3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p is a cryptocurrency wallet that is part of a type of attack known as “Clipper” malware, which hijacks a user’s clipboard and replaces a destination crypto address with the malicious hacker’s crypto address.
What is 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p?
3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p is a part of a CryptoCurrency Clipboard Hijacker that works by monitoring the infected device clipboard for cryptocurrency addresses, and if one is detected, will swap it out with the 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p crypto address. Unless the victim of this attack double-checks the address after they paste it, the sent coins will go to the 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p address under the attacker’s control instead of the intended recipient. Most victims will have no idea that this address swap took place.
As 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Clipper malware runs in the background with no indication that it is even running, is it not easy to spot that you are infected.
Double-check every step in all transactions that involve anything valuable, from sensitive information to money. When using the clipboard, always check if what you pasted is what you intended to enter.
How did 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p get on my computer?
The 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p malware is installed by the users, whether that is knowingly or not. Often, this type of program is offered through advertisements or bundled with other software, leaving the user puzzled about where this software came from.
Unfortunately, some free downloads do not adequately disclose that other software will also be installed and you may find that you have installed 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p without your knowledge.
You should always pay attention when installing software because often, a software installer includes optional installs. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.
To remove the 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Crypto Malware and check your computer for other malicious programs, please use the free malware removal guide below.
How to Remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware from Windows, Mac, or Android
Please perform all the steps in the correct order. If you have any questions or doubts at any point, stop and ask for our assistance.
3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware can infect Windows, Mac, or Android devices so we’ve covered below all these operating systems.
How to Remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware from Windows
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How to Remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware from Mac
How to Remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware from Android
- STEP 1: Start your computer in Safe Mode with Networking
- STEP 2: Use Malwarebytes to remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Clipper Malware
- STEP 3: Use HitmanPro to scan for 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware
- STEP 4: Use AdwCleaner to remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p CryptoCurrency Clipboard Hijacker
- STEP 5: Double-check for 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware with Emsisoft Emergency Kit
- STEP 6: Reset your web browser to its original settings to remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware
STEP 1: Start your computer in Safe Mode with Networking
In this first step, we will start your computer in Safe Mode with Networking to prevent malicious drivers and services from loading at Windows start-up. We’re using Safe mode because it starts Windows in a basic state, using a limited set of files and drivers. Use the below tabs to select the instructions for your operating system version.
- Press Windows logo key + I on your keyboard to open Settings. If that doesn’t work, right-click on the Start button, then select Settings. In the right window, click on Recovery.
- Under Advanced startup, select Restart now.
Now that you are in Windows Recovery Environment, you will follow these steps to take you to safe mode:
- On the Choose an option screen, select “Troubleshoot“.
- On the “Troubleshoot” screen, click the “Advanced Options” button.
- On the “Advanced Options” page, click the “Startup Settings” option.
- On the “Startup Settings” page, click the “Restart”.
- After your device restarts, you’ll see a list of options. Select option 5 from the list or press F5 to enter Safe Mode with Networking.
- While your computer is running in Safe Mode with Networking, we will need to download, install and run a scan with Malwarebytes (explained in Step 2).
- Press the Windows logo key + I on your keyboard to open Settings. If that doesn’t work, select the Start button, then select Settings.
- When the Windows Settings window opens, select Update & Security, then click on Recovery.
- Under Advanced startup, select Restart now.
Now that you are in Windows Recovery Environment, you will follow these steps to take you to safe mode:
- On the Choose an option screen, select “Troubleshoot“.
- On the “Troubleshoot” screen, click the “Advanced Options” button.
- On the “Advanced Options” page, click the “Startup Settings” option. In Windows 8, this option is labeled “Windows Startup Settings” instead.
- On the “Startup Settings” page, click the “Restart”.
- After your device restarts, you’ll see a list of options. Select option 5 from the list or press F5 to enter Safe Mode with Networking.
- While your computer is running in Safe Mode with Networking, we will need to download, install and run a scan with Malwarebytes (explained in Step 2).
- Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
- When the computer starts you will see your computer’s hardware being listed. When you see this information start to press the F8 key repeatedly until you are presented with the Advanced Boot Options.
- In the Advanced Boot Options screen, use the arrow keys to highlight Safe Mode with Networking and then press Enter.
- While your computer is running in Safe Mode with Networking, we will need to download, install and run a scan with Malwarebytes (explained in Step 2). In some cases, victims may have issues while trying to start the computer in Safe Mode with Networking, if this happens, you can try to scan your computer with Malwarebytes in normal mode.
STEP 2: Use Malwarebytes to remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Clipper Malware
In this second step, we will install and run a scan with Malwarebytes to remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware, viruses, and other malware from your computer.
Malwarebytes Free is one of the most popular and most used anti-malware software for Windows, and for good reasons. It is able to destroy many types of malware that other software tends to miss, without costing you absolutely nothing. When it comes to cleaning up an infected device, Malwarebytes has always been free and we recommend it as an essential tool in the fight against malware.
-
Download Malwarebytes Free.
While your computer is in Safe Mode with Networking, download Malwarebytes by clicking the link below.
MALWAREBYTES DOWNLOAD LINK
(The above link will open a new page from where you can download Malwarebytes) -
Double-click on the Malwarebytes setup file.
When Malwarebytes has finished downloading, double-click on the MBSetup file to install Malwarebytes on your computer. In most cases, downloaded files are saved to the Downloads folder.
You may be presented with a User Account Control pop-up asking if you want to allow Malwarebytes to make changes to your device. If this happens, you should click “Yes” to continue with the Malwarebytes installation.
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Follow the on-screen prompts to install Malwarebytes.
When the Malwarebytes installation begins, you will see the Malwarebytes setup wizard which will guide you through the installation process. The Malwarebytes installer will first ask you what type of computer are you installing this program on, click either Personal Computer or Work Computer.
On the next screen, click “Install” to install Malwarebytes on your computer.
When your Malwarebytes installation completes, the program opens to the Welcome to Malwarebytes screen. Click the “Get started” button.
-
Click on “Scan”.
To scan your computer with Malwarebytes, click on the “Scan” button. Malwarebytes will automatically update the antivirus database and start scanning your computer for malware.
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Wait for the Malwarebytes scan to complete.
Malwarebytes will scan your computer for adware and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
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Click on “Quarantine”.
When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected. To remove the malicious programs that Malwarebytes has found, click on the “Quarantine” button.
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Restart computer.
Malwarebytes will now remove all the malicious files and registry keys that it has found. To complete the malware removal process, Malwarebytes will ask you to restart your computer.
When the malware removal process is complete, your computer should start in normal mode (if not, simply restart your device to exit Safe Mode) and continue with the rest of the instructions. Now that your computer is out for the Safe Mode, we recommend that you run another scan with Malwarebytes to make sure all the malware that was detected is removed.
STEP 3: Use HitmanPro to scan for 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware
In this third step, we will install HitmanPro to scan the computer for 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware, Rootkits, Exploits, and other malware.
HitmanPro is a second opinion scanner that takes a unique cloud-based approach to malware scanning. HitmanPro scans the behavior of active files and also files in locations where malware normally resides for suspicious activity. If it finds a suspicious file that’s not already known, HitmanPro sends it to its clouds to be scanned by two of the best antivirus engines today, which are Bitdefender and Kaspersky.
Although HitmanPro is shareware and costs $24.95 for 1 year on 1 PC, there is no limit on scanning. The limitation only kicks in when there is a need to remove or quarantine detected malware by HitmanPro on your system and by then, you can activate the one-time 30-days trial to enable the clean up.
-
Download HitmanPro.
You can download HitmanPro by clicking the link below.
HITMANPRO DOWNLOAD LINK
(The above link will open a new web page from where you can download HitmanPro) -
Install HitmanPro.
When HitmanPro has finished downloading, double-click on “hitmanpro.exe” (for 32-bit versions of Windows) or “hitmanpro_x64.exe” (for 64-bit versions of Windows) to install this program on your PC. In most cases, downloaded files are saved to the Downloads folder.
You may be presented with a User Account Control pop-up asking if you want to allow HitmanPro to make changes to your device. If this happens, you should click “Yes” to continue with the installation. -
Follow the on-screen prompts.
When HitmanPro starts you will be presented with the start screen as shown below. Click on the “Next” button to perform a system scan.
-
Wait for the HitmanPro scan to complete.
HitmanPro will now begin to scan your computer for malicious programs. This process will take a few minutes.
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Click on “Next”.
When HitmanPro has finished the scan, it will display a list of all the malware that the program has found. Click on the “Next” button to remove the malicious programs.
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Click on “Activate free license”.
Click on the “Activate free license” button to begin the free 30 days trial and remove all the malicious files from your PC.
When the process is complete, you can close HitmanPro and continue with the rest of the instructions.
STEP 4: Use AdwCleaner to remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p CryptoCurrency Clipboard Hijacker
In this fourth step, we will use AdwCleaner to remove malicious browser policies set by 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p CryptoCurrency Clipboard Hijacker and other malware from your computer.
AdwCleaner is a free popular on-demand scanner that can detect and remove malware that even the most well-known anti-virus and anti-malware applications fail to find. This on-demand scanner includes a lot of tools that can be used to fix side-effects of adware or browser hijackers.
-
Download AdwCleaner.
You can download AdwCleaner by clicking the link below.
ADWCLEANER DOWNLOAD LINK
(The above link will open a new web page from where you can download AdwCleaner) -
Double-click on the setup file.
Double-click on the file named “adwcleaner_x.x.x.exe” to start AdwCleaner. In most cases, downloaded files are saved to the Downloads folder.
You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
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Enable “Reset Chrome policies”.
When AdwCleaner starts, on the left side of the window, click on “Settings” and then enable “Reset Chrome policies“.
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Click on “Scan Now”.
On the left side of the window, click on “Dashboard” and then click “Scan Now” to perform a system scan.
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Wait for the AdwCleaner scan to complete.
AdwCleaner will now scan your PC for malicious files. This process can take a few minutes.
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Click on “Clean & Repair”.
When AdwCleaner has finished it will display a list of all the malware that the program found. Click on the “Clean & Repair” button to remove the malicious files from your computer.
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Click on “Clean & Restart Now”
When the malware removal process is complete, AdwCleaner may need to restart your device. Click on the “Clean & Restart Now” button to finish the removal process.
When the process is complete, you can close Adwcleaner and continue with the rest of the instructions.
STEP 5: Double-check for 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware with Emsisoft Emergency Kit
While the previous scans are more than enough, we’re recommending Emsisoft Emergency Kit to users who still have malware-related issues or just want to make sure their computer is 100% clean.
Emsisoft Emergency Kit is a free and powerful on-demand scanner that can be used to remove viruses, trojans, spyware, adware, worms, and other malicious programs.
-
Download Emsisoft Emergency Kit.
You can download Emsisoft Emergency Kit by clicking the link below.
EMSISOFT EMERGENCY KIT DOWNLOAD LINK
(The above link will open a new web page from where you can download Emsisoft Emergency Kit) -
Install Emsisoft Emergency Kit.
Double-click on the EmsisoftEmergencyKit setup file to start the installation process, then click on the “Install” button.
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Start Emsisoft Emergency Kit.
On your desktop, the “EEK” folder (C:\EEK) should now be open. To start Emsisoft, click on the “Start Emsisoft Emergency Kit” file to open this program.
You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
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Click on “Malware Scan”.
Emsisoft Emergency Kit will start and it will ask you for permission to update itself. Once the update process is complete, click on the “Scan” tab, and perform a “Malware Scan“.
Emsisoft Emergency Kit will now scan your PC for malicious files. This process can take a few minutes.
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Click on “Quarantine Selected”.
When the Emsisoft scan has finished, you will be presented with a screen reporting which malicious files were detected on your computer. To remove the malicious programs, click on the “Quarantine Selected“.
When the malware removal process is complete, the Emsisoft Emergency Kit may need to restart your computer. Click on the “Reebot” button to restart your PC. After you restart your computer, you can close Emsisoft Anti-Malware and continue with the rest of the instructions.
STEP 6: Reset your web browser to its original settings to remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware
If you are still having problems with the 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware then you should also reset your browsers back to their default configuration. Please note that this method will remove all extensions, toolbars, and other customizations but will leave your bookmarks and favorites intact. For each browser that you have installed on your computer, please click on the browsers tab below and follow the displayed steps to reset that browser.
Remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware from Google Chrome
To remove Trojans from Google Chrome, we will reset the browser settings to their original defaults. This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history, and saved passwords will not be cleared.
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Click the three dots in the top-right corner and then click on “Settings”.
Open Chrome and click on the menu button (represented by three vertical dots) in the top right corner of the window. In the dropdown menu that opens, click “Settings“.
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Click “Advanced”.
Chrome’s “Settings” should now be displayed in a new tab or window, depending on your configuration. In the left sidebar, click on the “Advanced” link.
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Click “Reset and clean up”.
In the left sidebar, under the “Advanced” section, click on “Reset and clean up“.
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Click “Reset settings to their original defaults”.
In the main window, the “Reset and clean up” section is visible, as shown in the screenshot below. Click on “Reset settings to their original defaults“.
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Click “Reset settings”.
A confirmation dialog will now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, click on the “Reset settings” button.
Remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware from Firefox
To remove the Trojans from Firefox we will reset the browser settings to their default. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history, and open tabs.
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Click the three horizontal lines in the top-right corner and then click on “Help”.
Click on Firefox’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled “Help“.
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Click “More troubleshooting information”.
From the Help menu, click on “More troubleshooting information“.
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Click on “Refresh Firefox”
When the “Troubleshooting Information” page opens, click on the “Refresh Firefox” button.
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Confirm that you want to reset your browser settings.
To finish the reset process, click on the “Refresh Firefox” button in the new confirmation window that opens.
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Click “Finish”.
Firefox will now close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on “Finish“.
Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.
Remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware from Microsoft Edge
To remove the Trojans from Microsoft Edge we will reset the browser settings to their default. This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history, and saved passwords will not be cleared.
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Click the three dots in the top-right corner and then click on “Settings”.
In the top right corner, click on Microsoft Edge’s main menu button, represented by three horizontal dots. When the drop-down menu appears, click on “Settings“.
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Click on “Reset Settings”.
On the left side of the window, click on “Reset Settings“.
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Click on “Restore settings to their default values”.
In the main window, click on “Restore settings to their default values“.
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Click “Reset”.
A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, click on the “Reset” button.
Microsoft Edge will now erase all your personal data, browsing history, and disable all installed extensions. Your bookmarks, though, will remain intact and still be accessible.
Remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware from Internet Explorer
To remove the Trojans from Internet Explorer we will reset the browser settings to their default. You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your computer.
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Go to “Internet Options”.
Open Internet Explorer, click on the gear icon in the upper-right part of your browser, then select “Internet Options“.
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Select the “Advanced” tab, then click “Reset”
In the “Internet Options” dialog box, select the “Advanced” tab, then click on the “Reset” button.
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Click on “Reset”.
In the “Reset Internet Explorer settings” section, select the “Delete personal settings” checkbox, then click on the “Reset” button.
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Click on “Close”.
When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box.
Close your browser and then you can open Internet Explorer again.
Your computer should now be free of malware. If you are still experiencing problems while trying to remove malware from your computer, you can ask for help in our Malware Removal Assistance for Windows forum.
- STEP 1: Remove Malicious Profiles from your Mac
- STEP 2: Remove Malicious Programs from Mac
- STEP 3: Use Malwarebytes for Mac to remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware
- STEP 4: Remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware from your Mac Browser
STEP 1: Remove Malicious Profiles from your Mac
Profiles are used by IT admins in businesses to control the behavior of their Macs. These profiles can configure a Mac to do many different things, some of which are not otherwise possible.
When it comes to home users, 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware is using the configuration profile to prevent users from removing malicious programs from the computer. This also prevents the user from changing that behavior in the browser’s settings.
In this first step, we will check your computer to see if any configuration profiles are installed. To do this, follow the below steps:
-
Open “System Preferences”
From the Apple menu, select System Preferences.
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Search for “Profiles”
When the System Preferences window opens, search for the Profiles icon.
If there isn’t a Profiles icon, you don’t have any profiles installed, which is normal and you can continue with the next steps. -
Remove the malicious profiles
If there’s a Profile icon, click on it and select any suspicious profile that you want to remove, and then press the – (minus) button. Click Remove to remove the profile.
STEP 2: Remove Malicious Programs from Mac
In this second step, we will try to identify and remove any malicious apps and files that might be installed on your computer. Sometimes 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware can have usable Uninstall entries that can be used to remove them.
-
Quit the malicious programs
On the Apple menu bar, in the top-right corner, if you see any unknown or suspicious icon, click on it and then select Quit.
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Open “Finder”
Click the Finder application on your dock.
-
Click on “Applications”
In the Finder left pane, click on “Applications“.
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Find and remove the malicious app.
The “Applications” screen will be displayed with a list of all the apps installed on your device. Scroll through the list until you find the malicious app, right-click it, and then click “Move to Trash”.
Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program. Here are some known malicious programs: SearchMine, TakeFresh, TopResults, FeedBack, ApplicationEvents, GeneralOpen, PowerLog, MessengerNow, ImagePrime, GeneralNetSearch, Reading Cursors, GlobalTechSearch, PDFOnline-express, See Scenic Elf, MatchKnowledge, Easy Speedtest, or WebDiscover.
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Click “Empty Trash”
On the dock, right-click on the trash icon and select “Empty Trash”. Doing so deletes the Trash’s contents, including the program that you just sent to the Trash.
-
Find and remove the malicious files
- Click the desktop to make sure you’re in the Finder, choose “Go” then click on “Go to Folder“.
- Type or copy/paste each of the below paths into the window that opens, then click Go.
- /Library/LaunchAgents
- ~/Library/LaunchAgents
- /Library/Application Support
- /Library/LaunchDaemons
- Look out for any suspicious files that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program. Here are some known malicious files: Here are some known malicious files: “com.adobe.fpsaud.plist” “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, or “com.myppes.net-preferences.plist”. When you find a malicious file move it to the Trash.
- Click the desktop to make sure you’re in the Finder, choose “Go” then click on “Go to Folder“.
STEP 3: Use Malwarebytes for Mac to remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware
In this third step, we will download, install and run a scan with Malwarebytes for Mac to find and remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware and other malware from your Mac.
Malwarebytes for Mac is an on-demand scanner that can destroy many types of malware that other software tends to miss without costing you absolutely nothing. When it comes to cleaning up an infected device, Malwarebytes has always been free, and we recommend it as an essential tool in the fight against malware.
-
Download Malwarebytes for Mac.
You can download Malwarebytes for Mac by clicking the link below.
MALWAREBYTES FOR MAC DOWNLOAD LINK
(The above link will open a new page from where you can download Malwarebytes for Mac) -
Double-click on the Malwarebytes setup file.
When Malwarebytes has finished downloading, double-click on the setup file to install Malwarebytes on your computer. In most cases, downloaded files are saved to the Downloads folder.
-
Follow the on-screen prompts to install Malwarebytes.
When the Malwarebytes installation begins, you will see the Malwarebytes for Mac Installer which will guide you through the installation process. Click “Continue“, then keep following the prompts to continue with the installation process.
When your Malwarebytes installation completes, the program opens to the Welcome to Malwarebytes screen. Click the “Get started” button.
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Select “Personal Computer” or “Work Computer”.
The Malwarebytes Welcome screen will first ask you what type of computer are you installing this program, click either Personal Computer or Work Computer.
-
Click on “Scan”.
To scan your Mac with Malwarebytes, click on the “Scan” button. Malwarebytes for Mac will automatically update the antivirus database and start scanning your computer for malware.
-
Wait for the Malwarebytes scan to complete.
Malwarebytes will scan your computer for malware. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
-
Click on “Quarantine”.
When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected. To remove the malware that Malwarebytes has found, click on the “Quarantine” button.
-
Restart computer.
Malwarebytes will now remove all the malicious files that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your computer.
When the malware removal process is complete, you can close Malwarebytes and continue with the rest of the instructions.
STEP 4: Remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware from your Mac Browser
In this final step, we will reset the browser back to its default settings to remove any malicious browser extension, unwanted search engine, or spam browser notifications.
Remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware from Chrome for Mac
To remove malicious browser extensions, unwanted search engines, or spam browser notifications from Chrome for Mac we will reset the browser settings to their default.
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Click on the three dots at the top right and click “Settings”.
Click on Chrome’s main menu button, represented by three dots at the top right corner. Now click on the menu option labeled Settings as shown by the arrow in the picture below, which will open the basic settings screen.
-
At the bottom, click “Advanced”.
Chrome’s “Settings” should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the “Advanced” link (as seen in the below example).
-
Under the section “Reset,” click “Reset”.
Chrome’s advanced settings should now be displayed. Scroll down until the “Reset and clean up” section is visible, as shown in the example below. Next, click on the “Reset settings to their original defaults” button.
-
Confirm by clicking “Reset”.
A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, click on the “Reset Settings” button.
If the above steps didn’t help you remove malicious browser extensions from Chrome for Mac, you can follow the below steps:
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Remove the unwanted policies created by malware from Chrome
In many cases, changes to Chrome may not be fixed with a simple browser reset. In such a case, a malicious program may have created unwanted policies on your browser. You can check if any unwanted policies are loaded into the browser by typing chrome://policy into the URL bar.
To reset these policies, follow these steps:- Open a new Terminal window. To do this, go to Finder > Go > Utilities > Terminal
- Enter the following commands, pressing enter after each line:
- defaults write com.google.Chrome HomepageIsNewTabPage -bool false
- defaults write com.google.Chrome NewTabPageLocation -string “https://www.google.com/”
- defaults write com.google.Chrome HomepageLocation -string “https://www.google.com/”
- defaults delete com.google.Chrome DefaultSearchProviderSearchURL
- defaults delete com.google.Chrome DefaultSearchProviderNewTabURL
- defaults delete com.google.Chrome DefaultSearchProviderName
- defaults delete com.google.Chrome ExtensionInstallSources
- After running these commands, quit Chrome if you haven’t already done so, then launch it again and check chrome://policy to see if the same keys are still present (you may need to click the “Reload policies” button for changes to show up). If they’re gone, you should be able to change your search engine and home page back to your preferred defaults in Chrome’s settings.
-
Remove the “Managed by your organization” policy from Chrome
Some malicious programs are known to install managed preferences to set the home page and search engine settings in Chrome. To check for these, do the following:
- Quit Chrome
- Click the desktop to make sure you’re in the Finder, choose “Go” then click on “Go to Folder“.
- Type or copy/paste the following path into the window that opens, then click Go: /Library/Managed Preferences/
- Paste the below path into the window that opens, then click Go:
Look for the following files, where [username] is your username:- com.google.Chrome.plist
- [username]/com.google.Chrome.plist
- [username]/complete.plist
These may be legitimate, so open these files with TextEdit and see if they have links to the troublesome site in them. If they do, delete them and restart Chrome.
-
Uninstall Google Chrome from your computer
If the above options didn’t help you remove the malicious redirects, it is easier to completely remove Chrome and all data, then reinstall the browser. To do this, click the Finder icon, from the menu bar. Choose Go, and click Go to Folder, then paste one of the below paths into the window that opens.
You will need to delete all of the below items, but before doing this be aware that this will delete all data for all Google apps you have installed, such as your bookmarks, so you will need to export them before doing this.- /Applications/Chrome.app
- /Library/Application Support/Google/
- /Library/Google/
- ~/Library/Application Support/Google/
- ~/Library/Google/
- ~/Library/Preferences/com.google.Chrome.plist
Note: The “~” indicates that it’s the current user’s Library which is often invisible in recent versions of macOS. To get to it you must hold down the Option (sometimes labeled Alt) key and select Library from the Finder’s Go menu.
After deleting all of the above files, restart your device. You can now download and re-install Google Chrome on your device. You will need to import any exported bookmarks or other data, and may need to reinstall any other Google apps that you use.
Remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware from Safari
To remove malicious browser extensions, unwanted search engines, or spam browser notifications from Safari we will go through its settings.
-
Go to Safari’s “Preferences”.
On the menu bar, click the “Safari” menu and select “Preferences”.
-
Check Homepage.
This will open a new window with your Safari preferences, opened to the “General” tab. Some 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware may change your default homepage, so in the Homepage field make sure it’s a web page you want to use as your start-up page.
-
Click “Extensions”
Next, click on the “Extensions” tab.
-
Find and uninstall malicious browser extensions.
The “Extensions” screen will be displayed with a list of all the extensions installed on Safari. Scroll through the list and search for any unknown or suspicious extension, and then click on “Uninstall” to remove it.
Look out for any suspicious browser extension that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine extension. By default, there are no extensions installed on Safari so it’s safe to remove any extension.
-
Remove spam push notifications.
Click Preferences, click Websites, then click Notifications. Deselect “Allow websites to ask for permission to send push notifications”.
Remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware from Firefox for Mac
To remove malicious browser extensions, unwanted search engines, or spam browser notifications from Firefox for Mac we will reset the browser settings to their default. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history, and open tabs.
-
Go to the “Help” menu.
Click on Firefox’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled “Help“.
-
Click “More troubleshooting information”.
From the Help menu, click on “More troubleshooting information“.
If you’re unable to access the “Help” menu, type about:support in your address bar to bring up the Troubleshooting information page. -
Click on “Refresh Firefox”
Click the “Refresh Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
-
Confirm.
To continue, click on the “Refresh Firefox” button in the new confirmation window that opens.
-
Click on “Finish”.
Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.
Your Mac computer and browser should now be free of 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware and other malware. If your current antivirus allowed a malicious program on your computer, you might want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.
- STEP 1: Uninstall Malicious Apps from Android
- STEP 2: Use Malwarebytes for Android to remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware
- STEP 3: Remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware from your Android Browser
STEP 1: Uninstall Malicious Apps from Android
In this first step, we will check if any malicious apps are installed on your phone. Sometimes 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware can have usable Uninstall entries that can be used to remove these apps.
-
Open the “Settings” menu.
Tap on the “Settings” app from your phone menu or home screen.
-
Tap on “Apps”.
When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
-
Find the malicious app.
The “Apps” screen will be displayed with a list of all the applications that are installed on your phone. Scroll through the list until you find the unknown or malicious app. Look out for any suspicious app that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program.
Most often, cybercriminals hide malware inside video or photo editing apps, weather apps, and camera apps.Here are some known malicious apps: ES File Explorer, Xender, Amber Weather Widget, GO Weather Forecast & Widgets, Kitty Play, Touchpal, and Z Camera. If you cannot find the malicious app, we advise you to uninstall all the recently installed applications.
-
Uninstall the malicious app
When you find a suspicious or malicious app, tap on it to uninstall it. This won’t start the app but will open up the app details screen. If the app is currently running press the “Force stop” button, then tap on “Uninstall”.
A confirmation dialog should be displayed to confirm you want to uninstall the app, tap on “OK” to remove the malicious app from your phone.
STEP 2:Use Malwarebytes for Android to remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware
In this next step, we will install Malwarebytes for Android to scan and remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware and malicious apps from your phone.
Malwarebytes for Android is an antivirus app that searches all files and apps quickly and effectively for malware or potentially unwanted programs such as screen lockers or 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware, freeing your phone from bloatware.
-
Download Malwarebytes for Android.
You can download Malwarebytes for Android by clicking the link below.
MALWAREBYTES FOR ANDROID DOWNLOAD LINK
(The above link opens a Google Play Store from where you can download Malwarebytes for Android) -
Install Malwarebytes for Android on your phone.
In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.
When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.
-
Follow the on-screen prompts to complete the setup process
When Malwarebytes will open, you will see the Malwarebytes Setup Wizard which will guide you through a series of permissions and other setup options.
This is the first of two screens that explain the difference between the Premium and Free versions. Swipe this screen to continue.
Tap on “Got it” to proceed to the next step.
Malwarebytes for Android will now ask for a set of permissions that are required to scan your device and protect it from malware. Tap on “Give permission” to continue.
Tap on “Allow” to permit Malwarebytes to access the files on your phone.
-
Update database and run a scan with Malwarebytes for Android
You will now be prompted to update the Malwarebytes database and run a full system scan.
Click on “Update database” to update the Malwarebytes for Android definitions to the latest version, then click on “Run full scan” to perform a system scan.
-
Wait for the Malwarebytes scan to complete.
Malwarebytes will now start scanning your phone for 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
-
Click on “Remove Selected”.
When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes for Android has detected. To remove the malicious apps that Malwarebytes has found, tap on the “Remove Selected” button.
-
Restart your phone.
Malwarebytes for Android will now remove all the malicious apps that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your phone.
STEP 3: Remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware from your Android Browser
In this final step, we will reset the browser back to its default settings to remove unwanted search engines, malicious homepage, or spam browser notifications.
Resetting the browser settings to their default it’s an easy task on Windows or Mac computers; however, when it comes to Android, this can’t be done directly because it’s not an option built-in into the browser settings. Restoring the browser settings on Android can be done by clearing the application data. This will remove all the cookies, cache, and other site settings that may have been saved.
So let’s see how we can restore your browser to its factory settings.
Remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware from Chrome for Android
To reset Chrome for Android to its default settings, follow the below steps:
-
Open the “Settings” menu.
Tap on the “Settings” app from your phone menu or home screen.
-
Tap on “Apps”.
When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
-
Find and tap on Chrome.
The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Chrome app, then tap on it to open the app’s details.
-
Tap “Storage”.
When Chrome’s app info menu is displayed, tap on “Storage“.
-
Tap “Manage Space”.
Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
-
Tap “Clear all data”.
Tap “Clear all data” to delete all Chrome’s data including accounts, bookmarks, and your settings to reset the default settings.
-
Confirm by tapping “Ok”.
A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.
Remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware from Firefox for Android
To reset Firefox for Android to its default settings, follow the below steps:
-
Open the “Settings” menu.
Tap on the “Settings” app from your phone menu or home screen.
-
Tap on “Apps”.
When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
-
Find and tap on Firefox.
The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Firefox app, then tap on it to open the app’s details.
-
Tap “Storage”.
When Firefox’s app info menu is displayed, tap on “Storage“.
-
Tap “Manage Space”.
Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
-
Tap “Clear all data”.
Tap “Clear all data” to delete all Firefox’s data including accounts, bookmarks, and your settings to reset the default settings.
-
Confirm by tapping “Ok”.
A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.
Remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware from the Opera browser
To reset the Opera browser to its default settings, follow the below steps:
-
Open the “Settings” menu.
Tap on the “Settings” app from your phone menu or home screen.
-
Tap on “Apps”.
When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
-
Find and tap on Opera.
The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Opera app, then tap on it to open the app’s details.
-
Tap “Storage”.
When Opera’s app info menu is displayed, tap on “Storage“.
-
Tap “Manage Space”.
Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
-
Tap “Clear all data”.
Tap “Clear all data” to delete all Opera’s data including accounts, bookmarks, and your settings to reset the default settings.
-
Confirm by tapping “Ok”.
A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.
Remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware from Samsung Internet Browser
To reset the Samsung Internet Browser to its default settings, follow the below steps:
-
Open the “Settings” menu.
Tap on the “Settings” app from your phone menu or home screen.
-
Tap on “Apps”.
When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
-
Find and tap on Samsung Internet Browser.
The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Samsung Internet Browser app, then tap on it to open the app’s details.
-
Tap “Storage”.
When the Samsung Internet Browser’s app info menu is displayed, tap on “Storage“.
-
Tap “Manage Space”.
Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
-
Tap “Clear all data”.
Tap “Clear all data” to delete all Samsung Internet Browser’s data including accounts, bookmarks, and your settings to reset the default settings.
-
Confirm by tapping “Ok”.
A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.
Remove 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware from Microsoft Edge for Android
To reset the Microsoft Edge for Android to its default settings, follow the below steps:
-
Open the “Settings” menu.
Tap on the “Settings” app from your phone menu or home screen.
-
Tap on “Apps”.
When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
-
Find and tap on Microsoft Edge.
The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Microsoft Edge app, then tap on it to open the app’s details.
-
Tap “Storage”.
When the Microsoft Edge’s app info menu is displayed, tap on “Storage“.
-
Tap “Manage Space”.
Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
-
Tap “Clear all data”.
Tap “Clear all data” to delete all Microsoft Edge’s data including accounts, bookmarks, and your settings to reset the default settings.
-
Confirm by tapping “Ok”.
A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.
Your phone and browser should now be free of 3Ex2BJT2aiqDJKPAFeuWMbB4T6MhML384p Malware and other malware. If your current antivirus allowed a malicious app on your phone, you may want to consider purchasing the full-featured version of Malwarebytes to protect against these types of threats in the future.
If you are still having problems with your phone after completing these instructions, then please follow one of the steps:
- Restore your phone to factory settings by going to Settings > General management > Reset > Factory data reset.
- Ask for help in our Mobile Malware Removal Help & Support forum.