Troubleshoot Strange hdd issue

  • Thread starter Crystal_Lake_Camper
  • Start date
C

Crystal_Lake_Camper

List of current issues
After performing a factory reset using the built in recovery console when the process was finished ( innitial first updates ) i wanted to procede to build 1115 upgrade i got the Message that my hdd whas almost full ( only 2 % space left ) searched the net to see of others had something happend to them , could not Find anything , even on the acer support page.
Steps taken, but have been unsuccessful?
Ran ccleaner , wisecleaner and Privazer ( hibernate files and old Windows install options ticked ) only maneged to recover 9 gigs of space back
I hope Some one with technical insights can help me with this. I have never encountered this before.
 
C

Crystal_Lake_Camper

Thanks but i do not have a Windows 10 ( or any other Windows install discs here :( ) also this laptop has no dvd reader / writer built in , i do have an external one , i am not sure if that Will work?
 
  • Like
Reactions: Rishi and venustus
Upvote 0

Sana

Level 5
Verified
Dec 30, 2015
210
I would do three things, as I'm facing a different problem, but still to do with my HDD.

1. Run Windows Directory Statistics. It would give you a nice overview of where your space is being used up.
WinDirStat - Windows Directory Statistics
2. Run a diagnostic tool from the HDD manufacturer.
3. Install Acronis Drive Monitor (its free and definitely went with its advice, that my HDD was not healthy and might fail, who knows when)
Нard drive health - Acronis Drive Monitor

Edit: 3 steps // definitely run WinDirStat
 
Last edited:
Upvote 0
C

Crystal_Lake_Camper

Retried to do factory reset again got up to 62 % and then got the Message factory reset could not be completed got that Message also yesterday evening :s
 
  • Like
Reactions: Rishi
Upvote 0

venustus

Level 58
Verified
Trusted
Content Creator
Dec 30, 2012
4,751
Retried to do factory reset again got up to 62 % and then got the Message factory reset could not be completed got that Message also yesterday evening :s
Don't do a reset,try the clean install I mentioned above!!
Format your primary drive and use the ISO to install!!
If you have a valid licence,the install should work seamlessly!!
Hope this helps!!:)
 
Upvote 0

Sana

Level 5
Verified
Dec 30, 2015
210
@VatosLocos, with HDDs you can never tell. One minute they're fine, the next minute they're gone :/

Definitely run Windirstat first (to settle your and our curiosity), if you don't want to reinstall everything.

windirstat.jpg
 
Upvote 0
C

Crystal_Lake_Camper

Hello Guys thanks For all the support! I have called acer customer support and explained my problem they Said i most likely is hdd faillure! So ups Will pick it up tommorow and it Will be examinated. Will get it back in 5 or 10 workdays. Edit there is no other computer here at home so i do not have the possibillity to make the iso recovery tool
 
Upvote 0

frogboy

In memoriam 1961-2018
Jun 9, 2013
6,719
Hello Guys thanks For all the support! I have called acer customer support and explained my problem they Said i most likely is hdd faillure! So ups Will pick it up tommorow and it Will be examinated. Will get it back in 5 or 10 workdays. Edit there is no other computer here at home so i do not have the possibillity to make the iso recovery tool
That is a bummer but i know how you feel this Toshiba PC it,s HDD only lasted 3 days and had to send it back. Been fine since.
 
Upvote 0

jamescv7

Level 85
Verified
Trusted
Mar 15, 2011
13,088
Sometimes HDD failure rate are very unpredictable, no matter what time it will happen due to many factors occur. Glad the diagnosis is clearly mentioned; as usual even though another expenses but its a time to migrate on SSD. ;)
 
Upvote 0
Top