Webroot, the only small AV left.

Discussion in 'Webroot' started by Windows Defender Shill, Nov 30, 2017.

  1. Windows Defender Shill

    Apr 28, 2017
    223
    1,045
    Alabama
    Windows 10
    Webroot
    Ever since the Fall Creators update my pedestrian machine has been using considerably more resources. The culprit is primarily Cortana and our good friend Anti Malware Service Executable (Windows Defender).

    I tried to adjust to this cruel demand of resources, (seeing how my name is Windows Defender Shill) but it was a hopeless cause. My el cheapo desktop was using almost half my available RAM without a active application running. Before the Fall Update of despair I liked to keep that idle number in the low 30s.

    So this is why I have turned back to Webroot despite the fact I have a active Avast Internet Security subscription (I got for free, because Avast customer support is really nice). Avast IS would not have been a major improvement over WD, because they now use a lot more resources than you think. In addition Avast GUI is buggy and extremely slow to load on my machine.

    Webroot Usage.PNG

    As you can see above there is no other Anti Virus that can compete in terms of system impact. Which is now my primary concern. Avast Free is probably the second smallest but the pop ups are a disqualifier for me.

    The criticism of Webroot will be aimed at it's so called "poor protection". Which is either voiced by anti malware extremist or by people who are just ignorant about the default protection process or the advanced pro active options Webroot offers. Webroot is beyond adequate security for a knowledgeable user. *It must also be pointed out Webroot can always be purchased at a very reasonable price.

    I understand that the rapid advance in affordable high spec computers is a legitimate excuse for many AVs not to worry about system resources usage. But many of us still have pedestrian machines that can benefit massively from a small AV like Webroot.
     
  2. Opcode

    Opcode Level 18
    Content Creator

    Aug 17, 2017
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    There's more to Webroot than just two processes which can be found with Task Manager; there is more to Webroot and memory usage.
     
  3. TerrakionSmash

    TerrakionSmash Level 16

    Nov 17, 2016
    750
    2,127
    Somewhere underwater or over water. I am water!
    Windows 10
    Microsoft
    Unfortunate name you have there then.
    Don't you also use Linux?
     
  4. TheJokerz

    TheJokerz Level 4

    Jan 7, 2016
    183
    556
    Information Technology
    Ohio
    Windows 10
    Webroot
    I have used webroot for many years now. As you states this is more than enough protection for an individual that is smart about how they use their computer. I happen to like quick the software is, my scans last all of 30 seconds!
     
  5. GonzitoVir

    GonzitoVir Level 4

    May 16, 2017
    153
    707
    Earth
    Windows 10
    Interesting software. It is very light indeed and has some very good reviews.
    Probably I should give it a try before my Dr.Web -which lately has slowed down my laptop- license expires.
     
  6. Arequire

    Arequire Level 18

    Feb 10, 2017
    898
    2,803
    United Kingdom
    Windows 7
    Default-Deny
    You can disable Avast's pop-ups by blocking all inbound/outbound network activity for AvastUI.exe via your firewall.
     
  7. Opcode

    Opcode Level 18
    Content Creator

    Aug 17, 2017
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    This can potentially compromise security should Avast ever use the AvastUI.exe process for network queries related to protection; you wouldn't be aware of the changes necessarily because I doubt they'd be documenting it on their blog to expose how their technologies internals work themselves.
     
  8. Slyguy

    Slyguy Level 21

    Jan 27, 2017
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    Fortinet Engineer
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    #8 Slyguy, Nov 30, 2017
    Last edited: Nov 30, 2017
    Criticism of Webroot is valid, in many tests it scores quite low from what I remember.

    Also, the 'lightness' should be portrayed with guarded optimism, Webroot can cause serious issues. One of our MSP competitors recently moved 5,000 systems away from Webroot because of consistent issues, incessant whitelisting requirements and bloaded WRDATA folders consuming SSD drive space. Also, Webroot has been implicated in hiding itself within Explorer.exe to appear lighter than it really is, anyone remember the 10, even 20 times increase in memory usage of explorer.exe when Webroot was used/tested?



    HUGE WRData file - Webroot Community

    Before you install WebRoot anti-virus

    My inlaws were Webroot fans, but I consistently found them infected with PUPS and Harmful Riskware. Each time I opened a ticket with Webroot they wrote them off as 'harmless' files/programs, when it fact I proved they were not harmless. Eventually they ignored my further tickets and some Triple Helix guy said I was too stupid to understand how Webroot worked. He bombarded my email with pie charts, graphs and marketing FUD about this or that super-neurotic-network technologies with fuzzy-AI and Albert Einstein brain encapsulation.

    Let's not forget the recent fiasco where Webroot very nearly bricked millions of systems.

    AV provider Webroot melts down as update nukes hundreds of legit files

    Frankly, I wouldn't trust it. Ever.
     
  9. Soulweave

    Soulweave Moderator
    Staff Member Content Creator

    Jan 14, 2015
    1,360
    3,396
    Windows 10
    Kaspersky
    If you go by that route, then 9 ou of 10 solutions you wouldnt trust due to their past.

    The issue with explorer.exe was said over and over again in WR forums that it was not Webroot but what MS changed etc.

    Either way, WR works just fine like any other solution if you know what you are doing or you just do not simply download anything or click anything under the sun.

    They are one of the few solutions that started and have a roll back feature which although not 100% fool proof, it gets the job done.

    Finally, lets not hang dirty laundry and talk bad about other users from other forums/websites. Let's keep it civil.
     
  10. Evjl's Rain

    Evjl's Rain Level 29
    Trusted AV Tester

    Apr 18, 2016
    1,803
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    Windows 8.1
    Avast
    no, avast only uses AvastSvc.exe & aswidsagenta.exe to connect to the internet and protect. Also wsc_proxy.exe & AvEmUpdate.exe for receiving updates and a few more processes but never AvastUI.exe. Trust me, avast is fully functional without avastui.exe, it's for news, ads, popups, help guide, license/account management and free license subscription (doesn't affect pro license)

    I did several tests and blocked every process 1 by 1 to see which one was needed
     
  11. Opcode

    Opcode Level 18
    Content Creator

    Aug 17, 2017
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    I didn't say that AvastUI.exe makes network queries related to protection, I am saying that if one day they do happen to use AvastUI.exe for this, then automatically blocking connections via the firewall would potentially compromise security. :)

    I trust what you are saying and if I used Avast then I would do what you/others are doing to block the pop-ups, but I am just saying to maybe keep an eye out for such changes because you never know haha. :)
     
  12. Deletedmessiah

    Deletedmessiah Level 15

    Jan 16, 2017
    714
    6,575
    SSD
    Windows 8.1
    Emsisoft
    Silent mode would work right? Or will there be any compromise in security? I used Silent mode when I used Avast years ago and got no popups.
     
  13. Evjl's Rain

    Evjl's Rain Level 29
    Trusted AV Tester

    Apr 18, 2016
    1,803
    13,194
    Vietnam
    Windows 8.1
    Avast
    silent mode will stop all popups including the detection popup so you won't know what is going on and sometimes our files mysteriously disappear due to detection without popup. some malicious websites also blocked without any notification and we might think the websites are dead. I don't really recommend silent mode 24/7, just turn it on when we really need "silence"
     
  14. Deletedmessiah

    Deletedmessiah Level 15

    Jan 16, 2017
    714
    6,575
    SSD
    Windows 8.1
    Emsisoft
    Thanks for the info. I used to use silent mode all the time, will keep that in mind if I use Avast again someday.
     
  15. GonzitoVir

    GonzitoVir Level 4

    May 16, 2017
    153
    707
    Earth
    Windows 10
    Oh wow... thank you for the information.
     
  16. rockstarrocks

    rockstarrocks Level 14

    Apr 16, 2017
    686
    6,786
    Civil Engineer
    Delhi>India>Asia>Earth>S.S.>Milky way>Our Universe
    Windows 10
    Emsisoft
    Agreed Webroot is one of the lightest AVs. I would say FS-Protection (still in beta, it uses the f-secure ULAV engine) and EAM (not as much as other two) are pretty light weight too.
    PS just because an AV's RAM usage is low, it does not automatically make it lighter on the system (unless installed RAM is inadequate from the start).
    And to be honest Webroot is not without flaws, I faced the issue with the ever growing "WRData folder" (quickly reaches upto 2-3 GBs easily with very less apps installed).
    I regularly used to check the logs for any app being monitored just to keep the size of WRdata folder small. Webroot customer care usually recommended just reinstalling and deleting the WRData folder if you asked them for the fix.
    Whitelisting my apps every time a new version appeared was always a pain in butt.
     
  17. GonzitoVir

    GonzitoVir Level 4

    May 16, 2017
    153
    707
    Earth
    Windows 10
    Yes, I've read that that roll back feature works well.
     
  18. woodrowbone

    woodrowbone Level 8

    Dec 24, 2011
    356
    559
    If you are looking for a light AV, I must say that Panda free without the web protection always weights in under 10MB (mem usage) on my computers.
    They have come a long way the last year in that regard.

    /W
     
  19. Slyguy

    Slyguy Level 21

    Jan 27, 2017
    1,098
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    Fortinet Engineer
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    Other OS
    Agreed here. Panda is turbo-lite without the bloated firewall and web protection stuff.
     
  20. Opcode

    Opcode Level 18
    Content Creator

    Aug 17, 2017
    890
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    They use more than 10MB... Ask yourself, how are the protection components working for things like file-system real-time scanning? It'll have other things using memory like device drivers. The usage of the GUI and service process is not all there is to it most of the time
     
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