Operating System
Windows 8
Infection date and initial symptoms
24/05/14 Straight away . Lots of pop ups and websites are edited to fit these adverts on including little things attached to the page that I have to exit.
Current issues and symptoms
Same as above
Steps taken in order to remove the infection
Ran ADW Cleaner, CC Cleaner, Kaspersky TDSSKiller, RKill, Malwarebytes Anti-Malware Free, HitmanPro, RogueKiller, AdwCleaner, Junkware Removal Tool, Eset Online Scanner, Emsisoft Emergency Kit. Probably tried more but they've been lost in the hours I've been trying this


New Member
Thank you for your time.

I downloaded a program to view my windows experience index, I think it's called Windows System Assessment Tool 2. I could be mistaken as it was some hours ago and I was unable to locate this file on my computer, so I figured it was a virus. I checked my internet and I was getting popups galore, the webpages were being edited to fit other advertisements on and there are these things that pop up which are further advertisements around the page I have to exit.

I have run all those malware programs and some came up with some errors, however they seemed to have removed those errors and further scanning does not locate anything whatsoever. And the popups and such still keep coming. A popup blocker add on stops them but that really isn't the solution...

I guess this teaches me to mess around with unknown programs. Any help you can supply would be muchly appreciated, thank you!



Removal Expert
Staff member

Please download zoek.zip or zoek.rar by smeenk (
) from here or here and save it to your Desktop.
Unpack the archive...
  • Close any open browsers
  • Temporarily disable your AntiVirus program. (If necessary)
    If you are unsure how to do this please read this or this Instruction.
  • Double click on zoek.exe to run the tool .
    Please wait while the tool does not start...
  • Copy the text present inside the code box below and paste it into the large window in the zoek tool:
    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

    C:\Program Files (x86)\MSR;fs
    ipconfig /flushdns;b
  • Click on
    Please wait until a logreport will open (this can be after reboot)
  • Save notepad to your Desktop and attach here zoek-results.log
    Note: It will also create a log in the C:\ directory named "zoek-results.log"


Removal Expert
Staff member
For future protection I can recommend you:
- Adblock --> https://adblockplus.org/en/chrome
- Unchecky --> http://unchecky.com/

The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;
Remove disinfection tools
Create registry backup
Purge System Restore

Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.