I could really use some help with two programs.
One is the pop up tab in chrome with a female voice stating that iam infected call this number or go to this site. Except that it totally blocks me from closing anything. So I have to open task manager to shut down chrome. This one has been around for a month.
The second program started today. it is an ADD banner that is now showing up everywhere I go online, even my banking site. I followed all the steps in "malwaretips.com/blogs/remove-shopping-assistant" including using the ZOEK part. Nothing can find this program to delete it.
I wish I knew where downloaded it from but i have no clue. i am usually very careful what sites i visit and what i download. In years and years of Win 7 or 8.1 nothing...now I have Win 10 and i have 2.
If you require more information please let me know.
Thank you.
One is the pop up tab in chrome with a female voice stating that iam infected call this number or go to this site. Except that it totally blocks me from closing anything. So I have to open task manager to shut down chrome. This one has been around for a month.
The second program started today. it is an ADD banner that is now showing up everywhere I go online, even my banking site. I followed all the steps in "malwaretips.com/blogs/remove-shopping-assistant" including using the ZOEK part. Nothing can find this program to delete it.
I wish I knew where downloaded it from but i have no clue. i am usually very careful what sites i visit and what i download. In years and years of Win 7 or 8.1 nothing...now I have Win 10 and i have 2.
If you require more information please let me know.
Thank you.