Troubleshoot Internet Explorer 11 does not work

[JB007]

Briefly explain your current issue(s)

I cannot run IE 11 , I can only access to Google home page.

Steps taken to resolve, but have been unsuccessful

None

Hello
I cannot run IE 11 , I can only access to Google home page.
Can you help me ?

 

[illumination]

Have you run a sfc /scannow via cmd with admin?

Open Command Prompt with Administrator and type: sfc /scannow

Let it run, if issues found/fix restart the system when done. If this fails, try a DISM scan via command, it will require a restart as well.

Open Command Prompt with Administrator and type: DISM /Online /Cleanup-Image /RestoreHealth

 

[gin]

Did you try system restore ?

 

[illumination]

Did you try system restore ?

Always try to resolve it other ways before resorting to reverting a restore point.

 

[gin]

Always try to resolve it other ways before resorting to reverting a restore point.

my solution, when i wrecked windows because playing with OSarmor
:emoji_v:

 

[illumination]

my solution, when i wrecked windows because playing with OSarmor
:emoji_v:

Restore points are nothing but band aids and generally do not fix many issues.

 

[gin]

Restore points are nothing but band aids and generally do not fix many issues.

in my case it's works
just my 2 cent

 

[ForgottenSeer 69673]

Restore points are nothing but band aids and generally do not fix many issues.

An image works. Have not used sys restore in ages.
In the past when I had issues with IE, I would open control panel and select programs, then select turn windows features on or off. Then untick IE11. Then reboot. now go back and tick it again and it will reinstall IE11.

 

[Ink]

@JB007 Why are you using Internet Explorer 11?

An image works. Have not used sys restore in ages.
In the past when I had issues with IE, I would open control panel and select programs, then select turn windows features on or off. Then untick IE11. Then reboot. now go back and tick it again and it will reinstall IE11.

They changed it on Windows 10, IE is no longer listed there.

Instead:

• Windows Settings > Apps > Manage Optional Features > Scroll down to Internet Explorer > Uninstall.
• Reboot PC.
• Windows Settings > Apps > Manage Optional Features > Add Feature > Scroll down to Internet Explorer > Install

 

[JB007]

Have you run a sfc /scannow via cmd with admin?

Open Command Prompt with Administrator and type: sfc /scannow

Let it run, if issues found/fix restart the system when done. If this fails, try a DISM scan via command, it will require a restart as well.

Open Command Prompt with Administrator and type: DISM /Online /Cleanup-Image /RestoreHealth

Thanks @illumination , I try your command but without success:

Did you try system restore ?

Thanks @gin , I also try to restore but i got an error message at the end.

An image works. Have not used sys restore in ages.
In the past when I had issues with IE, I would open control panel and select programs, then select turn windows features on or off. Then untick IE11. Then reboot. now go back and tick it again and it will reinstall IE11.

Thanks @ticklemefeet , done and no result

@JB007 Why are you using Internet Explorer 11?


They changed it on Windows 10, IE is no longer listed there.

Instead:

• Windows Settings > Apps > Manage Optional Features > Scroll down to Internet Explorer > Uninstall.
• Reboot PC.
• Windows Settings > Apps > Manage Optional Features > Add Feature > Scroll down to Internet Explorer > Install

Thanks @Spawn , done without success
I do not use IE11, but yesterday I clicked on it
I'm using 95% Chrome and 5% Firefox.
Today I try to launch Edge and Edge did not launch

 

[illumination]

Grab a copy of windows media creation tool, burn it to a flash drive, boot from it, choose repair instead of install, use cmd with admin from it to run those same commands.

Download Windows 10

 

[slash/]

Tweaking.com - Windows Repair Free/Pro

Also a solid tool if System File Checker doesn't resolve your problem.

 

[JB007]

my solution, when i wrecked windows because playing with OSarmor
:emoji_v:

Hi @gin , do you mean that it is NVT OSA that broke my Windows ?

 

[SumTingWong]

Hi @gin , do you mean that it is NVT OSA that broke my Windows ?

I have a question. Why are you using Internet Explorer on Windows 10?

 

[JB007]

I have a question. Why are you using Internet Explorer on Windows 10?

Hello @SumTingWong , as you can see on my answer to @Spawn (post #10), it was only by carelessness
I'm using 95% Chrome and 5% Firefox.
Now I have tried to launch Edge and it is also broken
Despite their uselessness I prefer that all my software work properly

 

[gin]

Hi @gin , do you mean that it is NVT OSA that broke my Windows ?

are you using osa ?

 

[JB007]

are you using osa ?

Yes:emoji_flushed:

 

[gin]

Yes:emoji_flushed:

did you try uninstal osa first ?
and delete NVT folder on program files after uninstal

 

[JB007]

did you try uninstal osa first ?
and delete NVT folder on program files after uninstal

Yes I did

 

[illumination]

@JB007 It sounds as you have some corruption taking place. I would personally either run the same commands via a bootable windows 10 "media creation tool" or i would utilize an external source to back up what i need too and use that same copy of the media tool to wipe and reinstall windows 10 cleanly.