- Sep 26, 2014
- 189
SecureAPlus is from Singapore. We have a representative office in Japan.Can you please tell me, what is the country of origin for SecureAPlus? I would guess Japan, but just to verify. Thank you.
SecureAPlus is from Singapore. We have a representative office in Japan.Can you please tell me, what is the country of origin for SecureAPlus? I would guess Japan, but just to verify. Thank you.
Can you please tell me, what is the country of origin for SecureAPlus? I would guess Japan, but just to verify. Thank you.
Hi woodrowbone, you don't need to add anything for fileless malware protection. It is a part of the core component, which is the whitelist component. We have extended our whitelist coverage to not only file, but also for fileless attack.Hi sap, I noticed on your homepage that there is a separate module for fileless malware, is this something I need to add to the free "cloud only" install?
/W
Before click on "Ignore Permanently", please make sure the item is ticked (the checkbox on the left)Btw sap,
I have 27 false positives showing up every time I start the computer, detected by clam.
I ignore them permanently but they continue to show up as detected.
I even disabled the engine from clam, but that does not help.
It would be nice to have a "report false positive" also together with the "ignore permanently".
/W
Before click on "Ignore Permanently", please make sure the item is ticked (the checkbox on the left)
Did you disable ClamWin from the Universal AV settings or from Antivirus settings?
You should do it from Universal AV settings.
Currently we are having an issue with ClamWin engine in our cloud. For the details information, and how to disable ClamWin, please refer to: ClamWin issue
We apologize for the inconvenience caused.
Thank you for your update. I think it may be just the matter of refreshing the scan result. Probably last time you did not click on the "Full System Scan" again to refresh the result. We are currently still working on the issue. We will post in our forum if there is any new progress or when the issue has been resolved. I would recommend to disable ClamWin until further announcement.The issue is now gone, you fixed it in your end I guess?
/W
Automatic upload of samples toggle enables itself back randomly, not every restart.SecureAPlus version 4.8.1
Bugs fixed:
- When asking for permission to upload files, Yes and No buttons are not translated to foreign language.
- If ClamAV engine failed to run, turn off and turn on Offline Antivirus settings, does not restart the engine.
Modifications:
- When SecureAPlus server is redirected to SecureAge Management Server, the download file for software update will follow the port that was set. In the previous version only the standard https port is supported.
- Change edit box context menu color, for selected text, the text color is changed from white to black, and the background is set to blue.
- When the computer is just rebooted, stop updating Security Center if SecureAPlus detects that it has been registered in the Security Center.
- Do not prompt "Would you like to refresh the engines now?" when SecureAPlus detected there is any changes on the list of Universal AV engines at the server.
- When one of the checked item is unckecked, the select/unselect all checkbox will also be unchecked.
- The number of the total engine is shown based on the number of the total active engines used at the server.
What's new:
- Show the detail list of unknown and uploaded files in the manual scanner.
Thank you for reporting this to us. There is probably a bug in the Game Mode. Can you help to check whether it still happen when you disable the Game Mode? To disable Game Mode, Right click on SecureAPlus tray icon, and choose Disable Game Mode.Automatic upload of samples toggle enables itself back randomly, not every restart.
I have just installed SAP back since it was conflicting VS, I will report back in a few if that solved it.Thank you for reporting this to us. There is probably a bug in the Game Mode. Can you help to check whether it still happen when you disable the Game Mode? To disable Game Mode, Right click on SecureAPlus tray icon, and choose Disable Game Mode.