Advice Request Lost my 3 years Subscription

[ItsReallyMe]

My recent 3 year F-Secure giveaway license days reduced from 1300++ days to 270 days, Anyone experienced that?

 

[Virtuoso]

My recent 3 year F-Secure giveaway license days reduced from 1300++ days to 270 days, Anyone experienced that?

Nope, Mine is still at nearly 4 years, valid till 9th December 2025. Screenshot from F-secure account:

 

[blackice]

Nope, Mine is still at nearly 4 years, valid till 9th December 2025. Screenshot from F-secure account:

View attachment 264852

The 30 day trial I am running shows as 30 days on my account online, but the app showed it going until June. Maybe a small bug?

 

[Sunqfu]

Nope i didn't notice any reduce

 

[Thales]

I was applied the promo code during the promotional time. It worked and I was planning to use F-secure for years.
Today I got the message "Your subscription has been updated".

 

[Harputlu]

there are no problems with my account

 

[superleeds27]

Maybe they're working their way through accounts? I'm assuming the 3 year thing shouldn't have actually happened and it was a fluke?

 

[Arequire]

Was the promotion geo-restricted? If so, and you bypassed that restriction, that'd likely be why it got revoked.

 

[Thales]

Was the promotion geo-restricted? If so, and you bypassed that restriction, that'd likely be why it got revoked.

Yes UK.
I think that too.

 

[Pat MacKnife]

Your subscription is valid until 27/09/2025. Days left 1297 SAFE licenses remaining 0 / 5

No problem so far, but i wonder if they search or check something with the licenses ?
A vpn was needed from UK

 

[ItsReallyMe]

yea same thing happened to me today! i only have 270 days left now! I had 1300++ days left!

 

[Shadowra]

I had the 3 years removed, they put back my key from before .....
I think people were abusing

Spoiler

 

[Virtuoso]

The 30 day trial I am running shows as 30 days on my account online, but the app showed it going until June. Maybe a small bug?

It is showing the same date in both my account online as well as in the software.

 

[Virtuoso]

Maybe they're working their way through accounts? I'm assuming the 3 year thing shouldn't have actually happened and it was a fluke?

Was the promotion geo-restricted? If so, and you bypassed that restriction, that'd likely be why it got revoked.

That promo code was meant for Virgin UK Broadband customers. It would not be that hard for them to verify the details. My account still shows nearly 4 years of validity, hopefully it stays that way, liking the F-Secure software and I will buy it whenever they launch the Indian website.

 

[kC77]

im in UK, i did claim the offer although i dont even use it, still looks like 3years left
your subscription is valid until 27/09/2025.
Days left1297 SAFE licenses remaining5 / 5

 

[Anthony Qian]

Activated outside UK, my licence hasn't been revoked.

 

[JasonUK]

That promo code was meant for Virgin UK Broadband customers. It would not be that hard for them to verify the details. My account still shows nearly 4 years of validity, hopefully it stays that way, liking the F-Secure software and I will buy it whenever they launch the Indian website.

Really? I've been a VirginMedia UK broadband user for a decade and I received no news of this offer... which I missed totally

 

[Virtuoso]

Really? I've been a VirginMedia UK broadband user for a decade and I received no news of this offer... which I missed totally

F-Secure has such partnerships with Internet companies all over the world, usually the software is available as paid option for lower tier plans and free for higher plans. I am not from UK so do not know the exact terms and conditions but I can provide screenshot of the Virgin Media logo on this F-secure account promo:

 

[ForgottenSeer 67480]

I had the 3 years removed, they put back my key from before .....
I think people were abusing

Spoiler

I'm really sorry to hear that, I'll keep an eye on this situation from my F-Secure account.

 

[Brahman]

for those guys who's license got revoked, was your account freshly created or did you use the code to extent the license already existing ?