Don’t Fall for the Walmart Gift Card Giveaway Scam Trap – Read This

Gift card giveaways and sweepstakes are an exciting way for retailers like Walmart to engage customers and promote their brand. However, scammers have been exploiting interest in these promotions to defraud unsuspecting victims out of money and personal information.

This article will take an in-depth look at how the Walmart Gift Card Giveaway Scam works, provide tips on how to identify it, and outline steps you can take if you’ve fallen prey to this insidious fraud.

Overview of the Walmart Gift Card Giveaway Scam

The promise of free gift cards from popular retailers like Walmart seems enticing. But cybercriminals are leveraging that appeal to defraud countless victims through an insidious scam involving fake Walmart gift card giveaways.

This fraud has been circulating since at least 2015 and has claimed victims across the United States, Canada, the United Kingdom, Australia, and other countries. The Walmart name and branding lends legitimacy to the ruse, tricking even savvy users into believing they have a chance to win a $100, $500 or even $1000 gift card.

The scam works like this – users will come across online advertisements promoting a too-good-to-be-true giveaway for Walmart gift cards. The ads are designed to look like official promotions from the company. They incorporate the familiar Walmart logo, fonts, colors and other brand elements to look authentic.

Potential victims are lured in by tantalizing headlines like “Claim Your $500 Walmart Gift Card Now!” or “You’ve Been Selected For a $1000 Walmart Gift Card Prize!” Scammers know that gift card winnings of this amount will entice people to click for more information.

If recipients engage with the fraudulent ads or links, they are taken to convincing replica Walmart websites that reinforce the giveaway offer. These scam landing pages continue the ruse by congratulating visitors and informing them they have been “specially selected” to win a gift card worth $100, $500 or even $1000 at Walmart.

To fully clinch the illusion, the fake Walmart websites feature store imagery, promotions for real products, and further use of official logos and branding elements. At first glance, it looks like a legitimate affiliated website.

The scam pages prompt visitors to take a short survey to “claim their prize.” The questions gather personal details such as age, gender, location, and frequency of shopping at Walmart. This helps scammers profile victims for greater success at the next stage.

Walmart Gift Card Scam 1

After answering, visitors are congratulated again and given instructions to click a link or button to redeem their Walmart gift card winnings. However, this click leads unsuspecting users directly into the trap.

Instead of receiving the promised gift card, visitors are taken to another realistic mock Walmart website. This time, victims are informed they must pay a small “shipping and handling fee” of around $2-$5 to have their prize sent to them. The scammers emphasize that once this fee is paid, they will ship the victim’s $500 (or $1000) Walmart gift card via express courier.

Victims are so focused on the massive payoff of a $500 or $1000 gift card, that paying a small $2-$5 shipping cost seems reasonable and worth it.

Walmart Gift Card Scam 2 1

However, this is where the real scam occurs. Victims must enter credit or debit card details into an online form to pay the shipping fee. This captures the financial information thieves need to make fraudulent purchases and drain funds. Personal details like names, emails and physical addresses are also harvested.

Within hours or days, victims start seeing mystery monthly subscription charges in amounts like $29, $39 or $99 hit their cards. By this point, the scammers have already gotten what they wanted. Even if victims are eventually able to cancel the cards, the damage is already done.

This highly effective online scam demonstrates how cybercriminals leverage human nature and psychology against victims. The tantalizing chance at a $500 or $1000 Walmart gift card clouds judgement and leads to overlooked red flags.

Sadly, once credit card information is entered, you won’t receive the promised gift card prize. And fraudulent monthly subscription charges can quickly snowball to hundreds or thousands in losses.

Read on to learn more about how this scam actually works and how to avoid becoming a victim.

How the Walmart Gift Card Scam Works Step-by-Step

While the specifics may vary slightly, the Walmart Gift Card Giveaway Scam generally follows this sequence of events to defraud victims:

Step 1 – Baiting Victims with Fraudulent Ads and Websites

The first step involves scammers baiting potential victims into engaging with the scam offer. As outlined above, they’ll create online ads and spoofed websites promoting free Walmart gift cards worth hundreds of dollars.

Common places these ads appear include:

  • Facebook and Instagram ads or sponsored posts
  • YouTube video ads
  • TikTok promoted video ads
  • Malvertising – Fake ads embedded within legitimate websites
  • Spam emails
  • Fraudulent pop-up ads and redirects

The advertisements are designed to look authentic and will incorporate official Walmart branding. Headlines like “Click Here to Claim Your $500 Walmart Gift Card!” entice people to click and learn more.

Step 2 – Completing a Survey on the Scam Website

Once on the landing page, victims will be congratulated for being selected and informed they must complete a short survey to receive their “prize.” The promised gift card values usually range from $100 up to $1000.

The survey contains around 3-5 questions about basic personal details including:

  • Gender
  • Age
  • Location
  • Frequency of shopping at Walmart

This information allows scammers to better target their victims. Those who regularly shop at Walmart are more likely to fall for the fake giveaway.

After submitting the survey, visitors are told they are eligible and must click a button to claim their gift card. In reality, this button leads to the next stage of the scam.

Step 3 – Clicking to Redeem the Gift Card

Upon completing the survey, a message will appear saying something like “Congratulations! You’ve won a $500 Walmart Gift Card!” It will instruct the victim to click a button or link to redeem their prize.

Scam websites will use terms like “Claim Your Reward,” “Collect Your Prize,” or “Click Here to Get Your Walmart Gift Card” to get people to the next step. This is where the real fraud begins.

Step 4 – Paying a Small Shipping Fee

After clicking to claim their gift card, victims will be taken to a page asking them to cover a small “shipping and handling” fee. This is usually $2-5, payable only by credit or debit card.

The page will be branded to look like a legitimate Walmart website. Scammers use the real Walmart logo and familiar design elements to reassure victims the offer is authentic.

Targeted individuals will be eager to pay the minimal fee if they think they’re getting a $500 gift card in return. However, this is the trap that leads to escalating fraud and financial loss.

Step 5 – Capturing Credit Card Details and Personal Info

To pay the shipping fee, victims must enter their credit card number, expiration date, CVV code, and billing address into an online form.

Scammers will capture this financial information to make fraudulent purchases and resell on the dark web. Victims’ personal details like name, email, and address are also collected during this process.

Once submitted, the credit card is approved and charged the small shipping fee. At this point, the victim assumes the transaction is complete and they will receive their gift card prize in a few days.

Step 6 – Unexpected Subscription Fees

But the small upfront charge is just the beginning of the financial fraud. Within hours or days of paying the shipping fee, victims will start to see additional monthly subscription charges appear on their credit card statements.

These recurring fees will range from $29 up to $99 and continue each month until the victim realizes what is happening and has their card canceled. The subscriptions are for services the person never signed up for or authorized.

Burying fine print on the scam websites indicates users are automatically enrolled in “trial memberships” for products like ebooks, video streaming services, horoscope apps, and other digital consumables. These fraudulent monthly fees can quickly add up to hundreds or thousands of dollars if left unchecked.

Step 7 – Difficulty Canceling Fraudulent Charges

Once the victim discovers the fraudulent charges on their card, they will naturally call to have them stopped and refunded.

However, scammers purposely make it difficult to cancel the bogus subscriptions. Some victims reported spending hours on the phone trying to close accounts they never even knew they had.

Others were unable to get charges reversed at all. Any refund claims submitted were denied under the pretense that the user knowingly signed up for recurring memberships.

In reality, the monthly fees were never agreed to or clearly disclosed before victims entered their credit card information under the false promise of a Walmart gift card giveaway prize.

This cascade of fraud stemming from an initial $2 payment is how scammers maximize their profits from each person who gets hooked into the gift card scam. Losses can quickly multiply into the hundreds or thousands of dollars.

Spotting the Telltale Signs of a Walmart Gift Card Scam

While scam artists are working hard to make their websites and promotions appear legitimate, there are a few key signs that can help consumers avoid getting reeled into this fraud:

  • Spelling and Grammatical Errors – Scam websites often contain typos, bad grammar, and other linguistic red flags.
  • Requests for Personal Info – Walmart would never ask for sensitive details like credit cards as part of a gift card giveaway.
  • Incorrect Logos and Branding – Subtle differences in fonts, colors, and branding elements can indicate a fake site.
  • Pop-up Ads or Suspicious Links – Savvy internet users know to avoid clicking on pop-ups or random links promoting free prizes.
  • Upfront Payment Requests – Having to pay any type of fee before receiving a promised reward is a clear warning sign.
  • Monthly Subscriptions – Carefully read all fine print before entering payment information to ensure you won’t be unwittingly charged recurring fees.

Consumers should trust their instincts – if an offer seems too good to be true, it very likely is. Stick to Walmart’s official website and social media pages for valid promotions and contests.

What to Do If You’ve Already Fallen Victim to the Scam

If you entered your information, paid the shipping fee, and are now seeing mysterious monthly charges on your credit or debit card statements, don’t panic. Here are the steps to take to stop the fraud, recover losses, and protect your identity:

1. Act Quickly to Cancel Your Credit or Debit Card

As soon as you suspect fraud, call your bank or card issuer and request that they immediately cancel your account. This is the fastest way to prevent additional fraudulent charges. Most card providers will rush a replacement debit or credit card within 1-2 business days.

2. Place a Fraud Alert on Your Credit Report

Since scammers now have your personal details, also consider placing an initial fraud alert with one of the three major credit bureaus – Equifax, Experian, or TransUnion. This makes it harder for someone to open new accounts in your name. The alert will last for one year and can be renewed if identity theft is confirmed.

3. Review Monthly Statements and Report Fraudulent Charges

Carefully review your monthly account statements and mark any unknown or unauthorized transactions. Report these to your bank and request they reverse the charges and issue refunds for all fraudulent fees. This may be an uphill battle, but persistently dispute anything you didn’t knowingly purchase.

4. Change Passwords and Enable Two-Factor Authentication

As a precaution, you may want to update passwords and security settings for all of your online accounts that utilize the same username or email/password combination as you used on the scam website. Also turn on two-factor authentication wherever possible to add an extra layer of security.

5. Monitor Your Credit Reports

Be proactive and check your credit reports frequently for any accounts or inquiries you don’t recognize for the next few months. Unfamiliar activity could indicate identity theft. You can obtain free credit reports from www.annualcreditreport.com. Consider signing up for credit monitoring services as well to track your reports and scores.

6. Report the Scam

To help authorities identify and shutdown scam operations, file reports with the following agencies:

  • The Federal Trade Commission (FTC) at reportfraud.ftc.gov
  • Your state attorney general office
  • The Internet Crime Complaint Center at www.ic3.gov
  • Walmart directly via email at ethics@wal-mart.com

Also contact the social media site or ad network that promoted the fraudulent offer and ask them to remove the scam ads immediately.

How to Remove Unwanted Apps and Malware

If you have accidentally downloaded unwanted programs or malware from a pop-up scam, you can find below a full malware removal guide.

This malware removal guide may appear overwhelming due to the number of steps and numerous programs that are being used. We have only written it this way to provide clear, detailed, and easy-to-understand instructions that anyone can use to remove malware for free.
Please perform all the steps in the correct order. If you have any questions or doubts at any point, stop and ask for our assistance.
Browser hijackers, unwanted apps, and adware can infect Windows, Mac, iOS, or Android devices, so we’ve covered below all these operating systems. Depending on which operating system is installed on your device, please click on the operating system icon below and follow the displayed steps.
Remove Unwanted Apps and Malware from Windows

Remove Unwanted Apps and Malware from Windows

To remove Unwanted Apps and Malware from your computer, follow these steps:

STEP 1: Uninstall malicious programs from Windows

In this first step, we will manually check if any unknown or malicious programs are installed on the computer. Sometimes adware and browser hijackers can have a usable Uninstall entry that can be used to remove them.

Windows 11Windows 10Windows 8Windows 7
  1. Press the Windows key + I on your keyboard to open the Settings app.

    First, open Windows Settings by pressing Windows+I on your keyboard. You can also right-click your Start button and select “Settings” from the list.
    Windows 11 Open Settings

  2. In the Settings app, click on “Apps” and then “Apps & features”.

    When Settings opens, click “Apps” in the sidebar, then select “Apps & Features”.

    Windows 11 Apps and Feature

  3. Find the malicious program in the list of installed apps and uninstall it.

    In Apps & Features settings, scroll down to the app list and search for unknown or suspicious programs. To make things easier, you can sort all installed programs by their installation date. To do this, click “Sort by” and select “Install date”.
    Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program. When you find a malicious program, click the three dots button beside it and select “Uninstall” in the menu that appears.

    Windows 11 Uninstall malicious program

    If you have checked your computer for malicious programs and did not find any, you can proceed with the next step in this guide.
  4. Follow the prompts to uninstall the program.

    In the next message box, confirm the uninstall process by clicking on Uninstall, then follow the prompts to uninstall the malicious program.
    Make sure to read all of the prompts carefully, because some malicious programs try to sneak things in hoping that you won’t read them closely.

    Windows 11 Confirm Uninstall

  1. Press the Windows key + I on your keyboard to open the Settings app.

    Press the Windows key + I on your keyboard to open the Settings app. You can also ope the Settings app by clicking the Start button on the taskbar, then select “Settings” (gear icon).
    Windows 10: Click the Start button then click on Settings

  2. In the Settings app, click on “Apps”.

    When the “Windows Settings” window opens, click on “Apps“. By default, it should open “Apps and Features” but if it doesn’t, select it from the list on the left.

    Windows 10: Click on Apps

  3. Find the malicious program in the list of installed apps and uninstall it.

    In Apps & Features settings, scroll down to the app list and search for unknown or suspicious programs. To make things easier, you can sort all installed programs by their installation date. To do this, click “Sort by” and select “Install date”.
    Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program. When you find a malicious program, click on it and select “Uninstall” in the menu that appears.

    Windows 10: Uninstall malware from Windows

    If you have checked your computer for malicious programs and did not find any, you can proceed with the next step in this guide.
  4. Follow the prompts to uninstall the program.

    In the next message box, confirm the uninstall process by clicking on Uninstall, then follow the prompts to uninstall the malicious program.
    Make sure to read all of the prompts carefully, because some malicious programs try to sneak things in hoping that you won’t read closely.
    Windows 10: Complete the uninstall process

  1. Go to “Program and Features”.

    Right-click on the Start button in the taskbar, then select “Programs and Features”. This will take you directly to your list of installed programs.
    Right click on Start and select Programs and Features

  2. Search for malicious program and uninstall it.

    The “Programs and Features” screen will be displayed with a list of all the programs installed on your computer. Scroll through the list until you find any unknown or suspicious program, then click to highlight it, then click the “Uninstall” button.

    Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program.

    If you have checked your computer for malicious programs and did not find any, you can proceed with the next step in this guide.

    Select malicious program then click on Uninstall

  3. Follow the on-screen prompts to uninstall malicious program.

    In the next message box, confirm the uninstall process by clicking on Yes, then follow the prompts to uninstall malicious program. Make sure to read all of the prompts carefully, because some malicious programs try to sneak things in hoping that you won’t read closely.

  1. Open the “Control Panel”.

    Click on the “Start” button, then click on “Control Panel“.
    Windows 7 go to Control Panel

  2. Click on “Uninstall a Program”.

    When the “Control Panel” appears, click on “Uninstall a Program” from the Programs category.
    Select Uninstall malicious program from Control Panel

  3. Search for malicious programs and uninstall them.

    The “Programs and Features” screen will be displayed with a list of all the programs installed on your computer. Scroll through the list until you find any suspicious or unknown program, then click to highlight it, then click the “Uninstall” button.
    Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program.

    If you have checked your computer for malicious programs and did not find any, you can proceed with the next step in this guide.

    Uninstall malware from Windows 7

  4. Follow the on-screen prompts to uninstall malicious program.

    In the next message box, confirm the uninstall process by clicking on Yes, then follow the prompts to uninstall malicious program. Make sure to read all of the prompts carefully, because some malicious programs try to sneak things in hoping that you won’t read closely.

If you are experiencing difficulty while attempting to uninstall a program, you can use Revo Uninstaller to completely remove the unwanted program from your computer.

Now that the malicious programs have been removed from your computer, we can proceed with the next step in this guide.

STEP 2: Reset browsers back to default settings

In this step, we will remove spam notifications,  malicious extensions, and change to default any settings that might have been changed by malware.
Please note that this method will remove all extensions, toolbars, and other customizations but will leave your bookmarks and favorites intact. For each browser that you have installed on your computer, please click on the browsers tab below and follow the displayed steps to reset that browser.

ChromeFirefoxMicrosoft EdgeInternet Explorer
Reset Chrome for Windows to default settings

We will now reset your Chrome browser settings to their original defaults. This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history, and saved passwords will not be cleared.

  1. Click the three dots in the top-right corner and then click on “Settings”.

    Open Chrome and click on the menu button (represented by three vertical dots) in the top right corner of the window. In the dropdown menu that opens, click “Settings“. Click on the Chrome menu button then on the Settings button
  2. Click “Advanced”.

    Chrome’s “Settings” should now be displayed in a new tab or window, depending on your configuration. In the left sidebar, click on the “Advanced” link. Click on the Advanced link
  3. Click “Reset and clean up”.

    In the left sidebar, under the “Advanced” section, click on “Reset and clean up“. Click Reset and clean up button
  4. Click “Reset settings to their original defaults”.

    In the main window, the “Reset and clean up” section is visible, as shown in the screenshot below. Click on “Reset settings to their original defaults“. Click on Reset settings to their original defaults
  5. Click “Reset settings”.

    A confirmation dialog will now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, click on the “Reset settings” button. Click on Reset Settings to restore Google Chrome to its default settings
  6. (Optional) Reset Chrome Data Sync.

    In case a malicious extension reinstalls itself even after performing a browser reset, you have an additional option to reset the data sync for your browser. To do this, navigate to chrome.google.com/sync and click on the Clear Data button. Chrome Sync Reset
Reset Firefox for Windows to default settings

We will now reset your Firefox browser settings to their default. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history, and open tabs.

  1. Click the three horizontal lines in the top-right corner and then click on “Help”.

    Click on Firefox’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled “Help“.
    Click on the Firefox Menu button then select Help button

  2. Click “More troubleshooting information”.

    From the Help menu, click on “More troubleshooting information“.
    Click More Troubleshooting Information

  3. Click on “Refresh Firefox”

    When the “Troubleshooting Information” page opens, click on the “Refresh Firefox” button.
    Click on Refresh Firefox

  4. Confirm that you want to reset your browser settings.

    To finish the reset process, click on the “Refresh Firefox” button in the new confirmation window that opens.
    Click again on Refresh Firefox button

  5. Click “Finish”.

    Firefox will now close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on “Finish“.

    Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

Reset Microsoft Edge to default settings

We will now reset your Microsoft Edge browser settings to their default. This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history, and saved passwords will not be cleared.

  1. Click the three dots in the top-right corner and then click on “Settings”.

    In the top right corner, click on Microsoft Edge’s main menu button, represented by three horizontal dots. When the drop-down menu appears, click on “Settings“.
    Click the three dots in the top-right corner and then click on Settings

  2. Click on “Reset Settings”.

    On the left side of the window, click on “Reset Settings“.
    Click Reset Settings option

  3. Click on “Restore settings to their default values”.

    In the main window, click on “Restore settings to their default values“.
    Select Restore settings to their default values

  4. Click “Reset”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, click on the “Reset” button.
    Click Reset to reset your browser
    Microsoft Edge will now erase all your personal data, browsing history, and disable all installed extensions. Your bookmarks, though, will remain intact and still be accessible.

Reset Internet Explorer to default settings

We will now reset your Internet Explorer browser settings to their default. You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your computer.

  1. Go to “Internet Options”.

    Open Internet Explorer, click on the gear icon in the upper-right part of your browser, then select “Internet Options“.

  2. Select the “Advanced” tab, then click “Reset”

    In the “Internet Options” dialog box, select the “Advanced” tab, then click on the “Reset” button.

  3. Click on “Reset”.

    In the “Reset Internet Explorer settings” section, select the “Delete personal settings” checkbox, then click on the “Reset” button.

  4. Click on “Close”.

    When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box.
    Close your browser and then you can open Internet Explorer again.

STEP 3: Use Malwarebytes Anti-Malware to remove malware and unwanted programs

In this third step, we will install Malwarebytes to scan and remove any infections, adware, or potentially unwanted programs that may be present on your computer.

Malwarebytes stands out as one of the leading and widely-used anti-malware solutions for Windows, and for good reason. It effectively eradicates various types of malware that other programs often overlook, all at no cost to you. When it comes to disinfecting an infected device, Malwarebytes has consistently been a free and indispensable tool in the battle against malware. We highly recommend it for maintaining a clean and secure system.

  1. Download Malwarebytes for Windows

    You can download Malwarebytes by clicking the link below.

    MALWAREBYTES FOR WINDOWS DOWNLOAD LINK
    (The above link will open a new page from where you can download Malwarebytes)
  2.  

    Install Malwarebytes

    After the download is complete, locate the MBSetup file, typically found in your Downloads folder. Double-click on the MBSetup file to begin the installation of Malwarebytes on your computer. If a User Account Control pop-up appears, click “Yes” to continue the Malwarebytes installation.

    MBAM1
  3. Follow the On-Screen Prompts to Install Malwarebytes

    When the Malwarebytes installation begins, the setup wizard will guide you through the process.

    • You’ll first be prompted to choose the type of computer you’re installing the program on—select either “Personal Computer” or “Work Computer” as appropriate, then click on Next.

      MBAM3 1
    • Malwarebytes will now begin the installation process on your device.

      MBAM4
    • When the Malwarebytes installation is complete, the program will automatically open to the “Welcome to Malwarebytes” screen.

      MBAM6 1
    • On the final screen, simply click on the Open Malwarebytes option to start the program.

      MBAM5 1
  4. Enable “Rootkit scanning”.

    Malwarebytes Anti-Malware will now start, and you will see the main screen as shown below. To maximize Malwarebytes’ ability to detect malware and unwanted programs, we need to enable rootkit scanning. Click on the “Settings” gear icon located on the left of the screen to access the general settings section.

    MBAM8

    In the settings menu, enable the “Scan for rootkits” option by clicking the toggle switch until it turns blue.

    MBAM9

    Now that you have enabled rootkit scanning, click on the “Dashboard” button in the left pane to get back to the main screen.

  5. Perform a Scan with Malwarebytes.

    To start a scan, click the Scan button. Malwarebytes will automatically update its antivirus database and begin scanning your computer for malicious programs.

    MBAM10
  6. Wait for the Malwarebytes scan to complete.

    Malwarebytes will now scan your computer for browser hijackers and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check the status of the scan to see when it is finished.

    MBAM11
  7. Quarantine detected malware

    Once the Malwarebytes scan is complete, it will display a list of detected malware, adware, and potentially unwanted programs. To effectively remove these threats, click the “Quarantine” button.

    MBAM12

    Malwarebytes will now delete all of the files and registry keys and add them to the program’s quarantine.

    MBAM13

  8. Restart your computer.

    When removing files, Malwarebytes may require a reboot to fully eliminate some threats. If you see a message indicating that a reboot is needed, please allow it. Once your computer has restarted and you are logged back in, you can continue with the remaining steps.

    MBAM14

STEP 4: Use HitmanPro to scan your computer for badware

In this next step, we will scan the computer with HitmanPro to ensure that no other malicious programs are installed on your device.

HitmanPro is a second-opinion scanner that takes a unique cloud-based approach to malware scanning. HitmanPro scans the behavior of active files and also files in locations where malware normally resides for suspicious activity. If it finds a suspicious file that’s not already known, HitmanPro sends it to its clouds to be scanned by two of the best antivirus engines today, which are Bitdefender and Kaspersky.

Although HitmanPro is shareware and costs $24.95 for 1 year on 1 PC, there is no limit on scanning. The limitation only kicks in when there is a need to remove or quarantine detected malware by HitmanPro on your system and by then, you can activate the one-time 30-days trial to enable the cleanup.

  1. Download HitmanPro.

    You can download HitmanPro by clicking the link below.

    HITMANPRO DOWNLOAD LINK
    (The above link will open a new web page from where you can download HitmanPro)
  2. Install HitmanPro.

    When HitmanPro has finished downloading, double-click on “hitmanpro.exe” (for 32-bit versions of Windows) or “hitmanpro_x64.exe” (for 64-bit versions of Windows) to install this program on your computer. In most cases, downloaded files are saved to the Downloads folder.

    Double-click on the HitmanPro file

    You may be presented with a User Account Control pop-up asking if you want to allow HitmanPro to make changes to your device. If this happens, you should click “Yes” to continue with the installation.

    Windows asking for permissions to run the HitmanPro setup

  3. Follow the on-screen prompts.

    When HitmanPro starts you will be presented with the start screen as shown below. Click on the “Next” button to perform a system scan.

    Click Next to install HitmanPro on your PC

    HitmanPro final installer screen

  4. Wait for the HitmanPro scan to complete.

    HitmanPro will now begin to scan your computer for malicious programs.
    HitmanPro scans your computer for any infections, adware, or potentially unwanted programs that may be present

  5. Click on “Next”.

    When HitmanPro has finished the scan, it will display a list of all the malware that it has found. Click on the “Next” button to have HitmanPro remove the detected items.

    HitmanPro scan summary. Click Next to remove malware

  6. Click on “Activate free license”.

    HitmanPro may now require to activate the free 30-days trial to remove the malicious files. To do this, click on the “Activate free license” button to begin the free 30 days trial and remove all the malicious files from your computer.
    Click on the Activate free license button

    When the malware removal process is complete, it will display a screen that shows the status of the various programs that were removed. At this screen, you should click on the Next button and then if prompted you should click on the Reboot button. If HitmanPro does not prompt you to reboot, please just click on the Close button.

STEP 5: Use AdwCleaner to remove adware and malicious browser policies

In this final step, we will use AdwCleaner to remove the malicious browser policies that were set by browser hijackers on your computer and delete malicious browser extensions.

AdwCleaner is a free popular on-demand scanner that can detect and remove malware that even the most well-known anti-virus and anti-malware applications fail to find. This on-demand scanner includes a lot of tools that can be used to fix the side effects of adware. browser hijackers and other malware.

  1. Download AdwCleaner.

    You can download AdwCleaner by clicking the link below.

    ADWCLEANER DOWNLOAD LINK

    (The above link will open a new web page from where you can download AdwCleaner)
  2. Double-click on the setup file.

    Double-click on the file named “adwcleaner_x.x.x.exe” to start AdwCleaner. In most cases, downloaded files are saved to the Downloads folder.
    Download AdwCleaner on your computer

    AdwCleaner program will now open and you will be presented with the program’s license agreement. After you read it, click on the I agree button if you wish to continue. If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.

    Windows ask if you want to run AdwCleaner

  3. Enable “Reset Chrome policies” to remove malicious browser policies.

    When AdwCleaner starts, on the left side of the window, click on “Settings” and then enable “Reset Chrome policies“.

    Enable Reset Chrome policies to remove malicious browser policies

  4. Click on the “Scan” button.

    On the left side of the AdwCleaner window, click on “Dashboard” and then click “Scan” to perform a computer scan.

    Click on Scan to start a AdwCleaner scan

  5. Wait for the AdwCleaner scan to finish.

    AdwCleaner will now scan your computer for malware. This process can take a few minutes.

    AdwCleaner scanning for adware and other malware

  6. Click on “Quarantine” to remove malware.

    When the AdwCleaner scan is completed it will display all of the items it has found. Click on the “Quarantine” button to remove the malicious programs from your computer.

    Click on Quarantine to remove malware

  7. Click on “Continue” to remove the malicious programs.

    AdwCleaner will now prompt you to save any open files or data as the program will need to close any open programs before it starts to clean. Click on the “Continue” button to finish the removal process.
    Click Continue to remove malicious files

    AdwCleaner will now delete all detected malware from your computer. When the malware removal process is complete, you may be asked to restart your computer.

Your computer should now be free of Unwanted Apps and Malware and other malware.

If your current antivirus allowed this malicious program on your computer, you may want to consider purchasing Malwarebytes Premium to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow one of the steps:

Remove Unwanted Apps and Malware from Macs

Remove Unwanted Apps and Malware from Mac

To remove Unwanted Apps and Malware from your Mac, follow these steps:

STEP 1: Remove malicious profiles

Profiles are used by IT admins in businesses to control the behavior of their Macs. These profiles can configure a Mac to do many different things, some of which are not otherwise possible.
When it comes to home users, adware and browser hijackers are using the configuration profile to prevent users from removing malicious programs from the computer. This also prevents the user from changing that behavior in the browser’s settings.

In this first step, we will check your computer to see if any configuration profiles are installed. To do this, follow the below steps:

  1. Open “System Preferences”

    From the Apple menu, select System Preferences.

  2. Search for “Profiles”

    When the System Preferences window opens, search for the Profiles icon.
    Search for Profiles in System Preferences

    If there isn’t a Profiles icon, you don’t have any profiles installed, which is normal and you can continue with the next steps.
  3. Remove the malicious profiles

    If there’s a Profile icon, click on it and select any suspicious profile that you want to remove, and then press the – (minus) button. Click Remove to remove the profile.
    Remove malicious profiles from your Mac

STEP 2: Delete malicious apps

In this second step, we will try to identify and remove any malicious apps and files that might be installed on your computer. Sometimes redirects or adware programs can have usable Uninstall entries that can be used to remove these programs.

  1. Quit the malicious programs

    On the Apple menu bar, in the top-right corner, if you see any unknown or suspicious icon, click on it and then select Quit.

  2. Open “Finder”

    Click the Finder application on your dock.
    Open Finder

  3. Click on “Applications”

    In the Finder left pane, click on “Applications“.
    Click on Applications

  4. Find and remove the malicious app.

    The “Applications” screen will be displayed with a list of all the apps installed on your device. Scroll through the list until you find the malicious app, right-click it, and then click “Move to Trash”.

    Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program. Here are some known malicious programs: SearchMine, TakeFresh, TopResults, FeedBack, ApplicationEvents, GeneralOpen, PowerLog, MessengerNow, ImagePrime, GeneralNetSearch, Reading Cursors, GlobalTechSearch, PDFOnline-express, See Scenic Elf, MatchKnowledge, Easy Speedtest, or WebDiscover.

    Find malicious programs and Remove It

  5. Click “Empty Trash”

    On the dock, right-click on the trash icon and select “Empty Trash”. Doing so deletes the Trash’s contents, including the program that you just sent to the Trash.
    Empty Trash

  6. Find and remove the malicious files

    1. Click the desktop to make sure you’re in the Finder, choose “Go” then click on “Go to Folder“.Go to Folder mac
    2. Type or copy/paste each of the below paths into the window that opens, then click Go.
      • /Library/LaunchAgents
      • ~/Library/LaunchAgents
      • /Library/Application Support
      • /Library/LaunchDaemons
      Type the commands in the Go to Folder window

    3. Look out for any suspicious files that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program. These are some known malicious files: “com.adobe.fpsaud.plist” “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, or “com.myppes.net-preferences.plist”. When you find a malicious file move it to the Trash.

STEP 3: Reset browsers back to default settings

In this third step, we will remove spam push notifications and malicious extensions, and change to default any settings that might have been changed by malware.
For each browser that you have installed on your computer, please click on the tab below and follow the displayed steps to reset that browser.

Safari BrowserChrome for Mac BrowserFirefox for Mac Browser
Remove malicious extensions and settings from Safari

To remove malware from Safari we will check if there are any malicious extensions installed on your browser and what settings have been changed by this malicious program.

  1. Go to Safari’s “Preferences”.

    On the menu bar, click the “Safari” menu and select “Preferences”.
    On the Menu bar Click on Safari then Preference

  2. Check Homepage.

    This will open a new window with your Safari preferences, opened to the “General” tab. Some browser hijackers may change your default homepage, so in the Homepage field make sure it’s a web page you want to use as your start-up page.

    Change Homepage in Safari

  3. Click “Extensions”

    Next, click on the “Extensions” tab.
    Click on Extensions MacOS

  4. Find and uninstall malicious extensions.

    The “Extensions” screen will be displayed with a list of all the extensions installed on Safari. Look out for any suspicious browser extension that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine extension. By default, there are no extensions installed on Safari so it’s safe to remove an extension
    Click on Uninstall to remove malicious extension

  5. Remove spam notifications ads

    Click Preferences, click Websites, then click Notifications. Deselect “Allow websites to ask for permission to send push notifications”.

    Deselect Allow websites to ask for permission to send push notifications

  6. Remove all data stored by websites on your computer.

    In the Safari menu, choose “Preferences…”, select “Privacy” at the top of the new window that appears, and then click the “Manage Website Data” button.
    Click Manage Website Data

    In the next dialog box, click “Remove All“. It will ask you if you are sure you want to remove all data stored by websites on your computer. Select “Remove Now” to clear data that could be used to track your browsing.

    Click Remove All Website Data

  7. Empty Safari Caches.

    From your Safari menu bar, click Safari and select Preferences, then select the Advanced tab. Enable the checkbox to “Show Develop menu in menu bar“.
    Show Dev Bar

    From the menu bar select Develop, then click on Empty Caches as seen in the image below.
    empty cache

Remove malware from Chrome for Mac

To remove malware from Chrome for Mac we will reset the browser settings to their default. Doing these steps will erase all configuration information from Chrome such as your home page, tab settings, saved form information, browsing history, and cookies. This process will also disable any installed extensions. All of your bookmarks, though, will be preserved.

  1. Click on the three dots at the top right and go to Settings.

    Click on Chrome’s main menu button, represented by three dots at the top right corner. Now click on the menu option labeled Settings as shown by the arrow in the picture below, which will open the basic settings screen. Click on the Chrome menu button then on the Settings button
  2. In the left sidebar, click on the “Reset and Cleanup” option.

    In the left sidebar, click on “Reset and clean up“. Click on Reset and Cleanup
  3. Click “Reset settings to their original defaults”.

    Now click on the “Reset settings to their original defaults”. link as shown in the image below.  Reset Chrome
  4. Click “Reset Settings” button.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, click on the “Reset Settings” button. Confirm Reset Chrome browser
  5. (Optional) Reset Chrome Data Sync.

    In case a malicious extension reinstalls itself even after performing a browser reset, you have an additional option to reset the data sync for your browser. To do this, navigate to chrome.google.com/sync and click on the Clear Data button. Chrome Sync Reset
Remove malware from Firefox for Mac

To remove malware from Firefox for Mac we will reset the browser settings to its default. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history, and open tabs.

  1. Go to the “Help” menu.

    Click on Firefox’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled “Help“.
    Image - Click on the Firefox Menu button then select Help

  2. Click “Troubleshooting Information”.

    Next click on the “Troubleshooting Information” option as indicated by the arrow in the image below. This will bring you to a Troubleshooting page.

    Image - Troubleshooting Information option in Firefox Mac

  3. Click on “Refresh Firefox”

    Click the “Refresh Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
    Image - Click on the Refresh Firefox button Mac

  4. Confirm.

    To continue, click on the “Refresh Firefox” button in the new confirmation window that opens.
    Image - Click again on Refresh Firefox button

  5. Click on “Finish”.

    Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.

Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

STEP 4: Run a scan with Malwarebytes for Mac to remove malware

In this final step, we will scan the computer with Malwarebytes for Mac to find and remove any malicious programs that might be installed on your Mac.

Malwarebytes for Mac is an on-demand scanner that can destroy many types of malware that other software tends to miss without costing you absolutely anything. When it comes to cleaning up an infected device, Malwarebytes has always been free, and we recommend it as an essential tool in the fight against malware.

  1. Download Malwarebytes for Mac.

    You can download Malwarebytes for Mac by clicking the link below.

    MALWAREBYTES FOR MAC DOWNLOAD LINK
    (The above link will open a new page from where you can download Malwarebytes for Mac)
  2. Double-click on the Malwarebytes setup file.

    When Malwarebytes has finished downloading, double-click on the setup file to install Malwarebytes on your computer. In most cases, downloaded files are saved to the Downloads folder.

    Double-click on setup file to install Malwarebytes

  3. Follow the on-screen prompts to install Malwarebytes.

    When the Malwarebytes installation begins, you will see the Malwarebytes for Mac Installer which will guide you through the installation process. Click “Continue“, then keep following the prompts to continue with the installation process.

    Click Continue to install Malwarebytes for Mac

    Click again on Continue to install Malwarebytes for Mac for Mac

    Click Install to install Malwarebytes on Mac

    When your Malwarebytes installation completes, the program opens to the Welcome to Malwarebytes screen. Click the “Get started” button.

  4. Select “Personal Computer” or “Work Computer”.

    The Malwarebytes Welcome screen will first ask you what type of computer are you installing this program, click either Personal Computer or Work Computer.
    Select Personal Computer or Work Computer mac

  5. Click on “Scan”.

    To scan your computer with Malwarebytes, click on the “Scan” button. Malwarebytes for Mac will automatically update the antivirus database and start scanning your computer for malware.
    Click on Scan button to start a system scan Mac

  6. Wait for the Malwarebytes scan to complete.

    Malwarebytes will scan your computer for adware, browser hijackers, and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Wait for Malwarebytes for Mac to scan for malware

  7. Click on “Quarantine”.

    When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected. To remove the malware that Malwarebytes has found, click on the “Quarantine” button.
    Review the malicious programs and click on Quarantine to remove malware

  8. Restart computer.

    Malwarebytes will now remove all the malicious files that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your computer.
    Malwarebytes For Mac requesting to restart computer

Your computer should now be free of Unwanted Apps and Malware and other malware.

If your current antivirus allowed a malicious program on your computer, you might want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.

Remove Unwanted Apps and Malware from Android

Remove Unwanted Apps and Malware from Android

To remove Unwanted Apps and Malware from your phone or tablet, follow these steps:

STEP 1: Uninstall malicious apps

In this first step, we will check if any malicious apps are installed on your phone. Sometimes browser hijackers or adware apps can have usable Uninstall entries that can be used to remove these apps.

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find the malicious app.

    The “Apps” screen will be displayed with a list of all the applications that are installed on your phone. Scroll through the list and look out for any suspicious app that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program.
    Most often, cyber criminals hide malware inside video or photo editing apps, weather apps, and camera apps.

    Search trough the Apps list for the malicious app
  4. Uninstall the malicious app

    When you find a suspicious or malicious app, tap on it to uninstall it. This won’t start the app but will open up the app details screen. If the app is currently running press the “Force stop” button, then tap on “Uninstall”.
    Uninstall malicious app from Android

    A confirmation dialog should be displayed to confirm you want to uninstall the app, tap on “OK” to remove the malicious app from your phone.

    Confirm uninstall app from Android phone

STEP 2: Reset browsers back to default settings

In this second step, we will reset your browser to its default settings to remove spam notifications, unwated search redirects, and restore its factory settings

Resetting the browser settings to their default it’s an easy task on Windows or Mac computers; however, when it comes to Android, this can’t be done directly because it’s not an option built-in into the browser settings. Restoring the browser settings on Android can be done by clearing the application data. This will remove all the cookies, cache, and other site settings that may have been saved. So let’s see how we can restore your browser to its factory settings.

Chrome for AndroidFirefoxOperaSamsung Internet BrowserMicrosoft Edge

Remove malware from Chrome for Android

To reset Chrome for Android to its default settings, follow the below steps:

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find and tap on Chrome.

    The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Chrome app, then tap on it to open the app’s details.
    Tap on Chrome

  4. Tap “Storage”.

    When Chrome’s app info menu is displayed, tap on “Storage“.
    Tap on Storage

  5. Tap “Manage Space”.

    Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
    Tap on Manage Storage

  6. Tap “Clear all data”.

    Tap “Clear all data” to delete all Chrome’s data including accounts, bookmarks, and your settings to reset the default settings.
    Tap on Clear All Data

  7. Confirm by tapping “Ok”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.
    Tap Ok to restore default settings

Remove malware from Firefox for Android

To reset Firefox for Android to its default settings, follow the below steps:

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find and tap on Firefox.

    The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Firefox app, then tap on it to open the app’s details.
    Search trough the Apps list for the malicious app

  4. Tap “Storage”.

    When Firefox’s app info menu is displayed, tap on “Storage“.
    Firefox - Tap on Storage

  5. Tap “Manage Space”.

    Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
    Firefox - Tap on Manage Storage

  6. Tap “Clear all data”.

    Tap “Clear all data” to delete all Firefox data including accounts, bookmarks, and your settings to reset the default settings.
    Firefox - Tap on Clear All Data

  7. Confirm by tapping “Ok”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.

Remove malware from the Opera browser

To reset the Opera browser to its default settings, follow the below steps:

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find and tap on Opera.

    The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Opera app, then tap on it to open the app’s details.
    Search trough the Apps list for the malicious app

  4. Tap “Storage”.

    When Opera’s app info menu is displayed, tap on “Storage“.
    Opera - Tap on Storage

  5. Tap “Manage Space”.

    Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
    Opera - Tap on Manage Storage

  6. Tap “Clear all data”.

    Tap “Clear all data” to delete all Opera’s data including accounts, bookmarks, and your settings to reset the default settings.
    Opera - Tap on Clear All Data

  7. Confirm by tapping “Ok”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.

Remove malware from Samsung Internet Browser

To reset the Samsung Internet Browser to its default settings, follow the below steps:

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find and tap on Samsung Internet Browser.

    The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Samsung Internet Browser app, then tap on it to open the app’s details.
    Search trough the Apps list for the malicious app

  4. Tap “Storage”.

    When the Samsung Internet Browser’s app info menu is displayed, tap on “Storage“.
    Samsung Internet Browser - Tap on Storage

  5. Tap “Manage Space”.

    Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
    Samsung Internet Browser - Tap on Manage Storage

  6. Tap “Clear all data”.

    Tap “Clear all data” to delete all Samsung Internet Browser’s data including accounts, bookmarks, and your settings to reset the default settings.
    Samsung Internet Browser - Tap on Clear All Data

  7. Confirm by tapping “Ok”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.

Remove malware from Microsoft Edge for Android

To reset the Microsoft Edge for Android to its default settings, follow the below steps:

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find and tap on Microsoft Edge.

    The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Microsoft Edge app, then tap on it to open the app’s details.
    Search trough the Apps list for the malicious app

  4. Tap “Storage”.

    When the Microsoft Edge’s app info menu is displayed, tap on “Storage“.
    Microsoft Edge - Tap on Storage

  5. Tap “Manage Space”.

    Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
    Microsoft Edge - Tap on Manage Storage

  6. Tap “Clear all data”.

    Tap “Clear all data” to delete all Microsoft Edge’s data including accounts, bookmarks, and your settings to reset the default settings.
    Microsoft Edge - Tap on Clear All Data

  7. Confirm by tapping “Ok”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.

STEP 3: Use Malwarebytes for Android to remove malicious apps

In this final step, we will install Malwarebytes for Android to scan and remove malicious apps from your phone or tablet.

Malwarebytes for Android automatically detects and removes dangerous threats like malware and ransomware so you don’t have to worry about your most-used device being compromised. Aggressive detection of adware and potentially unwanted programs keeps your Android phone or tablet running smooth.

  1. Download Malwarebytes for Android.

    You can download Malwarebytes for Android by clicking the link below.

    MALWAREBYTES FOR ANDROID DOWNLOAD LINK
    (The above link will open a new page from where you can download Malwarebytes for Android)
  2. Install Malwarebytes for Android on your phone.

    In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.

    Tap Install to install Malwarebytes for Android

    When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.
    Malwarebytes for Android - Open App

  3. Follow the on-screen prompts to complete the setup process

    When Malwarebytes will open, you will see the Malwarebytes Setup Wizard which will guide you through a series of permissions and other setup options.
    This is the first of two screens that explain the difference between the Premium and Free versions. Swipe this screen to continue.
    Malwarebytes Setup Screen 1
    Tap on “Got it” to proceed to the next step.
    Malwarebytes Setup Screen 2
    Malwarebytes for Android will now ask for a set of permissions that are required to scan your device and protect it from malware. Tap on “Give permission” to continue.
    Malwarebytes Setup Screen 3
    Tap on “Allow” to permit Malwarebytes to access the files on your phone.
    Malwarebytes Setup Screen 4

  4. Update database and run a scan with Malwarebytes for Android

    You will now be prompted to update the Malwarebytes database and run a full system scan.

    Malwarebytes fix issue

    Click on “Update database” to update the Malwarebytes for Android definitions to the latest version, then click on “Run full scan” to perform a system scan.

    Update database and run Malwarebytes scan on phone

  5. Wait for the Malwarebytes scan to complete.

    Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Malwarebytes scanning Android for Vmalware

  6. Click on “Remove Selected”.

    When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes for Android has detected. To remove the malicious apps that Malwarebytes has found, tap on the “Remove Selected” button.
    Remove malware from your phone

  7. Restart your phone.

    Malwarebytes for Android will now remove all the malicious apps that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your device.

Your phone should now be free of Unwanted Apps and Malware and other malware.

If your current antivirus allowed a malicious app on your phone, you may want to consider purchasing the full-featured version of Malwarebytes to protect against these types of threats in the future.
If you are still having problems with your phone after completing these instructions, then please follow one of the steps:

Remove Unwanted Apps and Malware from iOS

Remove Unwanted Apps and Malware from iPhone and iPad

To remove Unwanted Apps and Malware alert from your iPhone and iPad, follow these steps:

STEP 1: Clean your browser

In this first step, we will clean your Safari browser by using the built-in “Clear History and Website Data” feature.
“Clear History and Website Data” allows you to delete the browsing history and website data that is stored on your device. This can include information such as the websites you have visited, your search history, and any data that has been stored by websites you have visited, such as cookies and cache.

  1. Do not tap on the malicious browser window or pop-ups. Instead, tap on the tab icon located in the lower right corner of the screen, as shown in the image below.
    Tabs Icon
  2. Tap the X button on the tab or swipe up to safely close it.
    Tap X to close malicious site
  3. Tap the Settings app.
    Open Settings App
  4. Toggle on Airplane Mode to temporarily disconnect your phone from the internet and block unwanted access.
    Enable Airplane Mode
  5. Scroll down and tap Safari.
    Tap Safari
  6. Tap Clear History and Website Data.
    Tap Clear History
  7. Confirm that you want to clear the history and data by tapping “Clear History and Data” in the pop-up window.
    Tap to confirm
  8. While in Safari settings, make sure to toggle on Block Pop-ups and Fraudulent Website Warning.
    Enable Popup Blocker
  9. Tap on Settings in the upper-left corner to return to the main Settings menu.
    Settings Shortcut
  10. Toggle Airplane Mode back off to re-connect your phone to the internet.
    Disable Airplane Mode

STEP 2: Delete unwanted apps

In the next step, we will remove any potentially unwanted apps that may be installed on your iPhone. If you have downloaded an app after being redirected to the App Store by suspicious websites, it is recommended to delete it.

  1. On the home screen, tap and hold on the app icon until all of the icons start to wiggle.

  2. Tap the “X” button that appears on the top left corner of the app icon.

  3. Confirm that you want to delete the app by tapping “Delete”.

That’s it, your iPhone should be clean and you can continue browsing the Internet. We recommend that you install an ad blocker like AdGuard to block the malicious ads.

If you continue to have malware related issues with your device after completing the above steps, we recommend to take one of these actions:

Frequently Asked Questions about the Walmart Gift Card Scam

The Walmart gift card scam is a prevalent fraud that has victimized many online shoppers. If you’ve heard about this scam or want to learn how to avoid it, this FAQ will provide answers to the most common questions asked.

What exactly is the Walmart gift card scam?

The Walmart gift card scam is a fraud where scammers create fake websites and online ads promoting a gift card giveaway. The ads promise users the chance to win free Walmart gift cards worth hundreds of dollars. However, it is all a ploy to steal personal information and money from victims. There is no actual gift card giveaway.

How do scammers carry out the Walmart gift card scam?

Scammers create online ads and spoofed websites mimicking Walmart’s branding. The fake pages promise visitors they can win gift cards by completing a short survey. After entering personal details, victims are told to pay a small “shipping fee” to collect their prize. But it’s a trap to capture credit card information and enroll victims in unwanted subscription plans.

What techniques do scammers use to promote the fake Walmart gift card giveaway?

Scammers rely on social media ads, YouTube videos, SMS texts, pop-up ads, and spam emails to spread links to their fraudulent Walmart domains. They tailor the ads with eye-catching graphics and urgent messaging, trying to trick users into clicking through to the phishing sites.

What are some common flags that indicate a Walmart gift card offer is a scam?

Look for poor spelling and grammar, non-secure web addresses, requests for personal data, logos or branding that appears off, mandatory upfront fees, and monthly subscription plans buried in fine print. These are signs of a scam.

Will Walmart ever contact you demanding personal information or payment to receive a gift card prize?

No, legitimate contests from Walmart will never require your credit card or sensitive data to award prizes. Disregard any fake promotions that seem suspicious or ask for payments upfront. Only provide information through Walmart’s official website and social media accounts.

What should you do if you already entered your information on a Walmart gift card scam website?

Immediately contact your bank and card issuer to cancel your account if you submitted any financial information. Place fraud alerts, check your credit reports, and change compromised passwords. File complaints with the FTC, state attorney general, and Walmart to report the fraud.

Am I able to get my money back if I paid the shipping fees or unauthorized subscription charges?

While difficult, it is possible to dispute the charges and receive refunds from your bank if you are persistent. Call to explain it was fraudulent and provide evidence that the gift card offer was a scam. Many victims find success by continuously pressing their claims.

How can I spot the difference between legitimate and scam Walmart gift card promotions?

To identify real versus fake offers, go directly to Walmart’s website or official social media pages. Walmart will never request sensitive data for a chance to win a gift card. Be wary of third-party ads directing you offsite that look suspicious or too good to be true.

What steps can I take to avoid the Walmart gift card scam in the future?

Avoid clicking random online ads or text links. Use ad blockers to reduce malicious pop-ups. Don’t give personal or financial data for prize offers. Check URL spellings and branding closely. Only enter payment info on Walmart’s verified website when making actual purchases.

Hopefully this FAQ helps clarify how the Walmart gift card scam works and provides some best practices to avoid becoming a victim. Let me know if you need any clarification or have additional questions!

The Bottom Line on Avoiding the Walmart Gift Card Scam

Like many online scams, the Walmart Gift Card Giveaway fraud exploits people’s inherent desires to get something for nothing. By posing as legitimate giveaways or contests, these scammers trick users into handing over financial information and unknowingly signing up for recurring monthly fees.

Protect yourself by recognizing common red flags, using healthy skepticism when dealing with promotions that seem too good to be true, and taking steps to limit losses and undo damages if you do get caught in this fraud.

Walmart does award prizes to loyal customers, but will never ask you to pay money upfront or provide credit card details before sending a gift card prize. Be vigilant to avoid this years-long scam as you search for real giveaways and deals online and across social media platforms.

Stay safe! Let me know if you need me to expand on any part of this article or have additional questions about the Walmart gift card scam.

How to Stay Safe Online

Here are 10 basic security tips to help you avoid malware and protect your device:

  1. Use a good antivirus and keep it up-to-date.

    Shield Guide

    It's essential to use a good quality antivirus and keep it up-to-date to stay ahead of the latest cyber threats. We are huge fans of Malwarebytes Premium and use it on all of our devices, including Windows and Mac computers as well as our mobile devices. Malwarebytes sits beside your traditional antivirus, filling in any gaps in its defenses, and providing extra protection against sneakier security threats.

  2. Keep software and operating systems up-to-date.

    updates-guide

    Keep your operating system and apps up to date. Whenever an update is released for your device, download and install it right away. These updates often include security fixes, vulnerability patches, and other necessary maintenance.

  3. Be careful when installing programs and apps.

    install guide

    Pay close attention to installation screens and license agreements when installing software. Custom or advanced installation options will often disclose any third-party software that is also being installed. Take great care in every stage of the process and make sure you know what it is you're agreeing to before you click "Next."

  4. Install an ad blocker.

    Ad Blocker

    Use a browser-based content blocker, like AdGuard. Content blockers help stop malicious ads, Trojans, phishing, and other undesirable content that an antivirus product alone may not stop.

  5. Be careful what you download.

    Trojan Horse

    A top goal of cybercriminals is to trick you into downloading malware—programs or apps that carry malware or try to steal information. This malware can be disguised as an app: anything from a popular game to something that checks traffic or the weather.

  6. Be alert for people trying to trick you.

    warning sign

    Whether it's your email, phone, messenger, or other applications, always be alert and on guard for someone trying to trick you into clicking on links or replying to messages. Remember that it's easy to spoof phone numbers, so a familiar name or number doesn't make messages more trustworthy.

  7. Back up your data.

    backup sign

    Back up your data frequently and check that your backup data can be restored. You can do this manually on an external HDD/USB stick, or automatically using backup software. This is also the best way to counter ransomware. Never connect the backup drive to a computer if you suspect that the computer is infected with malware.

  8. Choose strong passwords.

    lock sign

    Use strong and unique passwords for each of your accounts. Avoid using personal information or easily guessable words in your passwords. Enable two-factor authentication (2FA) on your accounts whenever possible.

  9. Be careful where you click.

    cursor sign

    Be cautious when clicking on links or downloading attachments from unknown sources. These could potentially contain malware or phishing scams.

  10. Don't use pirated software.

    Shady Guide

    Avoid using Peer-to-Peer (P2P) file-sharing programs, keygens, cracks, and other pirated software that can often compromise your data, privacy, or both.

To avoid potential dangers on the internet, it's important to follow these 10 basic safety rules. By doing so, you can protect yourself from many of the unpleasant surprises that can arise when using the web.

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