ DRIVE_FIXED
CPU speed: 2.261000 GHz
Memory total: 4083007488, free: 1332482048

Downloaded database version: v2015.01.14.11
Downloaded database version: v2015.01.14.01
Downloaded database version: v2014.12.06.01
Initializing...
=======================================
------------ Kernel report ------------
01/14/2015 17:02:31
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\wd.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\system32\DRIVERS\hpdskflt.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\system32\DRIVERS\eamonm.sys
\??\C:\Program Files (x86)\Emsisoft Anti-Malware\a2dix64.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\system32\DRIVERS\ehdrv.sys
C:\Program Files\ESET\ESET NOD32 Antivirus\em006_64.dat
C:\Program Files\ESET\ESET NOD32 Antivirus\em018_64.dat
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\system32\DRIVERS\dvmio.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\ctxusbm.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\??\C:\Program Files (x86)\Emsisoft Anti-Malware\a2util64.sys
\??\C:\Program Files (x86)\Emsisoft Anti-Malware\a2ddax64.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atipmdag.sys
\SystemRoot\system32\DRIVERS\igdpmd64.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\DRIVERS\NETw5s64.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\Impcd.sys
\SystemRoot\system32\DRIVERS\Accelerometer.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\AMPPAL.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\lmimirr.sys
\SystemRoot\system32\DRIVERS\serscan.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtiHdmi.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\stwrt64.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\??\C:\PROGRAM FILES (X86)\EMSISOFT ANTI-MALWARE\a2accx64.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\??\C:\Program Files (x86)\BlueStacks\HD-Hypervisor-amd64.sys
\??\C:\Windows\system32\Drivers\rikvm_38F51D56.sys
\SystemRoot\system32\DRIVERS\epfwwfpr.sys
\??\C:\Program Files (x86)\LogMeIn\x64\RaInfo.sys
\??\C:\Windows\system32\drivers\LMIRfsDriver.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\??\c:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\Program Files (x86)\Emsisoft Anti-Malware\cleanhlp64.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\SystemRoot\system32\drivers\spsys.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\gdi32.dll
\Windows\System32\usp10.dll
\Windows\System32\sechost.dll
\Windows\System32\user32.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\kernel32.dll
\Windows\System32\lpk.dll
\Windows\System32\ole32.dll
\Windows\System32\advapi32.dll
\Windows\System32\wininet.dll
\Windows\System32\psapi.dll
\Windows\System32\nsi.dll
\Windows\System32\imm32.dll
\Windows\System32\difxapi.dll
\Windows\System32\shlwapi.dll
\Windows\System32\imagehlp.dll
\Windows\System32\msvcrt.dll
\Windows\System32\Wldap32.dll
\Windows\System32\oleaut32.dll
\Windows\System32\urlmon.dll
\Windows\System32\shell32.dll
\Windows\System32\msctf.dll
\Windows\System32\normaliz.dll
\Windows\System32\comdlg32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\iertutil.dll
\Windows\System32\ws2_32.dll
\Windows\System32\setupapi.dll
\Windows\System32\devobj.dll
\Windows\System32\KernelBase.dll
\Windows\System32\comctl32.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\userenv.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\wintrust.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\msasn1.dll
\Windows\System32\profapi.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8006ffd060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8004ffe050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8006ffd060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006ffdab0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006ffd060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800512ea50, DeviceName: Unknown, DriverName: \Driver\hpdskflt\
DevicePointer: 0xfffffa8004ffe050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 41EA23B6

Partition information:

Partition 0 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 2048 Numsec = 407552
Partition file system is NTFS
Partition is bootable

Partition 1 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 409600 Numsec = 1202157568

Partition 2 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 1202567168 Numsec = 47482880

Partition 3 type is Other (0xc)
Partition is NOT ACTIVE.
Partition starts at LBA: 1250050048 Numsec = 211632

Disk Size: 640135028736 bytes
Sector size: 512 bytes

Done!
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished