Troubleshoot Dell Laptop running extremely slow

[MChambers]

Hi all, I have a Dell Inspiron I3 - 4500U CPU @ 1.70GHz - 400GB ram - 64 bit OS running Window 10 Home..

It takes my computer so long to start and then very long to do anything after that. Opening Firefox, Chrome, emails.. everything takes forever..
I am running Norton through my internet service provider, I have run CCleaner, Spybot... I have 374GB free on my harddrive...

This is driving me crazy..

Please help!!!

 

[SHvFl]

It could be a million reasons. High temperatures, bad drive, viruses, high ram usage and the list can go on and on and on.

Can you try and check your pc temperatures and if they are low to format so you can remove the possibility of a software issue?

 

[frogboy]

This might help also.
MemTest86 - Official Site of the x86 Memory Testing Tool

 

[frogboy]

@MChambers Do You understand Our instructions and are You With us so far?

Not sure he is online at this time.

 

[MChambers]

Sorry, I was in a work meeting.. and have another to go to in 5 minutes.. I will try what you said in a little while.

 

[MChambers]

Here is the temp monitor...

 

[SHvFl]

Here is the temp monitor...

50c is fine so it's not temperature. Open task manager and tell us what the ram and cpu usage is.

Also get hard disk sentinel and confirm that the drive is not dying

Hard Disk Sentinel - HDD health and temperature monitoring

 

[MChambers]

CPU is fluctuating as high as 93%
Looks like RAM is at 62%
downloading Hard Disk Sentinel now

 

[SHvFl]

CPU is fluctuating as high as 93%
Looks like RAM is at 62%
downloading Hard Disk Sentinel now

It's the cpu i guess if it's hitting 93%. Open task manager, sort cpu from high to low and show us what it's using it.

 

[MChambers]

Here is the result of running Harddisk Sentinel

"The hard disk status is PERFECT. Problematic or weak sectors were not found and there are no spin up or data transfer errors.

No actions needed."

 

[MChambers]

It's the cpu i guess if it's hitting 93%. Open task manager, sort cpu from high to low and show us what it's using it.

 

[mekelek]

mcafee webadvisor oh god

 

[SHvFl]

It's showing 11% though not 93% so cpu is not the issue either. Define takes forever to open Chrome. Time how long it takes to open Chrome so we can guess if it makes sense for a mechanical drive.

I assume it felt faster before?

 

[Daljeet]

I'm having same specification laptop from acer. I agreed with @SHvFl

It could be a million reasons. High temperatures, bad drive, viruses, high ram usage and the list can go on and on and on.

Can you try and check your pc temperatures and if they are low to format so you can remove the possibility of a software issue?

And running two memory hunger application (chrome,firefox) slow down your system. Disable auto start services (which is you not need). I see in my pc 60% ram is used in fresh installed window.

 

[brambedkar59]

Click on the "startup" tab in task manager and attach a screenshot, so we can see what's loading just after boot.
Also post a screenshot of "This Pc" in Windows explorer (showing all the drives), so we can rule out free space problems in 'C' drive.

 

[MChambers]

mcafee webadvisor oh god

Oh God what? Should I remove that?

 

[MChambers]

Click on the "startup" tab in task manager and attach a screenshot, so we can see what's loading just after boot.
Also post a screenshot of "This Pc" in Windows explorer (showing all the drives), so we can rule out free space problems in 'C' drive.

 

[509322]

Hi all, I have a Dell Inspiron I3 - 4500U CPU @ 1.70GHz - 400GB ram - 64 bit OS running Window 10 Home..

It takes my computer so long to start and then very long to do anything after that. Opening Firefox, Chrome, emails.. everything takes forever..
I am running Norton through my internet service provider, I have run CCleaner, Spybot... I have 374GB free on my harddrive...

This is driving me crazy..

Please help!!!

How old is the system ?

Clean install Windows and rebuild your system. If you already did that a couple of times and it did not resolve the problem, then look to hardware problems.

Clean installing Windows is the best advice you are going to get. Don't expect a precise solution to your problem as it could be anything. People will have you running in circles and in the end you will be no further along in fixing the system than you are at the moment.

Do you know how to do a clean install of Windows and rebuild it ?

 

[509322]

Hi all, I have a Dell Inspiron I3 - 4500U CPU @ 1.70GHz - 400GB ram - 64 bit OS running Window 10 Home.

You mean 4 GB RAM and 400 GB hard drive space ?

How much RAM does the system have ? If RAM is 2 or less GB, then that right there could be a source of issues since Win10 doesn't play well on systems with low RAM - despite Microsoft saying it does.

 

[Trooper]

You mean 4 GB RAM and 400 GB hard drive space ?

How much RAM does the system have ? If RAM is 2 or less GB, then that right there could be a source of issues since Win10 doesn't play well on systems with low RAM - despite Microsoft saying it does.

Agreed ran into this recently with an employee who wanted me to look at her system. Told her it was time to upgrade.