CONDUIT MALWARE

[marcuspassey]

report attached for latest scan

 

[g3n-h@ckm@n]

Then after that , tell me the persistent problems

 

[marcuspassey]

I still cant perform windows updates

 

[g3n-h@ckm@n]

would you like to give the EXACT error message please ?

 

[marcuspassey]

yeah sure image attached

 

[marcuspassey]

another attachment

 

[g3n-h@ckm@n]

I beleive I saw this file in your computer , if it's the case , delete it


C:\Windows\Tasks\update-sys.job

then try to install manually IE11

http://windows.microsoft.com/en-us/internet-explorer/ie-11-worldwide-languages

 

[marcuspassey]

How do I find that file mate? im not good at finding stuff like this

 

[g3n-h@ckm@n]

start menu/my computer/Local Disk C: => Windows => Tasks => update-sys.job

 

[marcuspassey]

I cant see it after going into windows tasks ive attached it

 

[g3n-h@ckm@n]

ok before doing what i whote above , try to do that

Start Menu => Programs => Accessories => right click on "command prompt" => "run as administrator"

in the black windows type (or paste)

net stop wuauserv (then [enter])

ren %windir%\Softwaredistribution %Windir%\SoftwareDistribution.bak (then [enter])

net start wuauserv (then [enter])

close the command prompt , reboot your machine and try again your updates

 

[marcuspassey]

when I enter this

ren %windir%\Softwaredistribution %Windir%\SoftwareDistribution.bak (then [enter])

net start wuauserv

it says

the syntax of the command is incorrect

 

[g3n-h@ckm@n]

you respect the spaces between ?

(then [enter]) => do not enter this part in the command promt

 

[marcuspassey]

yes im just entering this

ren %windir%\Softwaredistribution %Windir%\SoftwareDistribution.bak

then it comes up with

the syntax of the command is incorrect

 

[g3n-h@ckm@n]

had the command prompt say

"windows update service is stopped" just before ?

 

[marcuspassey]

ill attach an image

 

[g3n-h@ckm@n]

ok you'll have to rename manually

keep the command prompt opened.

start Menu => my computer => Disk C: => Windows

rename the "SoftwareDistribution" folder by "SoftwareDistribution.bak"

and then when it's OK return to the command prompt and :

net start wuauserv

then [enter]

is it ok ?

 

[marcuspassey]

not sure ill attach an image i changed the folder name

 

[g3n-h@ckm@n]

What's that ????

when you stop he says it's not in fonction and when you start , it's already started .???????

 

[marcuspassey]

Yes I know whats that all about?

I did enter it twice by mistake after changing the folder name so I guess it had started then I entered net start wuauserv

again